Project Manager
Resume:
Michael P. Cain
St. Charles, MO 63303
636-***-**** ********@***.***
PROFESSIONAL SUMMARY
I am looking for a Business Analyst position. I have excellent communication skills, including eliciting requirements from stakeholders and making presentations before audiences. I am experienced with both Waterfall & Agile development methodologies and documentation. I can create Prototypes/Mock Ups quickly and have vast experience with gathering and documenting requirements and all forms of testing.
CORE COMPETENCIES
Group Presentations Requirements Elicitation Use Cases
Functional Requirements Business Requirements Feasibility Studies
Requirements Traceability Non-Functional Requirements User Interviews
Web Based Design User Stories Mock-Ups & Prototypes
Project Scope Definition Business Process Modeling MS WORD
Entity Relationship Diagrams Work Breakdown Structures MS EXCEL
Development Expertise Financial Systems MS VISIO
EBT Card Processing Gap Analysis MS PowerPoint
Test Plans & Scripts Agile Sprints & Scrums Waterfall methodology
JIRA & Remedy Unit & System Architecture Unit, System & UAT
EXPERIENCE:
Pursued a Non-IT business venture 01/2017 – 02/2018
USDA, Farm Services Agency, St. Louis, MO (permanent) 02/2015 – 12/2016
Developed Use Cases, Business, Functional and Non-Functional Requirements, Business Process Models, Requirements Traceability Matrix’s, Test Plans and Test Scripts for the USDA Farm Services Agency Loan programs. Documented the “As-Is” process for legacy Loan distribution and Loan collection systems. Interviewed stakeholders to identify & document the business rules for “As-Is” environment. Participated in 2 Agile projects with 2 week sprints and daily Scrums. SharePoint was used to archive and reference all documentation.
Assisted the Project manager in defining the scope of Write-Off project from 8 transactions to 31.
Used SQL Server to research and update system tables.
CONTRACT BUSINESS ANALYST POSITIONS:
Missouri DHSS, Jefferson City, MO (contract) 09/2014 – 01/2015
Interviewed stakeholders to define and document the “As-Is” Missouri WIC Financials process. Captured the design of the current WIC Financials system.
Missouri Department of Higher Education, Jefferson City, MO (contract) 04/2014 – 06/2014
Interviewed stakeholders and to determine the “To-Be” disposition for the Java based MDHE Student Portal website for Minority Teaching Scholarship program. Used Agile methodology and JIRA Confluence project management software to arrange 2 week sprints and create backlogs.
Created Mock-Ups to capture and prototype detailed client business requirements.
State Farm Insurance, Bloomington, IL (contract) 07/2013 – 12/2013
Interviewed Spanish language translators and managers and documented the existing translation workflow process. Assisted in the design of an improved process to control the work flow of Translation requests. Gave a PowerPoint presentation on the Capacity Manage Role to project stakeholders.
Express Scripts International, St. Louis, MO (contract) 03/2013 – 05/2013
Provided Infrastructure Analysis and documentation of several of Express Scripts software applications. Interviewed SME’s to determine the specification regarding the ESI infrastructure, Locations, Dependencies, Storage capacities and usage levels of servers, and archival retention needs of 108 applications to be retired by ESI.
Tennessee Dept. of Health, Nutrition & Wellness, Nashville, TN (contract) 04/2012 – 12/2012
Documented and provided a Gap analysis of the qualities of on-line (Smartcard),off-line (magnetic stripe cards) and incumbent paper based voucher system. Compared the existing paper-based WIC voucher benefits system and existing EBT-based WIC systems used by other States throughout the USA. Gave a presentation on the WIC EBT Gap analysis to Tennessee WIC managers and supervisors.
Interviewed Subject Matter Experts along various WIC stakeholders to elicit financial statistics.
Iron Data, Chesterfield, MO (contract) 06/2011 - 03/2012
Provided Gap Analysis on the new “To-Be” SSA Web Based Disability Claims Processing System (DCPS) Use Case documents. Participated in iterative Use Case design reviews of the SSA Claims Processing System. Recommended design changes as result of Gap analysis on wire-frames. Developed detailed business requirements for modifying the Minnesota Veterans Disability Claims System.
Created Mock-Ups/Prototypes of Minnesota Disability Claims Systems web page modifications.
Defense Finance and Accounting Services (DFAS), Indianapolis, IN (contract) 12/2009 – 06/2011
Facilitated software change request processes for the DoD DFAS Labor Financial sub-system (payroll). Interviewed team members and stakeholders at the various facilities to establish Software Change requests for the Labor sub-system. Made several oral PowerPoint assisted presentations of proposed work efforts to audiences of 40-50 stake holders. Defined the scope of all payroll projects.
Used SQL to research and update the DFAS database.
Initiated Issues Log, Post Mortem and Lessons Learned documents.
USMC LOGCOM C4, Albany, GA (contract) 09/2008 – 02/2009
Participated in the research, gathering, analysis and production of specific Design and Technical Design Documents for the Web Based Materials Management project, as well as producing the Test Scripts, Test Cases, Test Plans and Users Manual for the same project. Interviewed stakeholders to develop the requirements for the project. Identified design improvement opportunities.
Along with other team members, used iterative approach in designing the project.
Used SQL to research USMC LOGCOM C4 metrics.
Magellan Health Services, Maryland Heights, MO (contract) 11/2007 – 01/2008
Conferred with Users to determine project specifications for the Claims system and provided Design Specifications to the developers. Used SQL queries to facilitate data analysis of the Claims System.
Used EXCEL spreadsheets to produce test scripts used for testing and recording test issues.
State of New Jersey Child Support System, Princeton, NJ (contract) 04/2006 - 02/2007
Provided extensive documentation for the State of New Jersey migration from a mainframe Child Support system to the Java based Child Support system. Made several PowerPoint presentations for project stakeholders. showing the processing structure behind the New Jersey Child Support Interface System.
Initiated, managed and coordinated a project with other migration team members to identify and document both new and obsolete business rules
OTHER IT EXPERIENCES, INCLUDING 23 YEARS as a COBOL PROGRAMMER/ANALYST, FURNISHED UPON REQUEST
EDUCATION FURNISHED UPON REQUEST
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