District Sales Manager
Resume:
Pamela Jones
*** *********** ***** *********, ** 34744 904-***-**** ************@*****.***
Objective Experienced Multi-Unit Sales Manager with 30+ retail years initiating and delivering sustained results and effective change for the Brand. Major experience lies in strategizing and leading cross-functional teams to bring about fundamental change and improvement in strategy, process, and profitability- both as a leader and an expert consultant.
Experience District Sales Manager, Charlotte Russe November 2016- February 2018
• Contributed $13 million in volume and $22,000 payroll savings towards Company EBITDA goal thru developing the management team to achieve growth, productivity and profitability goals.
• Ranked Top 5 amongst DMs in company based on performance for Fiscal Year 2017 Quarter 3 and 4; ranked 3 Store Managers in Top 50.
• Directly responsible for the results and support of store teams throughout Georgia, Alabama and Tennessee. Coached and mentored teams on Customer focus, succession planning, team development, Individual Development Plans and conformance to Company policy and procedures.
• Facilitate/Follow-up/Feedback maintenance requests, payroll, individual schedules, PTO, weekly and monthly budget controls, HR policies and procedures, and management development.
• Identified staff vacancies in rural areas. Recruited, staffed and monitored their developmental progress utilizing SOPs and company.
• Drive the implementation of company programs and initiatives by motivating and supporting the management team within the district to develop and implement action plans that meet operational and organizational objectives.
Store Manager, Charlotte Russe
January 2004- November 2016
• Directly responsible for the promotion and development of 6 Store Managers that are still employed with the Brand. Maintained a Bench of Talent for the District and the Region.
• Training Manager for Southeast Territory for 3 years; mentor, coach, and develop newly promoted Store Managers.
• Human resource duties not limited to the following: People Matter program to screen all applicants, interview, submit and monitor background checks, orientations, maintain employee files including to adhere to all local, state and federal laws.
• Coordinate people development thru performance improvement plans, quarterly performance reviews, follow-up training programs, and day-to-day on the fly coaching and training.
Pamela Jones
2 142 Southampton Drive Kissimmee, FL 34744 904-***-**** ************@*****.***
• Maintain weekly schedules, process and control payroll and PTO requests.
• Developed, supported and rolled out with the cross-functional team the new Manager training program for the company.
Store Manager, Gadzooks
January 2001- January 2004
• New Store Training Manager for 3 years for the South Region.
• Achieved 115% of goals for FY01, FY02, and FY03.
• Maintained consistent shrink results below 1% for FY01, FY02, and FY03. Results driven by clear communication, team development, commitment to company SOPs and strong processes.
Store Manager, Claire’s
August 1985- January 2001
• Top 50 in Company for sales results, payroll control and shrink results for 12 consecutive years. Drove brand loyalty thru team development, hiring/staffing, open-communication, and visual presentation. Awarded highest honor of Claire’s Culture Club.
• Store Training Manager for 10 years overseeing the East Coast. Coordinated and implemented new store openings in Florida, Georgia and Arkansas.
• Rolled out new POS systems for the Florida market. Coordinated with contractor, trained and supported the teams after the initial setup. Education University of North Florida – Jacksonville, FL – BBA Communication On several occasions I have developed, coordinated, and implemented short training skits on Customer Focus for 20-40 South Georgia and Florida employees. I have planned, organized, and presented 4 District meetings for Spring, Fall, and Holiday Season for 15-25 employees.
References Mo Vachon
Regional Vice President, Charlotte Russe
Debbie Johnson
District Sales Manager, Charlotte Russe
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