GRIZELLE ALDEA

813-***-****

ac5c57@r.postjobfree.com

www.linkedin.com/in/grizelle-aldea

Sales Coordinator-Administrative Professional

Career Summary

Experienced bilingual Administrative Professional and Customer Relationship Management Analyst (CRM) with demonstrated success working in various industries at the corporate level. Excellent ability to increase efficiency within a company through streamlining reports, processes, and administrative functions. Driven to deliver amazing customer experiences by working with management to improve sales team metrics and profit.

Areas of Expertise

MS Office Suite

Salesforce

Concur Expense/Egencia Travel

Training & Development

Lawson Purchasing

Excel Pivot Tables

Increasing Efficiency

Problem Resolution

Scheduling

Project Management

Professional Experience

Sales Analyst Sales Operations Team 2015-2017

KraftHeinz Company, Inc., Tampa, FL

Supported Foodservice Division’s Field Sales East/West Zones, National Accounts,

C-Store, and Distributor Development Teams with Salesforce, over 400 field sales reps

Trained new users on Salesforce and assisted sales representatives with the application

Created pivot tables in Excel to improve reporting efficiency thus increasing the time Sales Teams were able to meet with customers

Met with Marketing Department to coordinate new products and upcoming projects

Updated, edited and entered new accounts/customers into database for reporting

Regional Coordinator 2014-2015

Kraft Foods, Inc., Tampa, FL

Coordinated administrative efforts for the Foodservice Division’s SE Region Sales Team

Simplified daily sales reporting by creating a template utilized by the Region

Managed travel accommodations, meetings, calendars, scheduling, and room booking

Entered new Operators and Distributors in SAP Master-data system

Supported VP of Sales East Zone with projects as needed

Grizelle Aldea Page 2

Executive Assistant to CFO & CEO 2002-2014

B&B Corporate Holdings, Inc., Tampa, FL

Assisted vendors, Board of Directors, customers, real estate, HR department, and advisors with company information

Implemented a follow-up system utilized throughout the corporate office to improve customer relations and retention

Maintained calendar, coordinated travel, and scheduled meetings

Prepared presentations for Board of Directors and company meetings

Filed and monitored all confidential corporate records and assisted Human Resources with 401(k) distributions and employee file information

Provided administrative support to the real estate and construction directors

Assisted other corporate departments with special projects

Previous Experience

Prior to 2001 held a variety of positions including:

• Executive Assistant to VP Operations at Vidamed, to CEO at Natural Wonders, Inc., to

Region Vice President at Chemical Waste Management, Inc.

• Design Department Coordinator at WGBH Boston

• Legal assistant at various firms, San Juan, Puerto Rico

Education Memberships

A.A., Secretarial Sciences, Universidad del Este (formerly Puerto Rico Junior College)

San Juan, Puerto Rico

Certified Notary Public, State of Florida

National Notary Association, Member

International Association of Administrative Assistants, Member at Large

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