Kronos Consultant

UMESH PATEL

US Citizen linkedin.com/in/umesh-patel-33232b15a

********@*****.*** 209-***-****

I’m a detailed oriented IT professional with 8+ years of experience looking for an Kronos opportunity either in technical or functional space as I am techno-functional consultant. I am looking to join an organization where I can utilize all my prior experiences to help my client to fulfill their requirement and to continue develop my skills in the Kronos space. I have handled multiple projects where I was involved in analysis, designing, implementation, configuration, upgrade, testing and maintenance (specially in production support space).

SKILLS

Kronos WFC v6.1 to v8.0.13

Workforce Accrual

Workforce Integration Manager(WIM)

Setup Data Manager(SDM)/Record Manager

SDLC (Agile & Waterfall)

Requirement Gathering

Quality Assurance/UAT

Production Support

Workforce Timekeeper

Workforce Scheduler

Workforce Forecasting

Workforce Leave

Workforce Attendance

Inbound/Outbound Interfaces

Maintaining Servers

Kronos configuration

EXPERIENCE

MARCH 2017 – PRESENT

SR. KRONOS CONSULTANT, SHELL, HOUSTON TX

Worked on Creation/maintenance of Kronos pay rule configuration, timecard calculation interpretation, schedules (basic scheduling).

Provide production support to WFC, WFA, Leave, and Process Manager.

Utilized technical ability to create, maintain, and support Kronos WIM Interfaces.

Work with internal stakeholders and the client to identify requirements, design enhancements and functionality to meet user requirements.

Interacted with department heads to finalize business requirements, functional requirements and technical requirements and also created Business process model.

Programmed SQL based queries and views to develop interfaces and customized reports.

Involved in creation and reviewing of Functional Specifications and created a Functional Requirement Document.

Involved in support, analysis, change management, and implementation across the core WFC, calculated accruals, absence management, device manager, data collection.

Performing analysis for developing Time Attendance/Payroll system, subsequent migration from MS Excel to automated system.

Working on all functional and technical support of Kronos ERP software including current live products (Kronos Workforce Time keeper and HR/Payroll 8.0)

Responsible for full cycle implementation of Kronos v 8.0 and created and modified configuration setup including but not limited to access profile, payrules, scheduler and advanced scheduler.

Customizing payrules and created new tailored workrules to fit each transfer scenario in production Support & Maintenance.

Configuring accruals setup from Holiday setup to Accrual Plans in a Multi org Environment and Upgrading Custom reports and WIM interfaces to Kronos 8.0.

Troubleshot and solving all problems in software and configuration in WFC suite specializing in Workforce Scheduler (WFS) in addition to Workforce Time Keeper.

Maintaining kronos WFC 8.0, troubleshooting connection issues, stopping and starting of services, applying service packs for WFC and connect and Internal-Workforce Central configuration, Internal-WF Accrual core concepts and configuration.

Working closely with HR and Payroll Department on resolving HR and Payroll issues concerning Kronos Interface and outbound Payroll file issues and configured PTO, Pay Cycle, Vacation.

Setting up Navigator, Administrator, Hyperfind queries, Genies, Schedules, User Profiles, Pay Codes, Lookup table, Labor Level Structure and holidays.

Worked on the new accrual setup, related changes (process profiles, access profiles, interface changes), Employee Migration to new accrual plans.

Worked with internal SQL developers to migrate new configuration in a mass download to Kronos application systems.

Developing and wrote/rewrote multiple Interfaces utilizing Kronos Workforce Integration Manager (WIM).

Configuring Leave of absence, reasons, eligibility, documents, and Leave rules from HR practices, making recommendations for Kronos system best practices.

Conduct training and support to all police personnel on Workers' Compensation workflow processes, payroll, Performance Management procedures, etc.

Implementing Kronos Workforce Analytics web-enabled system in over 20 healthcare facilities on time and consistently under project budget.

Gathering payroll, timekeeping, and attendance requirements for multiple production locations, extracted data from a variety of sources (payroll, HRIS, timekeeping and attendance, and provided data conversion as needed.

Involving in the production support activities for Kronos application in Time and attendance, Absence management and Accruals modules.

Implementing advanced scheduler for employees of particular sites to reduce unnecessary costs of manual processing and possible employee relation's issue when schedule is not processed properly by the manager.

Working on Development of project tasks, timelines, and roll-out procedures for the conversion to a new system. This included the conversion of data within the previous system.

Creating Payrules, Paycodes/Distributions, Combined Paycode, Wage Profiles, Labor levels and Labor Level Sets etc.

