Personal Assistant / Secretarial Administration Human Resources
Resume:
CURRICULUM VITAE
SURNAME : SILVERMAN
FIRST NAMES : MELISSA
IDENTITY NUMBER : 700**********
VALID DRIVER’S LICENCE : Yes
CRIMINAL OFFENCES : None
HOBBIES & INTERESTS : Music, Art, Creative Writing and a passion for natural remedies and alternative healing methodologies.
(Several qualifications acquired in this field.)
PHYSICAL ADDRESS : 99 8th Street
Linden
Randburg
POSTAL ADDRESS : Postnet Suite 220
Private Bag X1
Edenglen 1613
CONTACT NUMBER : 071-***-****
SCHOOLING & EDUCATION : Eden College
Matric/Grade 12 Certificate (1988)
TERTIARY EDUCATION : Travel Course Diploma
Birnam Business College (1989)
Labour Law subjects through Global Business Solutions for non-diploma purposes - NQF7 (2005)
DIPLOMAS OBTAINED : Birnam Business College Travel Course Diploma (1989) IATA (International Air Travel Association) (1989) SAAFARI (Pre-Exam) (1989)
COMPUTER LITERACY : Microsoft Suite: MS Word, Excel, Powerpoint & Outlook Pastel Partner & Evolution
2
SKILLS :
The following summarises the skills I have obtained during my working career : Client and Supplier Liaison
Sales and Marketing
Field sales – cold calling for new business.
Customer Care – queries and problem
solving.
Sales Team backup and administrative
support.
Management Presentations – preparation
and execution.
Training co-ordination and facilitation.
Project Management
Function Co-ordination
Human Resources – administration and
management
Recruitment
Payroll Administration (VIP)
Disciplinary - conducting hearings and
implementing procedures.
Comprehensive Executive Secretarial/PA
duties and responsibilities.
Diary Management
Travel Arrangements – local and
international.
Expense Reconciliations
Presentation preparation (MS
PowerPoint).
Recording and preparation of meeting
minutes.
Speedwriting and dictaphone typing.
Compilation, preparation, filing and
maintenance of legal agreements and
documentation.
Office Administration – all aspects.
Generating quotations, sales orders,
picking slips and invoices (Pastel).
Warehousing and Logistics – complete
order processing from picking through to
dispatch and delivery.
Stock maintenance, monitoring and
reporting.
Production – componentry requirements
and quality control.
Generating Credit Notes - returned and
damaged stock.
Professional communication skills when
dealing with large, small, prospective and
existing clients.
Able to sell to large and small clients.
STRENGTHS :
Passionate about people.
Good organisational skills.
Ability to prioritise.
Methodical, diligent and efficient.
Responsible and dedicated.
Driven and self-motivated.
Accept challenges with enthusiasm.
Inherent ability to use my initiative.
Integrity, ethical and strong moral code.
Believing that every problem has a solution and having the determination to go the extra mile to solve it. 2
EMPLOYMENT HISTORY:
PERIOD COMPANY NATURE OF
BUSINESS
POSITION HELD REFERENCES
1 June 2017 – 30
November 2017
ITEC Central Office Automation
and Technology
Sales Administrator
– Sola r Division
Allen Williams
15 February 2016 –
28 January 2017
NIT – New Innovative
Technology
Supplier and
distributor of
thermal transfer
ribbons for barcode
printers. