Customer Service Office Assistant

PROFESSIONAL SUMMARY

SKILLS

WORK HISTORY

BERENICE RAMIREZ

**** ***** ****** ******, ********, CA 95206

Cell: 209-***-**** - ***********@*****.***

A positive, ambitious, loyal, but very hard dedicated worker who is willing to take any opportunity to grow professionally.

Truly believe in continued education that I can bring my future knowledge to your organization.

Enjoys to learn new skills and brings motivation along with a confident and energetic attitude.

Excellent communication skills

Customer service-oriented

Flexible

Positive

Fast learner

Responsible

Good listener

Fluent both English and Spanish

Excellent attendance and reliability

Ability to multi-task in a fast paced

environment

Ability to adapt to change

Ability to embrace new information

Open to working weekends

12/2016 to 12/2016 Product Demonstrator

Costco Wholesale – Manteca, CA

Described product to customers and accurately explained details and care of merchandise.

Participated in physical inventory counts every [time period] . Dedicated to continuously improving sales abilities and product knowledge. Created and maintained an organized database to develop promotional sales. Routinely answered customer questions regarding merchandise and pricing. Demonstrate merchandise or product creating public interest in buying or using product. 02/2016 to 08/2016 Office Assistant

San Joaquin County Human Services Agency – Stockton, CA Opened and properly distributed incoming mail.

Helped distribute employee notices and mail around the office. Answered and quickly redirected up to [Number] calls per [Time period] . EDUCATION

Document preparation.

File management

Record keeping and data entry

Copy, faxing, and filing

Route calls to the appropriate individuals

other responsibilities as assigned

2019 GED:

Stockton Adult School - Stockton, CA

Continuing education

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