ANNA LIZA S. GALVAN

Contact No: +971-**-*******

Email ID: liz_galvan23@ yahoo.com

Career Summary

Over fifteen years work experience in the field of technical clerk, procuring materials for high/mid/low rise commercial/residential buildings, document control, administrative and customer relations functions. Currently role as procurement officer in building contracting company, expedite material deliveries of required materials in ongoing project, prepares and issuance of Purchase Orders with coordination & monitoring, liaise effectively with Vendors/Project Engineers to ensure materials are delivered to project site/warehouse to avoid delays. Knowledgeable in banking & finance, well experienced in client and vendors/suppliers relations, and well acquainted with the functions within the projects.

Experience

Procurement and Technical Clerk: (September 2014 to Present)

Al Qabdah Building Contracting Co., Sharjah, U.A.E

Responsibilities:

Prepare and issue Purchase orders on technical construction materials for ongoing projects of high/mid rise commercial and residential buildings.

Expediting ordered materials to project sites and coordinate deliveries of items between suppliers to ensure all items are delivered to site/store on time.

Liaise effectively with the vendors and project Engineers to avoid unnecessary problem.

Negotiate and evaluate bids/quotations in terms of quality, price, terms & conditions, deliveries and services with Vendors and select exceptional Vendor for the required package.

Anticipate problem and make enquiries to confirm existence of a problem whether delays in project schedule, vendor deliveries and technical and coordinate with assigned Engineers to project site.

Responsible to update purchasing records/data/contract details and pricing in the system.

Review project Engineer’s query based on project specification and coordinate amongst department and suppliers in the purchasing scope of work for projects assigned.

Control document procedures such as in/out and proper filings, submittals and transmissions, keeps track of records to meet anytime-available documents for reporting and data base purposes.

Assist other technical assistance including, but not limited to preparation of excel spreadsheets/reports, sign-in sheets and other documents required for the selection process.

Develop and maintain constructive and cooperative working relationships with colleagues, management& vendors/suppliers.

Sales Coordinator: (May 2013 to September 2014)

Colorblind Digital Printing LLC. Dubai, U.A.E

Responsibilities:

Interact with suppliers for sales pricing and technical issues.

Support technical sales team in creating sales strategies.

Provide assistance to walk-in customers in meeting their requirements.

Organize and maintain up-to-date file system; file correspondence, sales inquiries, and other sales records, maintain confidential documents, prepares outgoing correspondence and emails.

Supervise/monitor the office maintenance including office supplies and sundry.

Prepare sales invoice, quotations and handling complaints from customers.

Coordinate and arrange meetings among the clients and prepare presentations.

Prepares monthly sales report and submitting the same to the Senior Level Management.

Assisting the sales team in maintaining their existing user base, developing new business and new clients, managing and updating client records where appropriate

Monitor on regular basis of the inflow and outflow and maintaining records of the office supplies and materials.

Secretary &Accounts Assistant: (January 2010 to March 2013)

Student Service Ctr. – Sharjah University Women’s College, Sharjah UAE

Responsibilities:

Compile, copy, sort, and file records of office activities, business transactions, and other activities.

Complete and mail bills, contracts, policies, invoices or cheques.

Operate office machines, such as photocopiers and scanner, facsimile machines, voice mail systems and personal computers.

Ensure office equipment is properly maintained and serviced.

Inventory and order materials, supplies, and services.

Complete work schedules, manage calendars and arrange appointments.

Responsible in Printing, Editing for student's project.

Endorsing designs to be print-out in different sizes and different types of materials to be use for printing banners and posters to the suppliers.

Prepares and processes purchase orders, invoices, cheque requests, and contract payments.

Managing daily post in and out and Petty cash transactions.

Ensures purchase orders, receiving and invoices are matched.

Collect, count and disburse money, do basic bookkeeping and complete banking transactions.

Communicate with customers, employees, and other individuals, to answer questions, disseminate or explain information, take orders and address complaints.

Open, sort and route incoming mail, answer correspondence, and prepare outgoing mail.

Review files, records, and other documents to obtain information to respond to requests.

Train other staff members to perform work activities, such as using computer applications.

