Michelle Klemenz
OBJECTIVE
To utilize previous experience to perform at the highest level, also to gain experience and knowledge to further my skills in billing and coding, and office duties for the benefit of the Company and my own.
EDUCATION
2006-2008Branford Hall Career Institute Branford, CT
Health Claims Specialists
1996-1997 Quinnipiac University Hamden, CT
Computer Science
EXPERIENCE
2016-Present ENT Specialists of CT Hamden, CT
Front End
Check patients in, verify insurance, take copayment
Check patients out, set up follow-up appointments, Hearing Aid appointments, TNE and Audio appointments
Pull and set up charts for the next few days
Answer busy call volume
2009-2016 Dr. John F. Schmidt, MD New Haven, CT
Office Administrator
Schedule patients, check patients in, take patient payments, copayments
Answer multiple phone lines, return calls, appointment reminders daily
Verify billing codes, Bill insurance Companies, Claim follow-up and collections
Check mail, AR, AP, daily deposits
Verify insurance, and get authorizations when needed
Schedule surgeries with the Hospital, make sure pre-op paperwork is complete, post-op follow ups
Make all specimens go to Pathology in a timely manner
Clean and sterilize instruments and run autoclave machine
Keep up with the latest Cosmetic fillers on the market
2008-2009 Cardiothoracic and Vascular Group New Haven, CT
Medical Billing and Coding
Post EOB payments, verify billing codes used, patient payments, and copayments
Run a daily audit, print monthly AR reports, and make bank deposits
Answer multi-line phone, customer service
Release medical records with required information
Verify payment status with the different Insurance Companies
Pull charts for daily appointments, heavy filing, alphabetize and interfile
2000-2008 Yankee Harvest LLC Hamden, CT
Manager
Process online orders timely
Process Credit card payments, do inventory every month
Answer multi-line phones and customer service
Shipping and receiving orders
1988-1997 Anthem Blue Cross Blue Shield of CT North Haven, CT
Secretary
Processed Insurance bids for the Actuarial Department
QUALIFICATIONS
Medical Terminology & Anatomy (I-IV)
Medical coding (CPT, ICD-9 AND 10, HCPCS)
Office Administration and Office Manager
Microsoft Word, Medware, Speedy Claims, IDX, Caretracker and EMA
Insurance
Seminars for Cosmetic Fillers and latest and up to date information
Possesses strong organizational skills
ability to handle multiple tasks simultaneously and ensure that all aspects of procedures are carried out
efficiently and professionally to produce a successful outcome.
Dependable, reliable and motivated to achieve individual and organizational goals
Telephone: 203-***-**** * EMAIL *********@****.***
113 Shawmut Ave North Haven, CT 06473