Customer Service Administrative Assistant
Resume:
Stephanie Fritz
**** ******** ****** ******* ** *2803
*********@*****.***
Summary
More than 6 years’ experience as an Administrative Assistant in diverse business settings providing strong organizational, time management, and multitasking skills. Expert in Customer Service, Management, Training, Microsoft Excel, Word, Outlook, QuickBooks, DOPS, Bolt and Clover POS Systems.
Experience
SNI/RP Funding 2017-Current
Scheduling Coordinator/Funding Assistant
Coordinated all aspects of the closing schedule with processors, Title Company, supervisors and customers.
Retrieved appropriate documentation ensuring the closing and funding department can proceed as scheduled.
Compiled, sorted and verified the accuracy of data before submitting while maintaining confidentiality.
Strada Electric & Security 2016-2017
Scheduling Coordinator/Administrative Assistant
Conducted new programs for Training and Security, resulting in permanent productivity and profit increases
Collaborated with supervisors, managers, technicians, clients & builders creating a more efficient team
Accurately and promptly coordinated scheduling for statewide calendar, warranty and service claims
Pookies Pet Nutrition 2011-2016
Administrative Assistant
Oversee accounts receivable, website sales, ordering, pricing, inventory, customer and vendor relations
Assist with administrative/secretarial support for various divisions such as resolving problems & inquiries
Schedule and coordinate meetings, interviews, appointments, and events
Implemented an efficient filing and ordering system
Generated the highest volume of new accounts and sales
Skills
Proficient in MS Word, Excel and Outlook, as well as QuickBooks, Bolt, DOPS and Clover POS system
Over 10 years’ experience in management and 16 years’ experience in sales and customer service
Strong presentation and negotiation skills, detailed oriented with excellent organizational skills
Comfortable multi-tasking in a fast paced work environment
Self-motivated to achieve goals and increase productivity and sales
Education
University of Central Florida 2005
Over 100 credited hours towards Psychology major and minor in Sociology
Santaluces High School 2000
Graduated with honors and enrolled in Advanced Placement Courses
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