IT Programmer / ANALYST / MANAGER

Programming, Project Management, Change and Configuration Management

Seasoned IT consultant and analyst with 20+ years' experience in software applications development, maintenance, and implementation, computer operations, professional development manager, training coordinator, change management administrator, disaster recovery technical lead, project management, printer analysis and implementation, and Configuration Management. Industry experience includes government, insurance, healthcare, consulting, textile manufacturing, county and federal governments. Hardware experience includes Xerox, IBM, Hewlett Packard, and Wang.

PROFESSIONAL EXPERIENCE

Tucker Rose and Associates, Consulting, Austin, Texas * 06/15/2016 – Present

Senior Software Engineer at Veterans Administration in Austin, TX: 06-15-2016 to present - Responsible for maintenance

of mainframe COBOL and SAS programs for the VA. Provides project management and support of financial application programs and

open systems applications. Mainframe skills used include COBOL, MVS JCL, SAS, SQL, CICS, RSD, IMS, ENDEVOR. Desktop skills used

include MS Word, EXCEL, Access, Visio, Power Point, Lync, Skype and Outlook.

Texas Farm Bureau Insurance Company, Waco, Texas * 03/15/2015 – 06/15/2016

Lead COBOL Programmer/Analyst: 03-15-2015 to 06-15-2016 - Responsible for development and maintenance of mainframe

COBOL programs for Texas Farm Bureau Insurance Company. Provides on-call support along with support of electronic

fund transfer programs, CICS programs, and insurance reporting. Skills include COBOL5, MVS JCL, DB2, SQL, CICS, RTC,

Squirrel along with MS Word, Excel and Outlook.

CGI, Belton, Texas * 05/14/2013 – 03/15/2015

Consultant - COBOL Developer: 06-24-2013 to 03-15-2015 - Responsibilities include supporting a large financial mortgage

company's IT production services department as a production services analyst, who reviews all production change packages and

coordinates those packages as they move into the production mainframe environment. Performs JCL changes and creates

utility jobs to automate modifying large numbers of MVS JCL jobs. Performs system analysis and research for dataset and job

cleanup. Update and provide information to programming staff on system standards and works with other Production Services staff

to stream line processes and procedures. This environment is an IBM mainframe, MVS JCL, COBOL, Changeman, CLIST/REXX,

VirtualBox, Juniper, MS Word, MS Excel.

05-14-2012 to 06-24-2013 - Responsibilities included supporting a large municipal public utilities department and the Micro Focus interfaces that are used; documenting current Micro Focus interfaces; and maintaining the COBOL and JCL included in those interfaces. The skills used include business analysis, systems analysis, technical writing, project management, software development and maintenance, testing, Windows XP, Windows 7, Word, Excel, SharePoint, MS Outlook, Micro Focus Enterprise Edition 6.0, COBOL, and JCL.

TEK Systems at McLane Advanced Technologies, Temple, Texas * 03/21/2011 – 05/10/2013

Configuration Manager/ Consultant: Updates the rosters and software delivery. Accurately complete transmittals, duplicate package and ship software to customers and track delivery confirmations. Receive software updates, log and distribute only to authorized personnel using developed Software Library processes. Organize and catalog software updates in accordance with CM processes. Ensure that all guidelines are being followed by personnel involved with the lab build. Provide the system administrators with all required software to complete the lab build. Observe system administrators during the lab build process and attempt to resolve the discrepancies. Ensure that lab books are accurately completed with all required documentation. Validate the hardware/software baselines to ensure conformance with the hardware configuration inventory (HWCI) and system support manual. Plan and coordinate configuration management activities in support of testing software system to ensure that government standards for CM are consistently maintained. Attend configuration control board and applicable product review meetings to maintain an accurate account for comments and actions discussed. Track requirements and testing scenarios for applicable software. Validate software documentation as it is provided from the developer. Maintain the CM plan to reflect any changes to DA doctrine and organizational actions. Maintains the software library to include software logs and input of software matrix. Systems supported were SAMS-E and MTS. Cleared for security clearance at a Secret level.

Career Note: After completing contract in August 2010, worked at husband's store in sales, bookkeeping, and managing embroidery services, August 2010-March 2011.

