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Esthetician

Location:
Chicago, IL
Posted:
May 03, 2018

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Resume:

Rhonda Oakes

Chicago, Illinois ***** Telephone: 773-***-**** E-mail: ***********@*****.***

Licensed Esthetician:

More than 15 years of experience in leadership and direct client/patient esthetician services within medical spa, surgical and day spa environments with extensive experience across emerging and traditional skin care techniques and procedures, including laser hair removal, waxing, facial treatments, peels, body treatments, etc. Successful experience in leadership and training roles to exceed product/treatment services sales goals and client relations standards. Strong existing client base and professional brand via Yelp and industry publications.

PROFESSIONAL EXPERIENCE:

RO SKIN STUDIO, Chicago, Illinois

Lead Esthetician/Owner 2011 to Present

Directed all areas of business startup, including developing business plan, securing capital, securing office space and equipment, launching sales and marketing campaigns, building a client base and implementing organizational procedures, pricing and operations. Manage all areas of daily operations and client services, including sales, skin care consulting, finance, accounting and performing customized skin care treatments. Developed product and services menu, including pricing, promotions and referral discount programs.

Developed a strong client base for various skin care and rejuvenation services, as well as custom facial treatments, brow and waxing; specialize in Brazilian and bikini waxing utilizing hard wax (first in the City of Chicago).

Achieved and maintained 50+ 5-star ratings on Yelp.

Recognized in various social media and industry publications, including Birthbox and Cheeky Chicago. DR. ADAM COHEN, Glenview, Illinois

Medical Esthetician 2013 to 2014

Led new patient consultations and treatments for this eye plastic surgery office, including determining patient needs and outlining treatment plans. Performed all laser treatments (ALMA Laser), including sub and ablative resurfacing, hair laser removal and IPL. Performed medical grade peels and facial rejuvenation using radiofrequency (Endy Med 3); utilized Bellus medical skin pen.

Trained staff members on laser treatments, products, product sales techniques and safety.

Partnered with surgeon for patient skin care procedures prior to surgical procedures. CLEISE BRAZILIAN DAY SPA, Chicago, Illinois

Lead Esthetician 2006 to 2011

Trained, coached, scheduled and supported a team of six estheticians, while managing a regular client base and performing treatments (facials, body treatments, peels, waxing, skin treatments). Maintained client base records, including treatments; conducted regular follow-ups via telephone and email to ensure a strong repeat client base.

Co-created upscale skin treatment menu and pricing; performed treatments such as chemical peels, microdermabrasion and microcurrent.

Developed and delivered training courses for new employees in treatments, safety, sales and client services.

Received 50+ 5-star reviews on Yelp; received the “Best of the Best” honors from Allure magazine.

Consistently exceeded personal sales goals; trained and develop team to consistently meet sales goals supporting launch of a second location.

URBANSHE, Chicago, Illinois

Esthetician 2005 to 2006

METAMORPHOSIS, Northfield, Illinois

Esthetician 2002 to 2005

PALIN ESTHETICS, Winnetka, Illinois

Esthetician 1997 to 2002

EDUCATION: PIVOT POINT INTERNATIONAL, Chicago, Illinois Esthetician Licensing Program Completed, 1997

LICENSES/ - Licensed Esthetician, State of Illinois - Certification in Dermaplaning CERTIFICATIONS: - Certified, Jan Marini Skin Care Products - Certified, Skin Script Rx Skin Care Lines

- Certified, Glo Therapeutics Skin Care Lines



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