Reporting directly to General Manager for business issues and problems.

Assure the confidentiality of important matters.

Credit & Collection Specialist: (January 2004 to November 2008)

Next Mobile Inc. (Formerly Nextel Phils.) Manila, Philippines

Responsibilities:

Checking and reviewing of accounts/subscribers.

Stratify collection activities to maximize cash receipts.

Contact customers regarding overdue accounts and determine reasons for non-payment.

Promptly and religiously call client out to make follow-ups about their dues to be settled which also involves account management.

Recommend that accounts be shifted to a collection agency

Use skips tracing techniques to locate customers.

Maintain accurate records about the customer payment status

Performed actions such as suspensions/reconnection/redirection & lifting redirections of lines & also performs the deactivation of accounts.

Doing billing confirmation/billing history and handled payment arrangement.

Sending letters to corporate accounts and doing master list with their respective account numbers & outstanding balances.

Responds also to after sales transactions as part of account management.

Doing recommendation for bill adjustment once validated clients claimed of bill dispute.

Set meeting with client, to resolve problems, concerning collection and after sales transaction.

Open, sort and route incoming mail, answer correspondence, and prepare outgoing mail.

Review files, records, and other documents to obtain information to respond to requests.

Doing bill and finance account reconciliation.

Executive Assistant: (March 2003 to August 2004)

ZMG Signium Ward Howell. Makati Philippines

Responsibilities:

Performs clerical and files all business documents.

Type documents, reports and correspondence.

Update and maintain databases such as mailing lists, contact lists and client information.

Deliver messages and run errands.

Recording minutes of the meeting & undertaking administrative arrangements for conferences, seminars, top management group.

Organizing employee-related events, memos and other important details.

Updating of all files including status report of company’s profit and loss.

Make reservation for luncheon and dinner meetings

Coordinate activities for the assigned units; manage the petty cash fund requirements for operation’s projects and events.

Supervise work schedules and travel arrangements particularly by coordinating with travel agencies on plane booking.

Encoding and sorting files

Doing call-outs for possible candidates and set interview with the executives.

Prepare, monitor and safekeeping of office supplies, confidential documents, and contract proposals.

Compute, record, and proofread data and other information, such as records or reports.

Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer.

Open, sort and route incoming mail, answer correspondence, and prepare outgoing mail.

Complete work schedules, manage calendars and arrange appointments.

Greet visitors and determine whether they should be given access to specific individuals.

Manage and maintain executives' schedules.

Collection Officer/Team Leader: (February 2001 to August 2004)

Vision Credit & Collection Services. - Manila, Philippines

Responsibilities:

Handled almost all major Credit Card Co. in the Philippines including Citibank, AIG 60-90 days past due, AIG Delinquent and Abandoned Accts., Standard Chartered 60-120 days past due, Standard Chartered Delinquent Accts., Citibank Installment Loan. Ensured payments by time-frame given by the company.

Participated in management meetings focusing on improving in terms of collection strategy

Trained new hired collection assistant and skilled them on how to be a competent and aggressive in collection

Updating weekly MIS report (productivity of each member) and sending to major credit card company (client).

Process small claims court complaints.

Stratify collection activities to maximize cash receipts.

Reviews status of delinquent accounts and initiates collection action by contacting each account according to due date.

Reviews accounts daily and reports to outside collector any accounts that need personal contact.

Use skips tracing techniques to locate customers.

Firms

September 2014 to Present - Al Qabdah Building Contracting Co. Sharjah UAE

May 2013 to September 2014 - Colorblind Digital Printing Co, Dubai UAE

January 2010 to March 2013 - Student Service Ctr. Sharjah University UAE

September 2004 to November 2008 - Next Mobile Inc. Manila Philippines

March 2003 to August 2004 - ZMG Signium W ard Howell, Makati Philippines

February 2001 to March 2003 - Vision Credit & Collection Svcs. Manila Philippines

Qualifications

Bachelor of Science in Business Administration graduated at Centro Escolar

University Manila Philippines

Personnel Information

Nationality : Filipino

Date of Birth : October 23, 1977

Languages : English & Tagalog

Marital Status : Single

Availability : Can start immediately

Contact this candidate