Accounting/Office Administration
Resume:
MICKIE L. LAMBERT
**** ******* ***** ****, ******** Beach, VA 23456
***************@*****.***
SUMMARY OF QUALIFICATIONS
Detail-focused, ethical and problem solving individual. Highlighted as a quick study with an ability to easily grasp and put into application new ideas, concepts, methods and technologies. Proven success through fostering positive relationships with customers and colleagues at all organizational levels, resolving employer challenges through innovation, process improvements and promoting positive collaboration and teamwork.
KEY SKILLS
Procurement & Sales Office Management Accounting
Inventory Management Customer Service QuickBooks
Purchasing Policies & Procedures Accounts Payable
Shipping & Receiving Teambuilding Accounts Receivable
Delivery Logistics Supervision Payroll
Vendor Relations Proficient in MS Office Sales & Use Tax
Expense Reduction
EXPERIENCE & EMPLOYMENT HIGHLIGHTS
Accounting & Human Resource Administrator
SERVPRO of Chesapeake, Chesapeake, VA May 2017 to February 2018
Maintain accurate records in QuickBooks for 3 franchises and an affiliated company
Administers weekly payroll for 25+ employees
Complete accounts payable/accounts receivable activities
Maintain tax, insurance and compliance requirements
Maintain vendors, resources and subcontractors
Provide HR administrative support
Complete and document HR compliance
Account Manager/Licensed Sales Agent
Allstate Insurance, Virginia Beach, VA October 2014 to May 2017
Demonstrates exceptional sales ability and strong interpersonal skills with persuasive, positive and confident approach to write new business and retain current
Inbound/Outbound sales and customer service
Resolve customer concerns and show value in Allstate products
Prospect and generate new business through leads, networking, referrals and retention while seeking cross sell opportunities
Reviewed customer policies upon renewal for discounts and coverage check-up
Obtain information from applicants to accurately provide quotes for each risk presented using guidelines for each line of business
Appointed to negotiate and write business with 4 Brokerage Companies
Bookkeeper/Office Assistant
PH India Gift Shop, Inc. Virginia Beach, VA April 2010 to September 2014
Complete accounts payable/accounts receivable activities for 5 retail stores and a hotel
Processed biweekly payroll for up to 100 employees
Manage and track inventory fluctuations and usage for the retail stores and hotel
Provide human resource administrative support
Office-Sales Manager/Bookkeeper
R&M Supply Company, Virginia Beach, VA January 2007 to September 2014
Responsible for day-to-day processes including but not limited to; order entry/invoicing customer accounts, customer call list, delivery schedule, new account applications/set-up, customer inquiries
Complete accounts payable/accounts receivable activities
Support and maintain vendor relationships
Create and maintain price comparison spreadsheets by vendor/competitor to ensure increase in revenue
Established an inventory control process which helped streamline inventory for financial reporting
Prepared documentation for Sales Tax Audit resulting in no findings or violations
Implemented a tracking system “Tickler File” which monitored customers purchasing habits to capitalize on future selling opportunities and inventory control
Expansion of product availability to larger purchasing customer base resulting in 20% increased revenue
Received quarterly bonus for exceeding $450k in sales per quarter
EDUCATION & CERTIFICATES
Strayer University – Bachelor of Business Administration 2015 - current
Notary Public
Property and Casualty Insurance License
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