Human Resources Employee Relations

JESSICA L. PIGLIA

*** ****** ***** *** *******, LA 70124

504-***-**** *******.******@*****.***

EXPERIENCE

Marquette Transportation Company, LLC March 2017 to Present

Human Resources Specialist

Human Resources Specialist for one of the largest maritime transportation companies in the southern U.S. Responsible for identifying, attracting and hiring top talent candidates across multiple locations and functions for both shore-based and vessel-based in accordance with business needs. Champion retention rates by conducting monthly turnover analysis and working with executive leadership to identify areas of opportunity. Pool talent and conduct both phone screen and face-to-face interview (up 25 people per day depending on business needs). Establish recruiting requirements by staying abreast of USCG requirement, organization plans, objectives, culture, and mission. Hold position of key contact throughout the entire hiring process (phone screen to new hire orientation). Conduct new hire orientation (new hire paperwork, company policies, ethics, benefits, etc.). Carry out daily HR generalist functions such as corporate social responsibility, progressive discipline, management coaching, terminations, pay rate changes/negotiations and employee relations.

Republic National Distributing Company, LLC October 2015-March 2017

Human Resources Administrator

Field HR contact for the second largest Wine and Spirits Distributor in the U.S. Support the Human Resources functions for an employee group of 800 in Louisiana and Oklahoma markets. Responsible for HRIS system maintenance, employee relations, college recruiting, talent acquisition, all new hire processes and facilitation of orientation, execution of HR metrics, planning and execution of special projects and events, and being a champion of a socially and ethically responsible culture. Board Member of RNDC Safety Committee.

River Consulting, LLC

Administrative Assistant, March 2015-October 2015

Intercepted all incoming calls and directed them accordingly. Prepared and mailed all US/UPS/Fed Ex packages. Sorted and distributed incoming mail. Responsible for ordering all office supplies and filing documents and materials in appropriate filing areas. Responsible for tracking RFI’s, submittals, and documents on various projects. Organized and coordinated the execution of various project and staff meetings. Assisted with bookkeeping/accounting functions. Assisted with special projects and assume responsibility for administration of projects as required.

Infinity Engineering Consultants, LLC

Administrator, April 2013-March 2015

Answered incoming phone calls and questions regarding current projects. Prepared mail orders and documents to be sent out to clients and consultants. Created transmittal documents for outgoing plans and specs. Kept order of billing and time entries. Assisted engineers in preparing/editing specifications. Assisted marketing manager with preparation of submittals, company profiles, and RFQ’s.

EDUCATION

Pennsylvania State University – World Campus

Masters of Liberal Arts in Human Resources and Employee Relations, May 2017

Our Lady of Holy Cross College

Psychology, December 2012

Mount Carmel Academy

May 2008

CERTIFICATIONS/LICENSES

PHR, December 2017

ASSOCIATIONS

Active member of NolaSHRM- hospitality committee member

REFERENCES

Upon Request

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