Working on Attendance History Import, Attendance Point Balance for time clock, PTO update based on Perfect Attendance, redistribute Shutdown Pay and Time to Vacation Pay and Time.

Creates and maintains Workforce Integration Manager (WIM) interfaces for transfer of employee data between Kronos and ADP.

Assisting SQL developers in writing Kronos queries using Workforce Integration Manager.

Analysing work of Workforce Device Manager (time clocks), WIM interfaces inbound (employee data) and outbound (payroll hours/wage), pay rules, accruals, reports, wage profiles, etc.

Participate in request for HR data, seeking Data Owner approvals, and provisioning access in an Oracle DBMS.

Working with Kronos Workforce Scheduler, Timekeeper and Analytics for preparing.

Developed Interfaces within Interface Designer. Using SQL to pull HR data from Source system.

Configuring moderate to complex Kronos Pay rules, Work rules, Access profiles, Self Service, Widgets, Delegation, Hyper-finds, and basic Accruals in current Kronos application.

Developing error reporting, escalation, and management processes for test execution, generate test data for each testing stage for Payroll, Recruiting, workforce management and Benefits and other applications in use.

Working on Data migration includes from SQL Server to SQL Server, SharePoint document library to SQL Server, and Excel to SQL Server.

JANUARY 2015 – FEBUARY 2017

SR. KRONOS CONSULTANT, JNJ, NEW BRUNSWICK, NJ

Provided production support to Kronos Workforce Central(WFC) Suite and Workforce Accruals (WFA).

Worked on Creation/maintenance of Kronos pay rule configuration, timecard calculation interpretation, schedules (basic scheduling).

Gathered new Kronos business requirements, developing and testing Kronos payrules, paycodes, workrules, Function Access Profiles, Data Access Profiles, Labor Level Sets, Shift Guarantee's Holiday Rules and much more.

Utilized technical ability to create, maintain, and support Kronos WIM Interfaces.

Work with internal stakeholders and the client to identify requirements, design enhancements and functionality to meet user requirements.

Interacted with department heads to finalize business requirements, functional requirements and technical requirements and created Business process model.

Involved in creation and reviewing of Functional Specifications and created a Functional Requirement Document.

Involved in support, analysis, change management, and implementation across the core WFC, calculated accruals, absence management, device manager, data collection.

Performed technical configuration, interface, reporting, and other application technical tasks for Kronos Workforce Central Versions 6.3

Help HR and Payroll departments transition outdated time and attendance systems to Kronos electronic system.

Designed and developed project documents templates based on Agile and SDLC methodology.

Worked with Kronos implementation team to complete a successful implementation of Kronos WFC.

Resolved clock issues for the client and maintaining the clocks by configuring the Device Groups and Devices.

Elicits and evaluates information gathered from stakeholders to produce requirements and decomposes high-level information into details for a more general understanding.

Updated the payroll export (out of Kronos) and punch import (into WFC6).

Continuously looking for areas to improve the Kronos processes, configuration and user experience for a more efficient and accurate timekeeping solution

Customized Kronos software to meet the client needs.

Configuration and Deployment of Kronos 4500 Biometric & InTouch 9000 clocks

Configuration of Workforce Timekeeper Pay Rules, Accruals, Wage Profile, Schedule Rules and Adjustment Rule in Kronos WFC v 6.3 and currently 7.0.

Perform the QA/testing for Pay Rules, Person Import, Payroll Export, Punch Import, Punch Export and Schedule Export

Configure new functionality within Kronos to support changing business needs such as Pay Rules, Customer Reporting, Attendance Rules and Automated Alerts

Responsible for Identifying required pay code Profiles, work rule Profiles and Labor Level Sets

Experience including implementation of Kronos Workforce Center Timekeeper, Scheduler, Connect/Workforce Integration Manager, Data Collection Manager/Workforce Device Manager, Kronos terminals

Involved in the process profile modification and deployment in Kronos WFC

SEPTEMBER 2013 – DECEMBER 2014

KRONOS CONSULTANT, ghc, seattle, wa

As a Kronos Consultant, I worked on implementing all building blocks of the Workforce Time and Attendance module as well configure the web server and app servers for the Kronos environment.

Work closely with HR and Payroll Department on resolving HR and Payroll issues concerning Kronos Interface and outbound Payroll file issues.

Installing Kronos Workforce Central 6.0, 6.1, 6.2 and 6.3, Kronos Connect 6.0, 6.1, 6.2 and 6.3, DCM and Process manager on the client servers.

