Chris O’Connor

**** ***** ****

Springfield, Virginia 22151

571-***-****

ac5bc8@r.postjobfree.com

Qualifications:

• Direct supervision of 35 employees of 3.6-million-year full service bar and restaurant

• In charge of banquets involving sales and marketing and execution

• FOH and BOH schedules, staffing, training and employee retention

• Training to include front of house staff of servers, bartenders, hosts

• Maintain goals set by company for food, beer, liquor and merchandise

• Helped Executive chef with menu selection and design

• Reduced staff turnover, decreased labor by 5%, reduced food cost by 2%

• Managed exceptional scores in secret shop report surveys

• Controlling labor and food cost daily and ordering accordingly

• Ensuring that the store passed all food and health inspections

• Overall responsibility of managing the restaurants daily operations and implementing company standards

• Ensure that the highest standards for product and service delivery are implemented to make sure that every customer is satisfied

• Excellent team management, recruitment of crew members and financial accountability

• Increased net sales by developing excellent customer relationships

Work Experience:

General Manager, TGI Friday's, 1/2017 - present

General Manager, The Burger Joint, Springfield, Va 03/2011-11/2016

Assistant General Manager, Hard Times Cafe, Springfield, Va 09/2008-03/2011

Night Ops Manager, Brittany’s Restaurant & Bar, Woodbridge, Va 02/2007-10/2008

Kitchen Manager, JW and Friends Restaurant, Springfield, Va 10/2006-2/2007

Education:

Culinary Arts, Stratford University, 3.5 gpa 2008

Serv- Safe Certified

Contact this candidate