Bruno Vannuccini Fernandes – Brazilian/Italian National
Phone: +55-19-981**-**** e-mail: ***********@*****.*** Professional Qualifications:
• PMO Management: 3 years leading the PMO activities and team members on a project management as well as governance (processes, tools, best practices) initiatives. Acting as a portfolio manager for LATAM projects and clients;
• Project Management: 10+ years’ experience in large/BAU Financial Services and IT industries projects. Focusing on system integrations, data migration and conversions, application development and core banking system upgrades/launches;
• Team Leadership: 3 years leadership experience on mentoring and coaching project managers within projects as well as individual development, training and career development;
• Business Development: 3 years supporting the business development team in sales meetings, creating proposals, building clients/prospects relationship and acting as a client advocate on a post sales account and project management environment;
• Client Management: 10+ years’ international experience within project and account management as well as BAU operations environments;
• International Experience: International project management, client relationship and post sales account management experience in Canada, USA, Brazil, Jamaica, Cyprus, Costa Rica and Ireland;
• Languages: English: Fluent; Portuguese: Native; Spanish: Professional Proficiency
• Certifications: PMP, CSM, ITIL V2 and V3
• Product Knowledge: Experienced in payments/credit card systems such as FALCON, PROBE, TS2 and TSPRIME as well as on business processes and banking products (e.g. payment applications, core banking systems, scheme and PSO/ATM processes). Experience using GoogleApps, ServiceNow, Remedy, Office Suite, MS Project, SharePoint, JIRA and SQL.
Recent Professional Experience:
10/2016 – current – Expoente Insurance
• Program Manager: Managing an improvement plan program for the sales, marketing, operations and financial areas for this mid-size insurance company. Program objectives are to support and organize company's improvement plan, leading to a refreshed, modern and smart strategy planning as well as the upcoming operations model.
07/2009 – 10/2016 – TSYS International
• PMO Manager & Business Expansion: Overseeing LATAM`s portfolio life cycle for complex, large-scale and strategic IT/Business projects and programs in the Financial Services and IT industries; Managing and supporting the overall PMO governance as well as providing leadership, mentoring and coaching to project managers;
• Business Expansion: 3 years supporting the business expansion team in sales meetings, creating proposals, building clients/prospects relationship and acting as a client advocate on a post sales account and project management environment;
• Implementation Program Manager: Successfully implementation of circa 7 large international migration/product launch projects for banks (KBC Ireland, NCBJ Jamaica, Scotia Bank Costa Rica) and retailers (Carrefour Brazil), lasting from 18 to 24 months with budget varying from 1 to 3 Million USD and incremental revenue varying from 3 to 5 Million USD. As a Project Management SME, performed all project management related tasks such as time, quality, risks, people, scope management as well as a key leadership role both internally and with third parties (leading global project teams) plus a massive client management role (as the business PM) to ensure all pieces of the project were together for a successful delivery. 11/2006 – 06/2009 – IBM Global Services
• Project Management activities for USA output services site changes (printers, faxes and copiers), refresh and acquisitions. Responsible for solution approvals, system updates, site communication and plan/coordinate device deployment; People coordination and assets verification. Education:
• MBA in IT Business Management – FGV – Complete in 2015;
• History Bachelor Degree – PUCC – Complete in 2008.