Customer Service Sales
Resume:
Maria Rosemalyn Castillo Culas
************@*****.***
Al Riga, DUBAI – UAE
CAREER OBJECTIVE:
To seek more challenging and rewarding job opportunities that will allow me to enhance my skills and apply my hands on experience gained from previous experiences.
EXPERIENCE: Minimum work experience of 8 years, preferably in Logistic, Sales, Customer Service,
HR Payroll, Secretarial, Admin support functions.
SKILLS: TECHNICAL –:
Computer Literate MS Office (Excel (pivot & vlook up), Word, Power Point, & Outlook).
Knowledge & experience of relevant software application and Data Management.
(ERP software, ORACLE, SAP, POS, Quick Books, Site Line Payroll System, Fox pro, Inventory System)
Excellent Communication in English verbal & written, Customer Service, and Time Management.
SUMMARY of WORK EXPERIENCE:
1) AL YOUSUF MOTORS LLC – Dubai, UAE. Executive Secretary of the General Manager
Manufacturing of Luxury Boats (July 24, 2017 – present)
2.) RSH MIDDLE EAST LLC – Dubai, UAE. Sales Executive
Company Industry: Warehouse/ Retail / Distribution (January 2009 – June 2017)
3.) METRO ARMS CORPORATION, PHILIPPINES (MAC) - Purchasing/Inventory Controller
Company Industry: Manufacturing of Fire Arms (March 2007- January 2009)
4.) REEL SERVICE PHILIPPINES, INC. HR Payroll Coordinator
Company Industry: Manufacturing of Tape & Reel (January 2006 - February 2007)
5.) PROGRESSIVE COMPONENTS & PARTS, INC Operations Executive
Company Industry: Automotive & Metal Fabrication (October 1997 - September 2004)
RSH MIDDLE EAST LLC – Dubai, UAE.
Company Industry: Warehouse and Distribution /Retail
Sales Executive
(11 January 2009 – June 2017)
●Handling Sports & Fashion brand such as BEBE, TED BAKER, GAUDI, ADIDAS, NIKE, & more
●Achieved 115% of monthly quota and grew sales to $3,000 within a month, earning title as top Sales Executive.
●Greeting and welcoming clients into the boutique
●Providing high levels of customer service to all clients
●Having excellent product knowledge
●Assisting the Department Manager and Assistant Boutique Manager to ensure sales targets are met
●Assisting clients with purchases, handling cash and taking payments
●Ensuring the visual merchandising of the boutique is in line with brand standards
●Receive cash or any other authorized modes of payment from customers, issue receipts/ bills against their purchase, reconcile cash / credit receipts with sales figures and prepare daily cash summary report for submission to the Accountant;
●Responsible for the safe custody of cash received and/ or other relevant documents and deposit the cash/ cheques in the bank every day with a view to carefully protect the company funds;
●Answer phone calls & customer queries in a professional manner to offer efficient customer service and enhance the company's image;
●Monitor the use of petty cash, authorize payments for only approved items or emergency miscellaneous purchases and submit accounts periodically to the Store Manager/Deputy Floor Manager for verification & sanction in order to prevent misuse of funds;
ACADEMIC BACKGROUND:
AMA COMPUTER COLLEGE Calamba Laguna of the Philippines Graduated (2002)
Business Information Management – Computer Secretarial
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