Sales Test Cases

Micky Murthy aka Mythili Murthy

Cell: 305-***-****

Email: ********@*****.***

Experienced and distinguished Business Analyst/QA Tester with over 7 years of experience in Software Development Life Cycle (SDLC) and Business Process Reengineering.

Performed a variety of administrative functions to complete sales and marketing analysis and/or assist sales.

Proficient in gathering and converting User Requirements into Business Requirements and Functional Requirement Specifications (FRS) and use Modeling tools like Rational Rose and Microsoft Visio for requirements modeling.

Experience in preparing Test Plan, Use cases and Test Cases based on Business Requirement Document, System Requirement Specifications and Functional Specifications.

Sound understanding of Gap Analysis, requirement management, risk analysis and project plans.

Excellent in designing business models using UML diagrams such as use case diagrams, class diagrams, activity diagrams, sequence diagrams and collaboration diagrams using Rational Rose and MS Visio.

Experience in conducting Joint Application Development (JAD) sessions and White Board Sessions with end-users, Subject Matter Expert (SMEs) team, Architects and design group development and QA team for project meetings, walkthroughs and customer interviews commensurate with excellent communication skills.

Adapt at interfacing with the line of business, technology teams, and middle/back office operations.

Strong skills in performing System, Acceptance, Regression, Functionality, Front End and Back End Testing.

Participated in requirements analysis reviews and working sessions to understand the requirements and system design.

Experience in Software Development Life Cycle (SDLC), Waterfall and Agile methodology

Excellent skills in testing web-based applications.

Experience in Backend Testing of the applications by executing SQL commands.

Experience in estimation of test effort and coordinate test schedule with overall project schedule.

Experience in developing business based functional test scenarios.

Expertise in Problem solving and Bug Tracking Reports using Bug tracking Tools.

Ability to work in tight schedules and on different applications concurrently.

Performed Unit testing, Functionality testing, System Testing, End to End testing, Regression testing, Black Box testing, White Box testing, Usability, Client/Server testing, Integration testing, Acceptances testing, GUI testing.

PROFESSIONAL EXPERIENCE

United Data Technologies – Florida October 2014 - Current

BUSINESS ANALYST/QA ANALYST:

Gathered high level requirements from stakeholders, located and developed scope along with the PM of the project for the implementation.

Conducted JAD sessions to allow different stakeholders to communicate their perspectives with each other, resolve any issues and come to an agreement quickly.

Analyzed Business Requirement and prepared Business Specification Document.

Performed the risk assessment, requirement analysis, impact analysis and documented the requirements using rational requisite pro.

Prepared Business Requirement Documents (BRDs) after the collection of functional requirements from system users that provided appropriate scope of work for technical team to develop prototype and overall system.

Perform requirement analysis to develop use cases, activity diagrams and sequence diagrams. Hence developed and documented conceptual design of application in system specification document.

Conducted meticulous GAP analysis while successfully reengineering key business processes to increase operational efficiency and alignment of business unit objectives.

Developed business process models in Agile to document existing and future business processes.

Identified the current business process, documented the workflow and improved the efficiency of the current business process. Developed and execute test plans, test strategies, test requirement matrix for Agile projects

Documented Test Plan, Test Cases, Test Procedures and Test Results.

Coordinated all QA activities and enhancements using Agile Methodology.

Involved in extensive DATA validation using SQL queries and back-end testing.

Employed data modeling, table normalization (de-normalization for Adhoc) in establishing data and application integrity.

Executed test scripts using Quality Center and analyzed the test results.

Designed QTP automation scripts, parameterized them, and validated them to suit the functionality of the application. Tested the GUI & UAT of the application.

Used Clear Quest and Quality Center as the Defect management Reporting tools.

Responsible for Data Mapping testing by writing complex T-SQL Queries using Query Studio

Created BPMN, UML Diagrams including Use Cases Diagrams, Activity Diagrams, Sequence Diagrams, and Class Diagrams using Microsoft Visio 2007.

Involved in the creation and maintenance of the Workflow plans and artifacts for all the waves.

Involved as a SME in the designing of the Posting file and the Database used to verify the posting process.

Tested Business Components, Screens to improve the functionality as per the business requirements.

Maintained and kept track of stakeholders’ requests for enhancements and changes using Rational Clear Quest.

Developed Test Cases for Security Testing which involves testing the system from unauthorized use and unauthorized data access.

Worked closely with Developers to isolate, track, and troubleshoot defects and monitored defects until resolved

Involved in Configuration Testing.

Performed Usability testing manually.

Datacorp – Florida March 2011 to September 2013

SALES & MARKETING ANALYST:

Experience in diligent operations management with extensive expertise in Sales & account management

Developed the marketing strategy through design of an aggressive marketing plan.

Executed the marketing plan in alignment with business plan and market segmentation which involves customer targeting and tracking.

Involved in articulation of the offerings with the solution teams and sales and technology service lines. Proven leadership skills, able to make decisions and accept increasing levels of responsibility.

Highest number of appointments booked in calling prospective companies.

Analyzed & reported performances for sales of daily, monthly, quarterly & year-end numbers that included booking forecasts and performance against budget, goals & marketing segments.

Kept records of all conversation in our call center database in a comprehensible way.

Supported account executives with current and targeted accounts.

Exceptionally organized with analytical and problem-solving skills and a capacity to work effectively in all levels of the organization.

Responsible for sales operations cycle from identifying and creating opportunities, prospecting, activities and follow-ups.

Increased revenue with maintenance contract renewals for Cisco Smartnet, Hitachi, Riverbed, Juniper, Symantec, Evault, VMware, Brocade, Citrix, Barracuda etc.

Key contact for Vendor relations and partner incentive programs.

Familiar in order management including Purchase Orders, invoices, payables and receivables

Awards

Million dollar club award winner 3 times in a row with annual revenues of 15 million.

Best employee of the year award.

EDUCATION & CERTIFICATIONS

Associates in Software Engineering

Bachelor’s degree from Bangalore University

CompTIA A+

VMware VSP

Cisco SBMAM, SMBEN

TECHNICAL SKILLS & APPLICATIONS

Windows, Outlook, MS Word, Excel, PowerPoint, MS Access, MS Visio

Knowledge of ASP.net C++, Java, PL/SQL

Expertise in ConnectWise, QuoteWerks, Varstreet, MAS, Quickbooks, Macola, and Great Plains

Contact this candidate