Customer Service Technician

Brian Reed

**** ****** * ********, ** ***** Home 929-***-**** Email: *************@*****.***

PROFILE SUMMARY

Motivated, hard working, and self-driven professional with experience in maintenance and customer service. Talent for quickly mastering new skills. Flexible and versatile-able to demonstrate professionalism. Thrive in a self assertive environment. Good communication skills with the ability to work in a physically demanding environment as a team player.

EXPERIENCE

Maintenance Worker

Painted, replaced, repaired, and cleaned all violations, floors, and other areas

Repaired, assisted, and provided additional support for emergency response.

Maintained inside and outside designated areas such areas as walkways, sidewalks, driveways etc.

Apartment Technician

Inspected and prepared apartments for occupancy and vacancy.

Worked closely with all parties to ensure timely occupancy.

Promoted good public relations with residents, co-workers, and company staff.

Interacted with site managers, leasing personnel, and other maintenance staff.

Customer Service Technician

Assist clientele with repairs, following up post repairs, and facilitated other clientele by providing verbal and written directions.

Providing information via telephone and face to face contacts

Interacted directly with upper and lower management.

EMPLOYMENT HISTORY

Department of Parks Brooklyn, NY

JTP/Maintenance 4/2016 – 10/2016

Brooklyn Diner. New York, NY

Kitchen Helper 10/2015 –12/2015

JNI Hoover, AL

Apartment Technician 12/2014 – 8/2015

CLK Hoover, AL

Apartment Technician 2/2013 – 11/2014

KevCor Moving Hoover, AL

Mover 04/2011– 02/2015

Econo Lodge Hoover, AL

Porter/Security 03/2008 – 02/2011

Nichol’s Towing Hoover, AL

Driver’s Assistant 10/2006– 12/2007

Bruno’s Supermarket Hoover, AL

Meat/Deli Helper 03/2006 – 9/2006

EDUCATION

Prospect Heights High School Brooklyn, NY

High School Diploma 6/1993

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