L-3 Communications, Fort Hood, Texas * 11/2009 – 08/2010

Assistant Configuration Manager: Supervise updates to the rosters and software delivery. Accurately complete transmittals, duplicate package and ship software to customers globally and track delivery confirmations. Receive software updates, log and distribute only to authorized personnel using developed Software Library processes. Organize and catalog software updates in accordance with CM processes. Update distribution rosters by receiving and validating updated training rosters from product training teams. Supervise the lab build. Ensure that all guidelines are being followed by personnel involved with the lab build. Provide the system administrators with all required software to complete the lab build. Observe system administrators during the lab build process and attempt to resolve the discrepancies. Ensure that lab books are accurately completed with all required documentation. Validate the hardware/software baselines to ensure conformance with the hardware configuration inventory (HWCI) and system support manual. Plan, coordinate and direct configuration management activities in support of testing multiple software systems to ensure that government standards for CM are consistently maintained. Attend baseline configuration control board (BCCB) and applicable product review meetings to maintain an accurate account for comments and actions by scribing information discussed. Track requirements and testing scenarios for applicable software. Validate software documentation as it is provided from the product developer. Educate subordinates on processes and procedures in accordance with DA regulations and CM processes. Maintain the CM plan to reflect any changes to DA doctrine and organizational actions. Supervise the maintenance of the software library to include software logs and input of software matrix. Work with management to obtain accountability for all COTS software licenses in database. Assist the Program Manager in ensuring that all contract deliverables related to Configuration Management are timely, accurate and thorough. Systems that we supported during testing included SAMS-E, PBUSE, ULLS-A(E), and MTS. Cleared for security clearance at a Secret level.

Career Note: After completing consulting project in July 2009, worked at husband's store in sales, bookkeeping, and managing embroidery services, July 2009-Nov 2009.

RVOS Farm Mutual Insurance Company, Temple, Texas * 09/2008 - 07/2009:

Printer Project Manager/Consultant: Responsibilities included performing project management, process re-engineering, systems and application analysis, cost benefit analysis, gathering project requirements from all departments of the insurance company, managed relationship between RVOS and hardware/software vendors, trained print room staff, facilitated project status meetings, and reviewed vendor contracts.

Career Note: After Siemens layoff, worked at husband's store in sales and managing embroidery services, Aug 2006-Sep 2008.

Siemens Medical Solutions HS, Temple Texas * 10/1999 – 08/2006:

Systems Analyst II (2003-2006): Responsibilities included Change Management Administrator, SCLM Technical Support, and Project Lead for Disaster Recovery for IS.

Advanced Programmer / Analyst (1999-2003): Responsibilities included performing project management, process re-engineering, systems and application analysis, application development and maintenance for a large medical institution, which had an IBM MVS OS/390, COBOL MVS, COBOL 2, MVS JCL, ISPF, TSO, SAS, DB2 environment, which interfaced with the Shared Medical Systems(SMS), a health care application.

KEANE, Inc., Austin, Texas * 1998 - 1999:

Branch Professional Development Manager / Training Coordinator (1998-1999): Responsibilities as the branch's professional development manager included performance management and professional development planning for over forty-five consultants. Contributed to the salary review process, supported the staffing process, assimilation of new employees, and also assisted in resolution of HR issues. As Training Coordinator responsibilities included coordination of all training at the Austin branch; interfacing with Keane’s corporate training department, EOD and PMSG; involved with the coordination and implementation of Best Practices across the 50 Keane branches; identified key areas of training to be used for employee recruitment and retention; assessed and analyzed branch training needs; coordinated the development of appropriate curriculum to support the consultants training needs; tracked and reported the consultants’ training and external certifications; and conducted branch specific training.

Senior Consultant (1997-1998): Responsibilities included performing project management, systems and application analysis, application development and maintenance for a large medical institution. Hardware and software included were IBM MVS, COBOL/COBOL 2, MVS JCL, ISPF, TSO, which interfaced with the Shared Medical System (SMS), a health care application.

KEANE, Inc., Charlotte, North Carolina * 1996 - 1997:

Consultant: Responsibilities included performing project management, systems and application analysis, application development and maintenance for a large outsourcing engagement at a major textile manufacturer. Held the position of project

manager over the STICS team, which developed and maintained an in-house quality reporting system for the sheet division of this textile company. Hardware and software included were COBOL/COBOL 2, OS/JCL, TSO, ISPF, IBM 9672 and IBM ES9000.

Cott Systems, Inc., Charlotte, North Carolina * 1993 - 1996:

Programmer / Analyst: Responsibilities included developing, maintaining, and installing the North Carolina Motor Vehicle Tax Billing / Collections software package for several county clients, which were written in MVS COBOL and ran on a HP3000 and an IMAGE database.

Career Note: Stayed home after second child born. (1992-1993)

Magla, Inc., Mooresville, North Carolina * 1990 - 1992:

Programmer / Analyst: Responsibilities included performing systems and daily operations functions, developing and maintaining several manufacturing applications for a large textile manufacturer. Software applications included payroll, HR, shipping, receiving, and other manufacturing applications. The environment consisted of COBOL and BASIC on a WANG VS5000 and VS65.

Career Note: Stayed home after first child born. (1989-1990)

El Paso Natural Gas Company, El Paso, Texas * 1988 - 1989:

Programmer / Consultant: Responsibilities included performing system recovery functions and maintaining COBOL programs for the Release Market department of a large natural gas company. The environment consisted of COBOL on a WANG VS10000 and PACE database.

DOL, Resources & Management Division, Information Mgmnt Branch, Ft Hood, Texas * 1987 - 1988:

GS9 Civil Service Programmer: Responsibilities included performing systems recovery functions, operations functions, and developed and maintained COBOL programs. Software applications supported included inventory, order entry, reporting, and issuing of equipment. The environment consisted of COBOL on a WANG VS5000 and VS100.