Responsible for all functional and technical support of Kronos ERP software including current live products (Kronos Workforce Timekeeper and HR/Payroll 6.1).

Configuration and Deployment of Kronos 4500 Biometric & InTouch clocks.

Installed and customized Stromberg Time and Attendance Software for corporate clients.

Global administrator of employee engagement survey including org mapping, delivery, and customized reporting of data.

Implemented software on several different platforms, including SQL, Windows 2000, NT, Novell, and Windows 9x.

Created and implemented store manager/district manager Kronos training for Kronos Scheduler.

Build and develop analytics dashboards and reports for executive use. As well as track and report on payroll weekly.

Responsible for developing Kronos Payrules, Workrules, Paycode Profiles, Paycode, Wage Profiles, FAP's, Schedules, Labor Levels, Labor Level sets, and configuring Kronos 4500 and devices utilizing WDM and DCM.

Oversee QA testing activities for all Kronos HR and Timekeeper application related initiatives

Completed display profiles including all necessary building blocks related to Kronos.

Maintained Kronos WFC 6.0, troubleshooting connection issues, stopping and starting of services, applying service packs for WFC and Connect.

Configure new functionality within Kronos to support changing business needs such as pay rules, customer reporting, attendance rules, and automated alerts.

Internal-Workforce Central Configuration, Internal-WF Accrual Core Concepts and Configuration.

Monitor Kronos Transaction Assistant for Import Errors and Apply Kronos Service Packs to Application Servers and Database.

Responsible for Testing Functional and Regression testing of Kronos Mobile application

Monitor Remedy system for any Kronos issues and Remedy Ticket system, Prioritize and document tickets in timely manner.

Working on ongoing Implementation of Kronos 6.2 across multiple regions for Union and Non-Union hourly employees.

Responsible for User Acceptance, Training and Support for Kronos Workforce 6.1 advanced Scheduler with Optimization and ERP.

Played key role in allowing the Kronos project to finish on schedule and exceeding all expectations

Internal-Workforce Attendance Workshop and Trained managers with Historical Edits, Delegation of authority and other various Kronos.

Develop Best Practices for the Kronos System and document procedures to adhere to Keep Integration Manager look up tables up to date after new rules have been added to the Kronos system.

Maintain Kronos Interfaces and System Analyst and advanced scheduler.

Provided training to clients on Kronos Time and Attendance software. Performed technical support via phone, remote communication software, and travel.

Worked on data modeling and produced data mapping and data definition documentation.

Created Activity Diagrams, Sequence Diagrams and ER Diagrams.

Created relationships in Requirement Traceability Matrix linking Business Requirements to Functional requirements and Functional Requirements to Systems Requirements.

Conducted Joint Application Development (JAD) sessions with IT groups. Identified the Key Changes, and participated in Stakeholder Management to communicate effectively with them.

Created Activity Diagrams, Sequence Diagrams and ER Diagrams in MS Visio.

Documenting requirements, creating requirement traceability, performing project gap analysis.

Proficient in writing Business Requirement Documents (BRD), Functional Requirement Documents (FRD) and Requirement Traceability Matrix (RTM).

AUGUST 2012 – AUGUST 2013

KRONOS ANALYST, FIRST GROUP, CINCINNATI, OH

Handled servicenow tickets regarding anything on the Kronos issues or user profile creating including.

Utilized technical ability to create, maintain, and support Kronos WIM Interfaces, advanced Crystal Reports, and stored procedures.

Experience as facilitator and user advocate ensuring that systems capabilities are evaluated to meet end user requirements and organizational strategic planning objectives.

Attended & held training session for team analyst to present new enhancement of Kronos 6.0.

Researched, wrote, and edited test procedures used for upgrades; Modules include HR/Payroll, Timekeeper, Leave, Attendance, DCM, Connect, WIM, and Scheduler.

Extensive experience in working with DBMS databases like SQL server.

Well versed with modules from Kronos 6.0 Scheduling, Labor costing, Schedule changes and postings, accrual balance updates, vacation approvals, and timecard status changes can now be instantly delivered to the employee's device of choice be it smartphone, desktop, or Kronos In touch time clock.

Supported, configured, and tested Kronos pay rules, work rules, pay codes, zones, and security profiles.

Developed interfaces and reports between the PeopleSoft system and Kronos to automate processes and gather data that managers would need to better track their employees.

Exchanged the Data from the Kronos to the other tools like SAP by using the Workforce connect.

