Manager Professional Experience

RALPHA PARKER

**** **** **. ***. ** ● Tacoma, WA 98444 ● 253-***-**** ● ********@*****.***

EDUCATION

B.A. Human Services, Evergreen College – December- 2017

A.A. Human Services, Tacoma Community College – August 2015

SUMMARY OF QUALIFICATIONS

Conduct initial client interviews, client assessments, and develop solutions for clients

Provide counseling, support, and follow-up evaluations to diverse populations

Ability to efficiently manage projects and adapt to changing environments

Effective organizational and communication skills as they relate to group facilitation and conflict resolution

PROFESSIONAL EXPERIENCE

COPES, Tacoma, WA

DSHS Provider – January 2000 – Present

Responsible for managing the client intake process and documentation services

Maintain personal and confidential client information

Prepare needed materials and supplies for clients

Monitor medication intake of clients and provide outreach services to families

Provide transportation and medical assistance to clients

TACID, Tacoma, WA

Volunteer Coordinator – June 2015 – Present

Maintain personal and confidential patient information on internal database system

Facilitate and ensured communication between clients and service providers

Responsible for managing the client intake process and documentation services

Train new staff members on policies and procedures

Assist team members with administrative functions within the department

Multicultural Family Center/Community & Family Services, Tacoma, WA

Case Manager (Internship) May 2014 - May 2015

Manage all aspects of case planning and evaluations

Responsible for client record management and case records audits

Conduct assessments to determine client needs and community health needs

Coordinate and managed multiple administrative projects

Provide feedback/assessments to administrators and teams

References Available Upon Request

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