Customer Care Manager
Resume:
CURRICULUM VITAE
STEPHEN WILSON MWANGALE
Contact Information
Email Address: ************@*****.***
Mobile Phone: +254*********
Target Job
Target Job Title: Supervisory and Leadership
Career Objective: To be a successful team leader
Target Industry: Administration/Management/Hotel
Employment type: Employee
Employment Status: Full time
Career Level: Management
Notice Period: Available
Personal Information
Birth Date: 4th May 1977
Gender: Male
Nationality: Kenyan
Marital Status: Married
Driving license issued from: Kenyan
Profile Professional, open minded with excellent organizational and team working skills and conversant with most computer operations. An Ideal candidate for positions requiring self-drive, initiative, responsibility and challenges.
Work
MINISTRY OF FOREIGN AFFAIRES – NOV, 2002 - JULY,2006
-Logistics, IT and Immigration Liaison Officer
MESO ENTERPRISE (NATIONAL OIL)- MANAGER – MARCH,2008 TO May,2012.
-Fuel Purchase
-Accounts Management
-Employees Payroll management
-Customer Care
AHA GROUP OF COMPANIES LTD. – MANAGER OCTOBER,2012 TO APRIL,2013
CORNER AFFAIR BISTRO (Restaurant)
- Purchasing and Supplies
- Customer Care
- Employees Payroll management
- Budgeting
FAST SECURITY LTD
-Employees Payroll Management
-Employee Registration
TAMANI MARINA HOTEL AND HOTEL APARTMENTS
Front Office – Team Concierge 15th March 2014 to 3rd March 2017
-Fire Marshal
- Store Supervisor
Achievements
-Employee of the Year January 2015
-Associate Of the Year 2016
-Part of the group that led to Awarding of Dubai Quality Award 2016
Education
INSTITUTE OF ADVANCE TECHNOLOGY
Location: Nairobi, Kenya
Certificate /Diploma
-Computer Programming
-Networking
-International Computer Driving License
Completion Date: November 2002
National Oil Corporation Of Kenya(2011)
-Emergency and Response
-Customer Care
-Management
Fire and Response Training – Dubai Police Academy
High School or equivalent
- Nairobi School
1997 – K.C.S.E ( C )
Primary – Makini Schools – Lugulu Boarding
1993- K.C.P.E 548 Marks
Hobbies and Interest
-Reading, Playing soccer and rugby
-Community activity participation
Reference
1.Moses Zakayo Madaraka
Chief Engineer
The Tribe Hotel, Village Market
PHONE NUMBER: +254*********
********@*****.***
2.MR. Anil Nair
Director of Rooms Division
TAMANI MARINA HOTEL, Dubai UAE
CELL: +971*********
****.****@************.**
Contact this candidate