Quality Assurance Test Cases
Resume:
Richard W. Casavant
South Windsor, CT. 06074
(H) 860-***-****
(C) 860-***-****
EXPERIENCE SUMMARY
Over 25 years of Business Analysis and Quality Assurance, in the Insurance Industry in various lines of insurance including: Personal Lines, Commercial Lines and Life/Annuity. Experience in both Agile & Waterfall Methodologies, SQL, UAT & UML experience, excellent business analysis, communication, organizational, and writing skills with the ability to multi-task. Proven accomplishments as a QA Tester, Business Analyst, and Mentor.
QA Technical Skills:
ALM/Quality Center, VSTS, WEB/UI Testing, Manual Testing, Analytical Skills, Documentation, Brainstorming, Storyboarding, Agile & Waterfall Project Planning, Mainframe TSO, Microsoft Suite, Project Life Cycle, Quality Assurance Processes including Test Strategy, Test Planning, Test Creation/Execution, Use Cases,
QA Artifacts Expertise:
Business Requirements Document, Best Practices, Defect Logs, Functional Specifications, Lessons Learned, Meeting Agendas, Meeting Minutes, Post Implementation Reviews, Quality Reviews, Requirements Strategy, Risk Assessment, Testing Strategy.
EXPERIENCE
AMTRUST UNDERWRITERS, Southington, CT 12/14 – Present
Business Analyst
Contributed to high-reliability testing of new product releases as a result of
thorough testing methods that helped AmTrust maintain industry leading ranking
of customer-satisfaction rating.
Excelled in finding, documenting and reporting bugs, errors and other issues
within proprietary software applications developed for the AmTrust user base.
Consistently recognized for excellent problem-solving and analytical skills
by programmers, project managers and my current supervisor.
ESPN, Bristol, CT 6/14 – 10/14
QA Analyst
Participate and coordinate testing aspects of large projects using client server technologies.
Develops automated QTP (Quick Test Pro) scripts to automate testing across the project where applicable and incorporate into HP ALM (Quality Center).
Effectively communicates defects to developer(s) responsible for the system being tested.
Supports the testing, implementation, and technical support of assigned components for software or engineering projects.
Assists in developing detailed test plans and test strategies.
Skill Set Summary: Waterfall Methodology, Manual & Automated Testing Skill, JIRA Defect Tracking, Experience using QTP, XML Data Feeds, SQL and Oracle Databases, Project Life Cycle Experience, Effective Communications, Quality Assurance Processes including Test Strategy and Test Plans,
MIDDLEOAK INSURANCE COMPANY, Middletown, CT 06/13 – 06/14
Sr. QA Analyst
Tested & Implemented Web/UI for a new Front End system called “QUIC”.
Analyze & assist in testing the integration to production piece of a new policy administration system called Guidewire.
Responsible for creating and inputting new business test cases for commercial lines into the Guidewire application.
Create, track and log defects until resolution into the Silk tracking system application.
Skill Set Summary: Agile Methodology, Analytical Skills, Project Life Cycle, Release Management, Silk Defect Application, Effective Communications, Quality Assurance Processes including Test Strategy & Planning.
TRAVELERS INSURANCE COMPANY, Hartford, CT 11/05 – 06/13
Sr. QA Consultant
Provide expert operational and business test support for computer systems used internally and externally.
Responsible for the development and implementation of the system test plan(s) adhering to established procedures.
Manage the effective use of resources to implement assigned projects
Understands the escalation process for approval of the test plan/calendar and for communicating testing discrepancies.
Provide BA support on multiple projects in Personal Insurance for Compliance related initiatives
Skill Set Summary: Waterfall and Agile Methodologies, Analytical Skills, Data Mapping, Documentation, Facilitation/Elicitation (Document Analysis, Brainstorming, Mainframe TSO, Mercury Quality Center, Microsoft Suite, Project Life Cycle, Quality Assurance Processes including Test Creation/Execution, Use Cases, Business Requirements Document, Best Practices, Defect Tracking, Functional Specifications, Post Implementation Reviews, Risk Assessment, Testing Strategy, Unit/Functional/User Test Cases,
HANOVER INSURANCE COMPANY, Worcester, MA 10/03 – 11/05
Business Analyst – QA Tester
Assist in the testing and verification of various export and bridge integration capabilities between insurance agent comparative software and a web based policy issuance and administrative system for Personal Lines auto/homeowners policies
Testing responsibilities included inputting of test case data into appropriate desktop rater software, export and validation of test case data against the previously defined expected results.
Job included actively working with the other Business Analysts in reporting of issues experienced, either while inputting data or during export to the POS system or during the validation of the data policy exported
Experienced in multiple lines of business (Commercial Lines, Personal Lines, Individual Life & Annuities, Group Benefit Division and Corporate)
Assumed team lead roles for a group of business analysts (contributing/monitoring project plan, prioritization of work, work breakdown structure, mentoring staff)
Skill Set Summary: Analytical Skills, Data Mapping, Data Rules, Documentation, Facilitation/Elicitation (Document Analysis, Focus Groups, Brainstorming, Storyboarding, Mainframe TSO, Mercury Quality Center, Microsoft Suite, Project Life Cycle, Quality Assurance Processes including Test Strategy, Test Planning, Test Creation/Execution, Use Cases, Business Requirements Strategy, Business Requirements Document, Best Practices, Change Control, Defect Logs, Functional Specifications, Lessons Learned, Meeting Agendas, Meeting Minutes, Post Implementation Reviews, Requirements Strategy, Risk Assessment, Testing Strategy, Unit/Functional/User Test Cases,
EDUCATION AND PROFESSIONAL DEVELOPMENT
MANCHESTER COMMUNITY COLLEGE, Manchester, CT.
Associates Degree – Data Processing
CERTIFICATIONS - CERTIFIED SOFTWARE TESTER EXAM – LEVEL 1
Passed CST Exam – Level One (4/13)
Contact this candidate