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Mental Health State University

Virginia Beach, Virginia, United States
April 30, 2018

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Edinburgh Williams, IV, MSW

**** ******** ** ******** *****, VA 23452

Phone 757-***-****



****-**** ******’s of Social Work, Virginia Commonwealth University, Richmond, VA 1998-2006 Bachelor’s of Social Work, Norfolk State University, Norfolk, VA 1996-1998 Advanced Diploma, Woodrow Wilson High School, Portsmouth, VA WORK EXPERIENCE

January 2017- present QMHP, Phelps Menthal Health Skillbuilding Duties: T he Qualified Mental Health Professional position is responsible for providing crisis treatment, individual and family counseling and interventions; life, parenting, and communication skills; case management activities and coordination with other services; and emergency response to adult in at risk situations. The Qualified Mental Health Professional is supervised by, and reports to the Lead Mental Health Professional

March 2014-Serptember 2016 C ashier, Dollar Tree

D uties: 1) Receive payment by cash, check, credit cards, vouchers, or automatic debits.2) Issue receipts, refunds, credits, or change due to customers. 3) Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change. 4) Greet customers entering establishments. 5) Maintain clean and orderly checkout areas. 6) Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.

October 2008-October 2009 Academic Advisor, Norfolk State University Duties: Advise students individually and in groups about the development of educational plan options and the resources available. Work closely with other academic advisors and counselors in order to provide timely information on course/degree options and University policies. Make appropriate referrals. Required participation in professional conferences and individual professional development. Train students or staff who are involved in academic advising. Interact with and perform various outreach functions with groups, such as students, faculty, staff, the administration, community members and parents. Explore new models for effective delivery of academic advising or develops new programs for assessment. Coordinate activities among advisers and with other units. Revise and evaluate Male Mentoring Program model for campus wide implementation. Perform related duties as required. Teach University Life course and work with Summer Bridge program for effective and meaningful evening activities. May 2008-August 2008 Residential Hall Coordinator, Ohio Wesleyan University Duties: Assist in directing a comprehensive residence life program housing up to 70 high school aged students in the Upward Bound Summer Program on a daily basis. Oversee a comprehensive series of hall programming for residential students. Assist with planning and implementation of orientation. Assist in the development of forms and processes as needed. Assist in creating information brochures or flyers. Assist in the planning of educational programming.

May 2007-May 2008 Social Worker I, Hanover Department of Social Services Duties: Working primarily with clients with multiple diagnoses such as MH, ID, or ADHD, applied social work theories such as psychoanalytic theory, cognitive behavior theory, and solution focused theory, and relational theory as the related to the needs of the clients served. Utilized therapeutic techniques for independent living clients with separation and loss issues, attachment disorder, and traumatic experiences such as abuse and neglect cases. Applied crisis intervention methods and counseling techniques when needed to achieve goals of self sufficiency such as living independently, post secondary education or military enlistment. Utilized strong clinical skills in assessment, treatment planning and intervention with complex families and their situations to identify and address permanency Edinburgh Williams, IV, MSW

issues such as child safety and reunification. Testified in court, prepared court records, and provided assistance to clients in relation to established Plan for Living Independently (ILP). Utilized knowledge of relevant community and public resources. Organized and prioritized work to communicate effectively, both orally and in writing. Gained familiarity with child welfare laws/adult services rules and regulations. Applied the ability to plan and manage multiple competing responsibilities, including crisis situations, service delivery, and record keeping duties in order to ensure that tasks are accomplished and deadlines met. Feb 2005-Dec2008 Shift Manager, McDonald’s

Duties: Supervised 10 or more employees on areas of production of customer service. Learned the basics of restaurant operations through McDonald University’s on-site training component in the areas of floor management and target setting. Communicated orally and in writing goals and targets with crew members and motivate daily to meet or exceed those targets. Attained and maintained customer satisfaction by ensuring the highest level of quality service delivery utilizing customer satisfaction training. Supervised and communicate with bilingual employees in Spanish to ensure basic store operations continued, Developed supervision skills, human relations, interpersonal communication and follow up skills. Established an Individual Development Plan to focus on personal career development objectives. Ensure that a respectful workplace exists in the restaurant. Recommend candidatures for hire and termination through evaluations performed biannually. Plan and developed a work schedule within budgetary restraints for each shift.

Aug 2005- May 2006 Internship, Chesapeake Department of Social Services, Child Protective Services Norfolk State University Ethelyn R. Strong School of Social Work Duties: Applied knowledge of IV-E regulations, social work theories, standards and practices including knowledge of intervention and treatment techniques sufficient to enhance the client’s level of functioning. Demonstrated knowledge of human behavior, child development, and family dynamics in conducting initial interviews and monthly contact visits. Utilized Structured Decision Making (SDM) and risk assessment tools to assess client safety in cases of abuse or neglect. Wrote social histories for court, participated in treatment teams and completed details in OASiS system. Supported and assisted clients, individually and in groups, buy utilizing available resources to meet their personal, social, health, and economic needs to help them develop their own capabilities. Communicated purposefully and effectively as a team player with clients, co-workers and other professionals through staffing, one on one interviews, and monthly contact visits. Assessed an individual or family’s strengths and needs. Assisted with realistic goal setting and monitoring of clients progress toward those goals. Planned and managed, with supervision own work activities within set agency timeline to ensure all deadlines were adhered to. Summer 2003 Tutor/Mentor, Ohio Wesleyan University Summer 2004

Duties: Supervised the safety and well being of a group of 7-9 students; Enforced all Summer Program policies, regulations, and guidelines, under the supervision and authority of the Residential Hall Coordinator (RHC). Resided on-site with residents and was responsible for effective dormitory operations, implementing and interpretation of staff policies and for a harmonious residential experience shared by all in the assigned areas. Operating Systems: Windows Vista, Windows XP, Windows ME, Windows 98, Windows 95, and MS- DOS. Software: Microsoft Office Suite 2000-2007, Corel Word Perfect, Microsoft Money 2003, and Microsoft 97, OASIS, Spider

References upon Request

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