EDS (Electronic Data Systems), Inc., Killeen, Texas * 1985 - 1987:

Computer Operator / Scheduler: Received an internship with EDS, while attending Central Texas College. Performed general operations functions, which included working in the tape library, print room, and scheduling. Also worked in Data Space Management group, which was responsible for managing disk pack utilization. Received a security clearance to work at the data center. The environment consisted of an AMDAHL mainframe using OS JCL, TSO, ISPF, and ROSCOE.

EDUCATION

Associates Degree in Computer Science from Central Texas College, Killeen, Texas

SPECIALIZED TRAINING

2014 – 2014 Informatica ETL Developer Bootcamp

2013 – 2013 Micro Focus Enterprise 6.0 – System Administration and COBOL Developer Training

2006 – 2008 Completing Bachelor of Science in Business – Information Systems degree at University of Phoenix

2004 – 2004 REXX Class, IBM Inc, Los Angeles, CA

2003 – 2003 SCLM User & Administrator Training, IBM Inc, Temple, Texas

2001 – 2001 ALLTEL’s RM201 Installation Class, Little Rock, Arkansas

2001 – 2001 SAS, SAS Institute, Austin, Texas

2000 – 2000 DB2, IBM Inc, Durham, North Carolina

2000 – 2000 SMS OAS Basic, Shared Medical Systems, Inc.

2000 – 2000 MVS OS/390 JCL Skill Pack, Shared Medical Systems, Inc.

1999 – 1999 Consulting Skills, Keane, Inc.

1998 – 1998 Management Skills Training, Keane, Inc.

1998 – 1998 Negotiation Skills, Keane, Inc.

1997 – 1997 Project Manager Development Program Training – Professional Development Skills & Assessment Workshop, Keane, Inc.

1997 – 1997 Project Estimating & Risk Management Training – Project Risk Assessment & Mitigation Concepts, Keane, Inc.

1996 – 1996 Productivity Management Training – Keane’s Approach to Project Management, Keane, Inc.

1991 – 1991 Continued Education, Central Piedmont Community College, Charlotte, North Carolina

1983 – 1987 Associates Degree in Computer Science, Central Texas College, Killeen, Texas

1980 – 1983 High School Diploma, C.E. Ellison High School, Killeen, Texas

IT SKILL SUMMARY

SKILL

NUMBER OF YEARS

SKILL LEVEL*

Technical skills

LANGUAGES:

COBOL MVS, COBOL II, COBOL,

EASYTRIEVE,

RPGIII,

CICS,

TSO/ISPF,

SCLM,

ROSCOE,

MVS OS/JCL,

SAS,

SQL,

REXX,

CA7

OPERATING SYSTEMS:

MVS/ESA, MVS/OS,

VS,

VM,

MPE XL,

DPPX,

DOS(5.0/6.0)

HARDWARE:

IBM 9672,

IBM ES9000,

AMDAHL,

WANG,

DEC/VAX,

HP3000-922,

IBM PC PS/2

MODEL 70 386,

Gateway 2000 Laptop,

Fujitsu Laptop,

IBM Thinkpad Laptop,

Dell Inspiron

DATABASE:

IMAGE,

PACE,

DB2,

MS Access

10 +

3

Application knowledge

Windows 95, 97, NT, ME, XP, Windows 2003, Windows for Workgroups v. 3.11, Windows XP, Windows 7

MS-DOS(5.0),

MS Word,

Excel,

MS Outlook,

MS PowerPoint,

MS Project,

MS Access,

REMEDY-Action Request System v 6.3,

Project Workbench,

VISIO, Lotus Notes,

Reflections 1 (Windows Version),

Lotus 1-2-3,

Lotus Freelance,

an in-house Lot Tracking Systems (STICS),

Power Up,

Shared Medical Systems(SMS),

Squirrel

RTC

Micro Focus Cobol 6.0

VirtualBox 4

VMWare

Juniper

10

3

IT disciplines

Waterfall Methodology

10+

3

Agile Methodology

2

2

Industry knowledge

Healthcare

Textile Manufacturing

City, County & Federal Government

Insurance

Financial

7

2

4

3

3

3

2

2

2

2

Other relevant skills

* 1 = basic, 2 = familiar, 3 = competent, 4 = expert

References

LaTonya Parker, Business Analyst at Engility

Department of Veterans Affairs

Austin, Texas

ac5c67@r.postjobfree.com

Richard Scott, IT Consultant

Consultant at Department of Veterans Affairs

Austin, Texas

512-***-****

ac5c67@r.postjobfree.com

Danny Cantrell, Application Manager

CGI

2100 Digby Drive, Suite 101

Belton, Texas 76513

512 -791 - 8112

ac5c67@r.postjobfree.com

Kristi Mahoney, Configuration Manager,

NCI, Inc.

Fort Hood, TX

254 -371 - 3932

ac5c67@r.postjobfree.com

Contact this candidate