Gary L. Haas
Pine Brook, NJ **058
****.*.******@*****.***
Summary of Qualifications
• 19+ Years of experience in Project Management, Digital Merchandising, & Supply Chain Management
• Experienced in managing transformative multi-year merchandising and supply chain projects
• Highly adept at leading multiple projects and managing conflicting project priorities
• Skilled in driving organizational change and business readiness
• Proven ability to develop strong cross functional relationships
• Excellent communication and motivation skills
• Strong leadership and influencing skills
• In-depth problem solving and analytical skills
Professional Experience
Executive Director Digital Merchandising – Toys “R” Us Inc. – 8/2015 - Present
• Lead the formulation and implementation of the business strategy for the eCommerce sales channel for Toys R Us.
• Developed and executed weekly, monthly, and seasonal marketing campaigns that were supported with customized web experiences, personalized emails, digital marketing campaigns, and affiliate support.
• Built strong partnerships with cross-functional groups including Merchandising, Marketing, and Web Operations to ensure that all consumer touch points and messaging were consistent with Digital vision.
• Directed and manage a high performing digital merchandising team of 10 managers that supported over
$1 billion in revenue and over 80 thousand items.
• Worked with the digital product team to test and optimize new online experiences delivering improvements in site conversion rates of over 30 basis points and increased digital engagement.
• Translated the in-store category and overall e-Commerce strategy and incorporated it into the online customer experience ensuring a consistent omni-channel experience.
• Oversight and strategic direction for master data management platform to ensuring efficient, complete, and accurate set up of item master data. This resulted in a reduction of customer service content related calls by over 75% and fulfillment center receiving issues by over 90%. Executive Director Vendor Operations and Project Management – Toys “R” Us Inc. – 11/2013 - 8/2015
• Managed all programs related to vendor setup, vendor support, and vendor performance o Facilitated the setup and training of all new merchandise vendors. o Developed, implemented, and administered all supply chain performance programs. o Partnered with strategic vendors to identify and implement supply chain improvements delivering savings of over $1MM annually.
• Oversight and strategic direction for master data management o Partnered with key product stake holders to define quality standards and drive efficient methods for creating and maintaining item information.
o Lead a project to outsource the item set up and content enrichment to a 3rd party resulting in an annual savings of $4MM and a 500-basis point improvement in set up accuracy.
• Program Management
o Lead a team of project managers focused on implementing supply chain and merchandising projects that included joint business planning, promotional pricing optimization, and promotions set up process improvements.
o Evaluated best practices and supply chain solutions and make recommendations to senior leadership for implementation.
o Drove change management initiatives to ensure acceptance of new processes and technology into the organizational culture.
Director Supply Chain Project Management – Toys “R” Us Inc. – 4/2011 - 11/2013
• Business lead and project manager for a $17.5MM, 3+ year Oracle Retail Merchandising system and apparel transformation project that was delivered on time and on budget. The project delivered a 50% increase in online sales and increased store in-stocks for replenishment items from 82% to 96%.
• Implemented an effective change management program that ensured proper training and the acceptance of the new processes and technology into the organizational culture.
• Lead supply chain initiatives that focused on category management, integrated business and capacity planning to improved profitability and supply chain efficiency. Director Demand Forecasting – Toys “R” Us Inc. – 5/2010 - 4/2011
• Responsible for overall direction and leadership of the demand forecasting team.
• Oversaw the generation of over 16MM item/location/week demand forecasts using Oracle Retail Demand Forecasting.
• Developed and implemented a formal cross functional consensus process to align supply chain operations to meet sales demand and support business initiatives. Manager Sales and Operations Planning – Toys “R” Us Inc. – 4/2008 - 5/2010
• Overall management of Allocations and Replenishment using Teradata Demand Chain Management application.
• Development of strategic flow policies to maintain and achieve business objectives.
• Developed and maintained operational & capacity plans for Logistics and Store Operations.
• Ensured alignment of product flow and operational capacity throughout the supply chain. Manager Domestic Inbound Operations – Toys “R” Us Inc. – 6/2006 - 4/2008
• Operational delivery of the Domestic Transportation budget of over $100MM.
• Managed the Domestic Traffic Department to ensure timely routing requests, pick-up, and delivery of over 30,000 shipments to 10 distribution facilities.
• Provided direction to buying, planning, and distribution teams to improve product flow.
• Managed the direct to store process for video games and other time sensitive merchandise. Senior Analyst International Logistics – Toys “R” Us Inc. – 2/2005 - 6/2006
• Negotiated contracts and terms for over 50,000 import containers.
• Managed carrier relationships to ensure service and contract terms were achieved.
• Developed budget of over $128MM for the international transportation division.
• Performed financial analysis to ensure compliance to budget generating monthly reporting and cause of change analysis. Achieved a cost per cu/ft of $1.32 vs. a budgeted $1.43. Education
Missouri State University, Springfield, MO
B.S. Accounting, 1998
Certifications
Project Management Professional (PMP) Certification, Project Management Institute, 2018 Lean Six Sigma Green Belt, Six Sigma Global Institute, 2018