Sales Engineer, Manufacturing Manager, Supervisor, Operations Manager
Resume:
Gerald E McCoy
Tyrone, PA *****
********@*********.***
www.linkedin.com/in/jerry-mccoy2
Sound knowledge of teambuilding and leadership in areas of design, installation, production, and sales in envelope, printing, and paper specialty machine industries. Extensive experience from field service to plant management in packaging, converting, and printing. Utilize premier skillset in engineering and overall business management, working with colleagues and employees to increase overall functionality.
Professional Skills
Lean and continuous improvement concepts
Electro-mechanical assembly of complex designs
Interpretation of blueprints
Development of production procedures and instructions
Management of assembly and testing programs for machinery and assemblies
Consultant to engineering for innovative design and redesign of equipment and accessories
Technical resource for customer base, vendors, and internal departments
Development of jigs and fixtures for machining and assembly
Professional Experience
CANON SOLUTIONS – AMERICA, NEW YORK, NY JUNE 2017 – PRESENT
Senior Digital Services Engineer
Troubleshoot, diagnose, repair and service commercial digital, electronic printing and binding equipment. Recommend strategies to improve performance and prevent production delays.
PCMC / BARRY WEHMILLER CORP., Duncansville, PA 2009 to 2017
Manufacturing Sales and Service Engineer
Served as 1st line of contact for customer service, parts, modifications, capital equipment sales, and engineering. Responsible for additional parts sales, weekly and monthly goals, bill of materials (BOM), legacy documents, blueprints, machining, and assembly procedures.
Generated $5k to $10k in incremental sales each week by serving as 1st line of contact for service, parts, modifications, capital equipment sales, and engineering by developing new equipment and modifications.
Improved productivity and lead time by implementing and streamlining processes for bill of materials (BOM), legacy documents, blueprints, machining, and assembly procedures.
Gerald E McCoy ********@*********.*** Page Two
PCMC / BARRY WEHMILLER CORP. (Continued)
Saved costs to customer and improved monthly and yearly goals 15% by conducting customer visits, recommending stocking strategies, and improving lean applications.
Increased efficiency in ordering process by developing program for initial orders through aftermarket sales for each customer.
Trained service engineers in effective client relations, resulting in greater customer satisfaction and increased sales.
Generated additional income for parts and modifications sales of over $300k annually by increasing parts sales over weekly and monthly goals.
F.L. SMITHE MACHINE COMPANY, Duncansville, PA 2004 to 2009
Machinery Assembly Manager, Aquaflex Printing Division
Managed mechanical and electrical subassembly and final assembly functions. Served as project manager for integration of assembly operations of printing equipment, administrative responsibilities, and supervision of 100+ employees.
Field Service Engineer
Provided hands on troubleshooting, repair, and maintenance of equipment in field. Onsite team leader of trade shows, exhibitions, demonstrations, and training. Served as lead technician in supervision of 15 service personnel.
Supplemental Education
L3 Fundamentals and Culture of Service Foundations, Business Management, and Human Behavior, BW University, St. Louis, MO
Communication Skills Training II, BW University, St. Louis, MO
L3 Leadership Training - BW University, St. Louis, MO
Lean Planning – BW University, St. Louis, MO
Communication Skills Training I, BW University, St. Louis, MO
Continuous Process Improvement Management, Penn State, Altoona, PA
Lean Manufacturing Management - Duncansville, PA
Process Flow & Lean Management, Penn State, Altoona, PA
Dale Carnegie Human Relations, Penn State, Altoona, PA
Electronics Technology Certification, ICS and Penn State, Altoona, PA
Basic Electronic Certification
Apprentice Machine Shop and Advanced Assembly Methods, Duncansville, PA
Tool and Die Making Certification
Electro/Mechanical Technology, ICS
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