Administrative Assistant Customer Service
Resume:
Lori A. Partinico
Vancouver, WA 98684
***********@*******.***
OBJECTIVE
Seeking a long term administrative/clerical/accounting position for a mindful company that I can call home and take pride in owning my responsibilities.
QUALIFICATIONS
*Team player with the ability to work independently with excellent, professional customer service skills
*Multi task and prioritize with ease and professionalism
*Organized, friendly, self starter that works well independently and as a team member
*Reliable, dependable, confidential, flexible, and very accurate and consistent
*Computer literate: Microsoft Word, Excel, QuickBooks, Peachtree/Sage, Windows XP, and Outlook
EMPLYOMENT HISTORY
Northwest Casting Service – Administrative Assistant - $17.50/hour – 10/2012 to 12/31/17
*Write up job order from goods received from customer
*Generate sales order and invoices, collections, process payments onto customer accounts
*Matching of PO’s to daily vendor invoices and enter into system for payment.
*Mailing of monthly statements with excellent follow up on 30/60/90 past due
*Handle multiple phone lines, greet clients and visitors, receive deliveries and
distribute mail, prepare overnight packages
*Provide clerical back up to various departments (sales, accounting, production and shipping/receiving),
including memos, presentations, filing, binding, data entry, form completion, and scheduling all with
great attention to detail.
*Inventory and ordering of office supplies
*Filing systems and good follow up skills
*Invoice entry into QuickBooks and Peachtree for AP; entering and paying invoices and matching PO’s
*Prepare daily, weekly, month end, and year end reports
*Coordinating and documentation for shipping of goods with major transportation companies, including out of
Country
*Update new customer lists and open core list
*Member of the safety committee, knowledge of OHSA standards
*Accurate typing 40 WPM, proficient 10 key by touch, data entry and proofreading
*Maintain current resale certificates from customers
*Travel arrangements and expense reports
Goodwill Industries – Cashier - $9.65/hour – 5/2010 to 10/2012
*Open and close tills
*Processed payments for goods sold, (cash, checks, visa/mastercard)
*Stocking and dressing window displays
Finish Line Concrete Cutting – Office Manager - $15.00/hour – 11/2008 to 11/2009
*Handle multiple phone lines (up to 15), greet clients and visitors, receive deliveries and
distribute mail, prepare overnight packages
*Inventory and ordering of office and field supplies
*Billing, collections, posting invoices, payments and preparation of bank deposits
*Generation of PO’s, daily invoices and monthly statements with excellent follow up on 30/60/90 past due
*Invoice entry into QuickBooks and Peachtree for AP; entering and paying invoices and matching PO’s
*Prepare daily, weekly, month end, and year end reports
*E-file company taxes
*Marketing
*Tracking and renewing of state, city, and vehicle licenses
*Payroll processing through ADP and CPA and payroll tax deposits
*Track vendor insurance certificates and lien releases
Cessco, Inc. – Credit Manager – $15.00/hour - 12/2002 to 10/2008
*Greet clients and customers with excellent customer service skills and a smile!
*Handle multiple phone lines (up to 15), greet clients and visitors, receive deliveries and
distribute mail, prepare overnight packages
*Provide clerical back up to various departments (sales, accounting, and shipping/receiving),
*Inventory and ordering of office supplies
*Filing systems and good follow up skills
*Billing, collections, posting invoices, payments and preparation of bank deposits
*Generation of PO’s, daily invoices and monthly statements with excellent follow up on 30/60/90 past due
*Invoice entry into QuickBooks and Sage for AP; entering and paying invoices and matching PO’s
*Prepare daily, weekly, month end, and year end reports
*E-file company taxes
*Generate, copy, and bind weekly and monthly reports, spreadsheets and presentations
*Maintain current insurance certificates from customers
*Petty cash management
*Track vendor insurance certificates
*Event coordination of meetings, annual company golf tournaments, holiday parties, picnics, & dog shows
*Travel arrangements and expense reports
EDUCATION
Portland Community College – English literature, math, and biology
Intermediate Microsoft Excel
Intermediate Microsoft Word
Oregon and Washington Notary Public (needs renewal)
EMPLOYMENT HISTORY
*Administrative Assistant - Northwest Casting Service, Inc $17.00/hr. Portland, OR 10/12 to 12/31/17
*Cashier – Goodwill Industries $ 9.65/hr. Vancouver, WA 05/10 to 10/12
*Office Mgr. - Finish Line Concrete Cutting, Inc. $15.00/hr. Vancouver, WA 11/08 to 11/09
*Demonstrator – Candidae (part time) $15.00/hr. Portland, OR 10/08 to 11/08
*Credit Manager, A/R, receptionist - Cessco, Inc. $16.00/hr. Portland, OR 12/02 to 10/08
*Receptionist - Loy Clark Pipeline Company $15.00/hr. Tualatin, OR 9/98 to 11/02
*Front office reception - Sherwood Dental Care $12.00/hr. Sherwood, OR 7/96 to 8/98
** References available upon request
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