Engineer Manager

RESUME

G.SARAVANAN

Address: NO: *B/*A, *th Street, Indira Nagar, MC Road, Thanjavur, Tamilnadu, India – 613007.

E-Mail:*****************@*****.***

Mobile: +91-960**-*****

CAREER OBJECTIVE:

To work in a corporate entity which provides a challenging and competitive work Environment and to achieve excellence through my dedicated work.

EDUCATION:

Diploma in Automobile Engineering Studied at Shanmuga Polytechnic College Passed in First Class with Distinction (76.54%) in 2010.

Higher secondary in schools studied at K.H.S.School Passed in First Class (70%) in 2008.

WORKING EXPERIENCE:

ANAAMALAIS TOYOTA (Dealer of Toyota Motor Corporation) Kumbakonam.

Position Held: Service advisor

Duration: May 2010- August-2014

NATURE OF JOB: Coordinating with customers and Technicians. Going with customer, Engineer & quality controller to verify the problems. Job card and Estimation creation. Advise customers about warranty protections and potential cost savings. Consult with mechanics about necessary repairs and possible alternatives to expensive work. And Contact Pre and Past Road testing the vehicles

AHASH NISSAN (Dealer of Nissan Motors India Pvt. Ltd) Thanjavur.

Position Held: Assistant manager –service

Duration: (September2014 – October-2017)

NATURE OF JOB: Provide coaching and mentoring to staff. Ensure completion of shop maintenance and repair work Advise mechanics of work that must be completed Provide training on administrative policies and procedures for all department personnel Address customer complaints and inquiries in a courteous and professional manner keeping up-to-date on manufacturer warranty and policy procedures. Responsible for appropriate staff levels to meet the requirements of the shop. Analyze and report on the department's daily, monthly and annual key performance indicators

COMPUTER SKILLS:

Well versed in MS-OFFICE (EXCEL,WORD,POWERPOINT)

SKILLS:

Focused & goal driven with strong work ethics, continuous striving for improvement to offer a quality work

Adaptable and a quick learner with skills to work under pressure.

Possess strong Decision making &Analytical skills.

Knowledge in body shop estimation creation and Body shop repair techniques

Eight years of working experience in automobile dealer operations.

TRAINING DETAILS:

Toyota Master Service advisor training in May-2014 at Toyota Kirloskar Motors pvt ltd in Bangalore.

Toyota Body shop Estimator training in jan-2014 at Toyota Kirloskar Motors pvt ltd in Bangalore.

Nissan Dealer Technical Advisor Training in jun-2015 at Nissan motors India pvt ltd in Chennai.

PERSONAL DETAILS:

Name : G.Saravanan

Father’s Name : R.Govindarajan

Date of Birth : 14.05.1991

Marital Status : Single

Known Languages : Tamil & English

Hobbies : Book reading, sports

DECLARATION:

I affirm you that all the trivia furnished above are true to my best of knowledge. And also asserting, I will be working for the organization to give out the best potentials in me.

Place: Yours sincerely

Date: (G.SARAVANAN)

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