Sales Executive Assistant
Resume:
GRIZELLE ALDEA
*.*.*****@******.***
www.linkedin.com/in/grizelle-aldea
Sales Coordinator-Administrative Professional
Career Summary
Experienced bilingual Administrative Professional and Customer Relationship Management Analyst (CRM) with demonstrated success working in various industries at the corporate level. Excellent ability to increase efficiency within a company through streamlining reports, processes, and administrative functions. Driven to deliver amazing customer experiences by working with management to improve sales team metrics and profit.
Areas of Expertise
MS Office Suite
Salesforce
Concur Expense/Egencia Travel
Training & Development
Lawson Purchasing
Excel Pivot Tables
Increasing Efficiency
Problem Resolution
Scheduling
Project Management
Professional Experience
Sales Analyst Sales Operations Team 2015-2017
KraftHeinz Company, Inc., Tampa, FL
Supported Foodservice Division’s Field Sales East/West Zones, National Accounts,
C-Store, and Distributor Development Teams with Salesforce, over 400 field sales reps
Trained new users on Salesforce and assisted sales representatives with the application
Created pivot tables in Excel to improve reporting efficiency thus increasing the time Sales Teams were able to meet with customers
Met with Marketing Department to coordinate new products and upcoming projects
Updated, edited and entered new accounts/customers into database for reporting
Regional Coordinator 2014-2015
Kraft Foods, Inc., Tampa, FL
Coordinated administrative efforts for the Foodservice Division’s SE Region Sales Team
Simplified daily sales reporting by creating a template utilized by the Region
Managed travel accommodations, meetings, calendars, scheduling, and room booking
Entered new Operators and Distributors in SAP Master-data system
Supported VP of Sales East Zone with projects as needed
Grizelle Aldea Page 2
Executive Assistant to CFO & CEO 2002-2014
B&B Corporate Holdings, Inc., Tampa, FL
Assisted vendors, Board of Directors, customers, real estate, HR department, and advisors with company information
Implemented a follow-up system utilized throughout the corporate office to improve customer relations and retention
Maintained calendar, coordinated travel, and scheduled meetings
Prepared presentations for Board of Directors and company meetings
Filed and monitored all confidential corporate records and assisted Human Resources with 401(k) distributions and employee file information
Provided administrative support to the real estate and construction directors
Assisted other corporate departments with special projects
Previous Experience
Prior to 2001 held a variety of positions including:
• Executive Assistant to VP Operations at Vidamed, to CEO at Natural Wonders, Inc., to
Region Vice President at Chemical Waste Management, Inc.
• Design Department Coordinator at WGBH Boston
• Legal assistant at various firms, San Juan, Puerto Rico
Education Memberships
A.A., Secretarial Sciences, Universidad del Este (formerly Puerto Rico Junior College)
San Juan, Puerto Rico
Certified Notary Public, State of Florida
National Notary Association, Member
International Association of Administrative Assistants, Member at Large
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