Administrative Assistant Customer Service
Resume:
Amita Kanyal
E-Mail: ********@*****.***
Tel: 248-***-****
Administrative Assistant
Objective
Desire the position of Administrative Assistant in a fast-paced work environment, bringing 6 + years of experience in performing general administrative duties, including administrative, general secretarial and technical services for managers, project teams, and clients.
Skills
-Over 6 years of experience as administrative assistant managing office & business relationships in a corporate environment.
-Strong interpersonal & communication skills to work with all levels of the organization.
-Self-starter that can work independently or with a team.
-Organize and maintain company reports and accounting documents.
-Plan and coordinate events, meetings and conferences.
-Develop and deploy presentations and speeches
-Coordinate and organize special events.
-Read and filter corporate email, serving as first line of customer support.
-Prepare corporate personnel agendas, schedules and itineraries.
-Strong knowledge of Microsoft office and administrative software including Outlook, Excel, Word and PowerPoint.
Professional Experience
Synthes Medical (P) Ltd, Gurgaon (India)
Administrative Assistant, Oct 2010 – July 2011
Managed calendars in scheduling meetings, conferences and seminars.
Arranging travel within the India and globally
Composed memos, letters to be sent in Executive’s names.
Preparing Expense reports on monthly basis and put it in the approval process.
Preparing and sharing the presentation and meeting agenda to rest of the team.
Tracking budget and approval process.
Organizing quarterly meetings with all the leadership team including the team expats.
Proofreading outgoing correspondence
Organizing the training and educational program.
Liaising with the doctors and the sales team pan India, in order to finalize the venue.
Arranging the workshops and the material required to accomplish the training successfully.
Preparing the budget of the event and getting it approved by authorized signatory.
Arranging the local transport for local & foreigner guests.
Lodging and traveling arrangements of all the sales members PAN India.
Preparing the invitation letter for the employees visiting India.
Processing the Visa applications for the employees visiting abroad.
Capsugel Pharmaceutical (Pfizer Company) Gurgaon (India)
Administrative Assistant, Dec 2007 – Sept 2010
Provide business and administrative support to the global Executive Manager.
Maintain and update the schedule of meetings, appointments, and teleconferences.
Coordinate travel logistics for the, including domestic and international travel.
Preparing Expense reports on monthly basis and put it in the approval process.
Responsible for ordering and maintaining inventory of all office supplies and equipment
IBM Daksh (IBM Global Process Services) Gurgaon (India)
Customer Service Representative, November 2006 – December 2007
Customer care representative for Citi Bank North America for internet banking
Attended 6 months intensive training for communication skills and Voice & Accent
Nazareth collage of medical sciences Allahabad (India)
Staff Nurse, Oct 2003 – March 2005
Worked as staff nurse for medical & surgical wards for 2 years.
Was part of Surgical Care program while at Nazareth Hospital Allahabad, which was a program that aimed at providing a higher level of post-surgical care for patients.
Educational Qualification
Bachelor of Science (Nursing) 2001 ~ 2003
Nazareth College of Medical Sciences
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