Human Resources Management, Medical Records, Office Medical Assistant
Resume:
Hermanda Davis
Florissant, MO 63033
*************@*****.***
EXPERIENCE
September 2017 to Present C Group/Psychiatric Services, LLC
Chesterfield, Mo
Office Medical Manager Assistant
Maintain, create, and retrieve existing medical records by gathering appropriate folders and
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contents for each patient.
Scheduling and making appointments for current and new patients.
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Preparing the Physicians notes for documentation for each in office patient visit.
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Prepare the examining room daily for patient visits.
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Responsible for getting vitals, asking follow up questions in regards to the patient follow up
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visit.
Transcribe Physicians dictated notes after they have been completed, checking for accuracy
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and making corrections to ensure the dictated note its completed in its entirety.
Responsible for calling, escribing, & writing patients’ prescriptions per Physician request.
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Responsible for opening up the office every morning, preparing the daily sign in sheets,
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billing sheets, and scanning in all end of the day reports into the billing system.
Responsible for scheduling luncheons for pharmaceutical consultants.
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Responsible for scheduling and keeping the Physician updated on all scheduled and
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upcoming appointments.
Scan in all paper documents and hard copy prescriptions into patient’s electronic medical
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record chart.
I was responsible for making sure each patient signed in, verifying current insurance, and
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all demographics were up to date, and collecting copays at the time of office visit.
Responsible for handling medical records request from third parties going by office policy
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procedure.
I was in charge of monitoring all office and medical supplies.
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Responsible for filing, creating spreadsheets for easy documentations for the physician.
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Responsible for opening and closing of the office.
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Responsible for proofreading physicians dictated notes for any corrections needed to mark
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off as complete and ready for billing.
Maintain confidentiality at all times according to HIPPA.
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August 2014 to September 2017 Kindred Hospital St. Louis St. Anthony’s Saint
Louis, Mo
Health Information Management Director/Fluency Flex Educator
Maintain, creates and retrieves existing medical records by gathering appropriate record
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folders and contents; assigning and recording new record numbers; verifying existing
record numbers; inputting and recording locations into appropriate database.
Gathers patient information by collecting demographic data from a variety of sources;
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works closely with patient registration and Hospital physicians' offices; retrieving and
delivering pertinent information upon request.
Maintains master patient index by completing assigned portion of daily audit trail; corrects
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and communicates problems according to established procedures.
Initiates the medical record by creating and processing the patient care record folder.
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Maintains record availability by processing charts into the department; using chart mark off
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procedures; facilitating chart location activities.
Retrieves medical records by following chart out procedures; documenting reasons charts
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cannot be retrieved for statistical and follow up purposes.
Delivers charts to assigned areas of the hospital by following established routing
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procedures.
Keeps health care providers informed by communicating availability or unavailability of the
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record.
Maintains quality results by following hospital standards.
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Maintains continuity of work operations by documenting and communicating actions,
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irregularities, and continuing needs.
Maintains patient confidence by keeping patient records information confidential.
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Serves and protects the hospital community by adhering to professional standards, hospital
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policies and procedures, federal, state, and local requirements, and jcaho standards.
Enhances medical records and hospital reputation by accepting ownership for
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accomplishing new and different requests; exploring opportunities to add value to job
accomplishments.
December 2012 to August 2014 Kindred Hospital St. Louis St. Anthony’s Saint
Louis, Mo
Certified Patient Care Tech
Help patients by supporting personal hygiene and daily living needs; providing comfort, and vital
sign monitoring.
•Provides patients'personal hygiene by giving bedpans, urinals, baths, backrubs, shampoos, and
shaves; assisting with travel to and from the restroom; helping with showers and baths.
•Provide daily living assistance with serving and feeding meals, ambulating, turning, and
positioning patients; providing fresh water and nourishment when necessary.
•Provides adjunct care by administering enemas, douches, nonsterile dressings, surgical preps, ice
packs, heat treatments, sitz and therapeutic baths; applying restraints.
•Maintains patient stability by checking vital signs and weight; testing urine; recording intake and
output information.
•Provides patient comfort by utilizing resources and materials; transporting patients; answering
patients'call lights and requests; reporting observations of the patient to nursing supervisor.
•Documents actions by completing forms, reports, logs, and records.
July 2012 to December 2012 St. Sophia Health & Rehab Center
Florissant, MO
Certified Nursing Assistant
Help patients by supporting personal hygiene and daily living needs; providing comfort, and vital
sign monitoring.
•Provides patients'personal hygiene by giving bedpans, urinals, baths, backrubs, shampoos, and
shaves; assisting with travel to and from the restroom; helping with showers and baths.
•Provide daily living assistance with serving and feeding meals, ambulating, turning, and
positioning patients; providing fresh water and nourishment when necessary.
•Provides adjunct care by administering enemas, douches, nonsterile dressings, surgical preps, ice
packs, heat treatments, sitz and therapeutic baths; applying restraints.
•Maintains patient stability by checking vital signs and weight; testing urine; recording intake and
output information.
•Provides patient comfort by utilizing resources and materials; transporting patients; answering
patients'call lights and requests; reporting observations of the patient to nursing supervisor.
•Documents actions by completing forms, reports, logs, and records.
May 2010 to June 2012 St. Francis County Health Department
Forrest City, AR
Personal Care Aide
Assist elderly patients with activities in daily living consistent with medications, meals,
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shopping, and personal care needs.
May 1999 to May 2010
Crestpark Retirement Inn LLC Forrest City, AR
CNA, MA C, Medical Records
Supervised Certified Nursing Assistant staff
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Performed medical record keeping, maintain proper data for state regulations compliance.
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Ordered medicine for residents while overseeing medicine storage area according to state
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regulations.
EDUCATION
2014 2016
Ashford University
Bachelor of Arts (B.A), Human Resources Management and Services
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2002 2004 East Arkansas Community College
Forrest City, AR
• Registered Nurse (Not Completed) took all prerequisites that were needed for preadmission
for nursing school, placed on a waiting list, for possible entrance.
1998 Forrest City High School Forrest City,
AR
• High School Diploma
PROFESSIONAL ACHEIVEMENTS/ASSOCIATIONS
B.S. Degree in Human Resource Management and Services
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Certified Nursing Assistant
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Medication Aide Certified
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SKILLS
Knowledgeable in Healthcare Management
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Kronos/Time Keeper
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Proficient Computer and Typing Skills
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Proficient with Microsoft Programs (Microsoft Office, Excel, Word, Power Point)
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Filing and Record Keeping skills
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Assist management with interviewing and recruiting potential new hires.
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Skilled with Electronic Medical Record (EMR) keeping.
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Great Customer Service and Communication Skills
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Time Management and Multitasking Skills
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Knowledgeable of various Medical Terminology
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Vast knowledge of HIPPA Safety and Compliance
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Assist with Patient and employee safety training
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Assistance with Value Drive Transitions Committee Dashboards
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Knowledgeable with Monthly Utilization Reporting Surveys (MUR)
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Fluency Flex Educator involving training & Consulting Physicians and Allied Health
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Professionals on Computer Programs such as Protouch, Meditech and Epic Systems.
Monthly Joint Commission Medical Record Reporting Statistics along with
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Quality Benchmark Reporting
Scanning hard copy documents into Electronic Medical Records
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REFERENCES AVAILABLE UPON REQUEST
Contact this candidate