Developed process, procedures and training materials for the Kronos Cloud Hosted Operations team, this information was shared out to other Organizations and was housed at a central repository to be used for reference.

Maintain the Kronos Workforce Central 6.1 time-keeping system to ensure accurate time-keeping through maintenance of pay rules, schedule groups, security profiles, labor levels, and accrual profiles.

Create and deliver overview and company specific presentation of Kronos application.

Plan store labor based on sales forecasting engines, task standards and minimum hours based labor.

Organized team meetings, generated business process models, & use-case models, and created business requirements document (BRD) and Identified list of applications need to be modified to support this automation.

Perform UAT/Quality Assurance (QA) testing and documentation of configuration.

Setup & Configured Workforce Forecasting and Scheduling.

Used data to create reports (employee hours worked, missed punches, etc.) to give to managers to help them better track their employees.

As an administrator of the system, in charge of making sure all the employees had the correct rules and profile settings for their required access on the Kronos system

Made any changes to labor levels, pay code rules, holiday rules, and any other data that was involved with the employee.

Trained employees on how to use the Kronos Advanced Scheduling and Timekeeping system.

Proficient with Microsoft office tools, including Word, Excel, and PowerPoint

Experience working as Joint Application Development (JAD) facilitator and meetings coordinator with excellent interpersonal skills.

Implemented a suitable Change Management process and supported the existing banking solution upgrade by coordinating multiple projects

Conducted user interviews, gathered requirements, analyzed the requirements by using Rational Rose, Visio and Requisite pro.

Written system documentation and white papers with clear use cases, test cases, workflows and mock up screens.

Created daily UAT test execution report for the work-stream.

Excellent Understanding of Software Development Methodologies like Waterfall, V-model and Agile.

Wrote client side code in an agile team environment.

Conducted stakeholder Joint Application Design (JAD) interviews and facilitated meetings with project teams.

AUGUST 2009 – JULY 2012

KRONOS ANALYST, CAPITAL ONE, MCLEAN, VA

Qualified software build pre-releases by testing builds, using Kronos application on customer hosted database (Oracle and or SQL) for customer compliance and release to customer.

Researched, wrote, and edited test procedures used for upgrades; Modules include HR/Payroll, Timekeeper, Leave and Attendance.

strong with configuring Pay Rules, Work rules, OT rules, pay code distributions, accrual calculations etc.

Convert existing Crystal X custom reports to SSRS RDL reports using BIDS/VS 2008 and deploy to Kronos.

Apply patches to Kronos WFC, update firmware on Kronos clocks as needed; apply Windows patches to Kronos application server as needed.

Write all internal documentation and end user training materials for Kronos.

Evaluate user needs and recommend best practices to implement new or improved Kronos functionality, create project plans, and develop, test, and implement new functionality/configuration; design test cases and manage/execute implementation projects for new/acquired divisions up to 300 employees.

Worked on the new Kronos Connect interfaces, conduct internal/UAT testing, schedule interfaces to run via Windows Scheduler if required write, test, and deploy related Windows BAT files.

Installed and configured WFC 5.1 including service packs to Database and Retained to rescue a stalled Kronos implementation.

Identify a business need, problem or opportunity, define the nature of the solution that meets the need and justify the investment necessary to deliver the solution.

Maintained requirements in Jira for tracking and testing purposes.

Implemented Kronos applications on various mobile platforms; worked with Workforce Device Manager (WDM).

Experience working with SQL relational database management systems. SQL scripting knowledge a plus

Evaluate the work effort to complete requirements and UAT testing to provide project estimates, project plans, business impact analysis and project charters.

Entered individual payroll hours within the Payroll, Absence and Labor System (PALS).

Responsible for Documented systems architecture and completed detail designs.

Addressed and resolved general payroll related inquires, directed staff in weekly departmental meetings regarding new hire orientations, organized complex travel schedules, accommodations and trip logistics for candidates, managed confidential personnel and medical records for all employees.

Apply patches to Kronos WFC, update firmware on Kronos clocks as needed apply Windows patches to Kronos application server as needed.

Generate ad hoc reports for management by querying and analyzing data for trends.

Defined business processes, identified GAPs, evaluated requirements and change requests, managed scope and transferred knowledge.

Developed and managed all the work plans, acted as the key client contact, handled all kinds of scheduling, ran all status meetings and compiled various reports.

Assisted QA Team in designing the Test Cases, and collecting the Test Metrics.

Working closely with stakeholders gather business need, analyze requirements, perform gap analysis, create BRD, workflow diagram / use cases and FRD, and design test plan.

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