Customer service
Resume:
WAITER PERSONNEL WITH
TWO YEARS EXPERIENCE.
BUSUULWA UMAR
busuulwaumar08@gmail
.com
SUMMARY
Executing my duty as described by company policies and procedures in the possible way.
SKILLS
Computer literate Computer skills across ms word, excel, power point data base packages among others
EXPERIENCE
Nov-2015 - Till Today Waiter
LAPOSITERIA RESTAURANT
Serving food and beverage to the patrons at the dining table. Gathering information via telephone calls and responding to customer complaints. Greeting patrons once they are seated.
Presenting menus to the customers.
Explaining menu items to the customers.
Accept payments in cash and credit.
Providing excellent customer service.
Implementing changes to the existing accounts and filling documents and other papers.
Feb-2010 - Jun-2012 Waiter
Grand imperial hotel uganda
Receiving guests, organising tables, presenting food menus to the clients among others.
Aug-2012 - Oct-2013 Waiter
Sheraton hotel Uganda
Receiving and dispatching off of the guests.
Organising the chairs, tables and also ensuring the general cleanliness of the place. Laying of the bed and also ensuring timely cleanliness of the hotel rooms among others.
EDUCATION
Degree/Course Year of Passing
Diploma in hospitality and management
Makerere university,
2012
Certificate in hospitality Administration
Makerere university,
2009
Certificate in management
Ndejje international college,
2008
Uganda Advanced certificates of Education
Seeta hill college,
2010
HOBBIES
Reading novels and listening to cool music
PERSONAL DETAIL
Address Alquoz 4
Dubia, UAE
Passport detail B1249284
Date of Birth 04/June/1991
Gender Male
Nationality UGANDAN
Marital Status Married
Languages Known English and kiswahili.
DECLARATION
I hereby declare that the above information is true and correct to the best of my knowledge.
BUSUULWA UMAR
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