Customer Service Microsoft Office

SHARANJIT BADWAL

Union City, CA C: 510-***-**** *************@*****.*** www.linkedin.com/in/sharan-badwal

OBJECTIVE: Motivated college graduate seeking to gain experience in Human Resources.

EDUCATION

San Jose State University San Jose, CA August 2013 – December 2017

Bachelor of Business Administration (B.A.) concentration in Human Resource Management

Cumulative GPA: 3.71

WORK EXPERIENCE

Nordstrom - Sales Associate San Jose, CA December 2016- Present

Efficiently sell product and services to meet department goals

Build positive and lasting customer relationships by following up with purchases and suggesting new products

Continuously seek new fashion and product knowledge to perform as an expert for customer

Kaiser Permanente – Intern Union City, CA June 2017 – August 2017

Assist with new hire on-boarding, orientation scheduling

Check status of onboarding process for new hires

Add access for new employees

Track employee attendance

Prepare interview packets and schedule interviews

Perform reference checks

Nordstrom Rack - Team Member/ Lead Fremont, CA November 2014 – November 2016

Effectively service customers

Merchandise product on the floor effectively

Handle multiple projects and come up with solutions to help drive sales

Target - Cashier/Trainer/Guest Service Fremont, CA November 2012 – November 2014

Train new hires on company policies, products and services, and customer service

Handle customer returns and solved customer issues

ACTIVITIES

Financial Management Association (FMA) San Jose, CA Fall 2015 – Fall 2016

ACHIEVEMENTS

Dean’s Scholar List San Jose, CA Spring 2014, 2015, 2016

SKILLS

Proficient in Microsoft Office: MS Word, MS PowerPoint, MS Excel

Excellent communication and interpersonal skills

High attention to detail and strong organization skills

Ability to effectively handle multiple priorities

Effectively overcome challenges as they arise

Efficient problem solving skills

Contact this candidate