Executive Assistant Administrative

Rebecca Nathan

*** ********** ***, ****** ****, Texas 77573 301-***-**** *********.**@*****.***

Senior Executive Assistant

Executive Support / Office Administration / Personal Assisting

Professional Summary:

Proven record of success performing diverse office and operations management functions within multiple industries.

Extensive expertise in office management, calendaring, project support, and executive-level administrative service.

Complementary experience leading HR, financial, operational, and project management functions.

Highly accomplished in process design, regulatory / policy compliance assurance and workflow analysis.

Areas of Expertise:

Office Operations Management

Executive Calendaring

Travel Planning / Logistics

Information Management

Reporting & Recordkeeping

Project Planning / Management

Process Redesign & Training

Corporate Communications

Experience & Accomplishments

Management Analyst / Program Analyst 8/2011 Present

US Department of Veterans Affairs, Washington, DC

Rapidly advanced through program analysis internship roles into Management Analyst position, earning swift series of promotions from grade GS 5 to GS 11 in recognition of top performance and contribution. Collaborate extensively among Contract Officer Representatives (COR) and Program / Project Managers (PM) to manage vendor / contractor performance; manage contract-specific cost / price proposal analysis, invoice verification and certification, purchase order review, fund disbursement, payment history and reconciliation reporting, and recordkeeping. Prepare obligated expense reports for Senior Budget Analyst. Serving as Federal Agency Travel Administrator (FATA), manage end-to-end departmental travel authorization and voucher processes.

Selected Accomplishments:

Spearheaded development of compliant travel checklist and instructional guide for managers and staff, producing instructions, new travel policy clarifications, and travel documents / forms; led transition and training of 200+ staff from new group travel listing in alignment with standardized government travel policies.

Developed invoice processing procedures for CORs in alignment with Prompt Payment Act laws, slashing invoice turnaround time and invoice interest, and check register spreadsheets to aid CORs in fund tracking.

Eliminated backlog of invoices in collection.

Earned 5 Performance Awards and 3 Contribution / Group Contribution Awards.

In earliest role as Program Analyst Intern, played pivotal role in VA campus reorganization, partnering with HR teams on realignment of 3 field offices; transformed business and management processes / workflows; established records management solutions for Administrative Services and Director; managed supply request processes for Service Line Managers, including price validation, order consolidation, and order receipt verification; authored presentations, executive summaries, briefs, white papers, and decision papers; managed Director’s calendar, correspondence, and reporting; and coordinated time / attendance processes for 2 departments.

Virtual Personal Assistant to CEO 6/2010 to 7/2011

James Samy, CEO, Trichy, India

Provided virtual, online personal assisting services to private business owner, including international travel planning / booking and development of presentations for conferences.

Executive Administrative Assistant to CEO 11/1994 to 5/2010

Melitta USA, Inc., Clearwater, Florida

Serving as Executive Administrative Assistant to President / CEO, oversaw all aspects of executive support for US-based operations, including corporate management, communication, and control. Delivered c-level executive support and administrative management across calendaring, travel planning, expense reporting, communication / correspondence, conference / meeting agenda development, office management, and purchasing.

Selected Accomplishments:

Pioneered travel program to leverage American Express credit card points for air travel ticket upgrades, slashing travel costs by up to 80% for international flights and eliminating need for full-time travel agent.

Managed corporate American Express cards for 30 senior / sales executives, ensuring consistent compliance with corporate policies; monitored Amex points accrual and crediting to corporate account.

Seamlessly performed personal assisting duties, including vacation scheduling and personal / family appointment coordination.

Earned Employee of the Month and Employee of the Year Awards.

Additional Experience

Marketing Coordinator CIGNA Retirement & Investment Services, Inc. – Hartford, Connecticut

Communications Administrator CIGNA Retirement & Investment Services, Inc. – Hartford, Connecticut

Administrative Assistant to C-Level Personnel CIGNA Retirement & Investment Services, Inc. – Hartford, Connecticut

Legal Secretary / Asst. Bookkeeper Shipman & Goodwin Law Firm – Hartford, Connecticut

Education and Training

UNIVERSITY OF MARYLAND UNIVERSITY COLLEGE

Bachelor of Science in Business Administration, 2016

Contract Management & Acquisition Minor; Dean’s List; 3.7 GPA

Certificate in Project Management, 2015 Certificate in Management Foundation, 2016

Certification: Federal Acquisition Certification – Contracting (FAC-C) Level 1 Federal Acquisition Certification – Program / Project Management (FAC-P/PM) Level 1

Professional Development: FAC-C Level 1 Program (Contracting for GSA Schedules, Contract Execution, Contract Pricing, Contract Planning, Performance Based Payments, Contracting Basics, Shaping Smart Business Arrangements) FAC-P/PM Level 1 Program (Operations Management & Closeout, Development & Implementation, Concept Planning, Concept Definition) Federal Acquisition Services / GSA – SmartPay Travel Card Couse Department of Veterans Affairs – Writing Advantage Course VA Learning University – Franklin Covey / Project Management Fundamentals Graduate School USA – Leading Teams & Groups Department of Veterans Affairs – VA Intranet Quorum

Technical Proficiency: Windows, Adobe Acrobat Pro, Concur, QuickBooks, SharePoint, Visio, Microsoft Office Suite, Telex, Transcription.

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