Accounting Customer Service
Resume:
Champagne Rose
Lawrenceville, GA 30044
***************@*****.***
Summary Of Key Qualifications
Advance Computer skills: Proficient in MS Office (Word, Excel, PowerPoint, and Outlook)
Through knowledge of accounting principles, accounts payable, accounts receivables, invoice processing, and general ledger
Accounts Payable Processes and Management Skills
Detail oriented and possess great analytical, organizational, verbal and written communication skills
Strong communication, problem-solving, and customer service skills
Great work ethics: Reliable, dependable, pay great attention to detail, and team-oriented
Ability to meet deadlines and follow up on pending issues
Proficient in Vlookup and Pivot tables
Education
Georgia State University, Atlanta, GA Expected graduation August 2017
Bachelor of Business Administration, Accounting
GPA: 3.00
Hope Scholarship Recipient
IEF Study Abroad Scholarship Recipient
ATLAS Program (Aspire, Travel, Learn, Achieve, Share)
Relevant Courses: Principles to Accounting I & II, Federal Taxation, Intermediate Accounting I, II, and III, Accounting Information Systems, Auditing and Assurance Services, Corporate Finance
Course Experience
Financial Excel Modeling
Used solver and wrote VBA programs
Performed matrix operations
Created efficient frontiers, basic bond immunizations, and bond yields through functions and spreadsheets
Intermediate Accounting
Identified, analyzed and recorded accounting changes and corrected errors in financial statements
Prepared advanced level of statements of cash flows for different companies
Applied the financial theories and standards to actual business happening in the United States
Experience
Budget Rental of Atlanta, Marietta, GA January 2018- Present
Accounts Payable Specialist
Studies the preparation of financial reports and assists with records/journal entries, learning the options for accounting treatment of reserves, assets and expenditures.
Establishes and maintains accounting policies and controls, fiscal controls, preparing financial reports and safeguarding the organization's assets
General Ledger coding such items as invoices, vouchers, expense reports, check requests, etc., with correct codes conforming to standard procedures to ensure proper entry into the financial system.
Process complex invoices, partial payments, discounts, purchase order payments, petty cash, allotments,
Attaches the corresponding purchase orders to incoming invoices with all supporting documentation and investigates and resolves problems associated with processing of invoices and purchase orders.
Research invoice and account discrepancies, prepares batch check runs, wire transfers, ACH transactions, and complete intercompany eliminations.
Assists with monthly status reports and monthly closings.
Process remittance information from checks, drafts and wire transfers for invoices provided by vendors, reviewing instructions accompanying items to determine proper disposition and crediting accounts in accordance with standard procedures.
Post adequately accrued entries, reclassification entries and adjustment entries to general ledger.
Resolved complaints of vendors and suppliers and maintained relationship
Assist Accounting Manager with tax return preparation and generates 1099’s and W-2’s for payment.
Prepare a claims reconciliation spreadsheet monthly to the Claims Manager and identify the amount supposed to be paid and amount actually paid to the claimants.
Perform various account reconciliations such as bank account, credit card statements, general ledger, payment reports and vendor statements to confirm that everything were accurate.
Vernon Library Supplies, Norcross, GA August 2016- December 2017
Accounting Clerk
Operate computers programmed with accounting software, SAGE, to record, store, and analyze information and correctly organizing documents for review and processing and perform clerical duties such as filing, compiling, photocopying, sorting mail, faxing documents, receive telephone calls and greet visitors into the establishment.
Check figures, postings, and documents for correct entry, mathematical accuracy, and proper codes as well as maintaining and updating files, inventory and database systems using a computer.
Classify, record, and summarize numerical and financial data to compile and keep financial records, using journals and ledgers or computers and prepare bank deposits, general ledger and statements.
Prepare itemized statements, bills, or invoices and record amounts due for items purchased or services rendered
Verify information/data in documents as applicable, by checking against information from other sources such as databases, files, records and other documents.
Referring complaints and informational requests to the appropriate unit or other agency when the resolution is not available through the assigned unit.
File and store completed documents on computer hard drive, and maintain a computer filing system to store, retrieve, update and delete documents.
Review invoices received, matches invoices with purchase order and / or receipt documents, and calculates unit prices, quantities, and process vendor invoices for payment.
Apply appropriate codes, expense account classifications, purchase order numbers and so forth in order to maintain an audit trail on all invoices processed.
Verifies batch totals of amounts to be paid and keys batches into computerized accounts payable system.
At each month end reconcile accounts payable system to general ledger to ensure systems are in balance with each other and run confirming reports.
Prepare work orders, purchase orders, and/or item orders of varying types from oral and written requests from supervisor.
Performs customer service functions; provides information and assistance regarding utility billing, payments, or other issues; responds to routine questions, complaints, or requests for service; initiates problem resolution; conducts research; recommends solutions; and conducts follow-up to ensure customer satisfaction.
Assists in maintaining and monitoring accounts receivable; troubleshoots problems and errors; resolves order and invoice disputes
Department of Driver Services, Gainesville, GA June 2014- August 2016
State Examiner
Provided clear and accurate information to customers and the general public concerning DDS laws and regulations and follows guidelines to verify identity and document validity of information received in a fast paced environment.
Reviewed applications to determine eligibility, verify insurance, and issues or reinstates driver's license and in accordance with applicable policies, procedures, and laws.
Reconciled daily collection, balance cash registers, prepare and make daily deposits, and/or collects prescribed fees and completes transactions and entering data according to standard format and procedures.
Administered and evaluates written and road tests to eligible applicants, operate office equipment, maintain supplies and/or stock items.
Provided general clerical support such as data entry, copying/distributing documents, maintaining record-keeping and filing, receive, screens, and direct telephone communications, and greet or assist customers.
Scheduled appointments, maintain calendars, and receive and place phone calls.
Reviewed assigned documents for correctness and completeness, taking action necessary to appropriately address any problems, errors and deficiencies found, to facilitate timely and proper processing.
Performs customer service in the reception area and answers questions for the department.
Old Navy, Lawrenceville, GA June 2012- Sept 2015
Sales Associate
Assessed customers needs and provided assistance and information on products features.
Trained 8 new employees on cash register and sales floor.
Maintained in-stock and presentable condition assigned areas.
Prepared sales contracts and accepted payment through cash, check, and credit card.
Answered customer’s questions and concerns, and provided information on procedures and policies.
Quoted prices and discounts as well as credit terms, trade-in allowances, warranties and delivery dates.
Recommended merchandise based on individual requirements.
Additional Skills and Activities
Notary Public June 2014-Present
State certified Commercial Driver Examiner July 2014- Present
State certified Motorcycle Examiner Dec 2014- Present
Volunteer for IGH during the holidays for the less fortunate Dec 2009- Present
Study Abroad in Greece, Hungary, and Austria May 2016- June 2016
Member of NABA (National Association for Black Accountants) January 2017- Present
Member of SGA August 2016- Present
Volunteer at the Norcross Coop- Center August 2017- Present
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