Receptionist,Customer Service, Data Entry

Location:

Posted:

May 03, 2018

Elizabeth Arnaez

Homestead, Florida, 33033

*********@*****.***

Education

• Florida International University Aug 2015- Apr 2019 Bachelor in Psychology Miami, FL

Miami Dade College Aug 2012- May 2015

Associate in Arts Miami, FL

Experience

Zen Pet Spa Miami Miami, FL

Receptionist, Data Entry Feb 2016- Sep 2016

• Created and implemented a dog tagging system to ensure a seamless transition of pets between different grooming stations

• Managed team of groomers to ensure that pets were finished and that deadlines were met

• Provided friendly customer service in a fast-paced environment while managing appointments and handling data entry

• Mentored and trained new hires

• Organized and kept front lobby reception desk cleaned

• Conducted phone calls as well as ordered supplies and maintained a friendly relationship with customers

DSW Miami, FL

Retail Sales Associate Mar 2014- Jun 2014

• Administered excellent customer service while providing a clean and welcoming environment

• Inspected inventory as well as ensured the organization of merchandise

EMG Gift Shop Miami, FL

Retail Sales Associate, Cashier Jun 2013- Jan 2014

• Advised and consulted customers in choosing which products to buy

• Handled customers with care while providing a pleasant shopping experience.

• Oversaw the cash register

Extra-Curricular Activities

Psychology Ambassadors for Student Success Miami, FL Active Member Jan 2018-Present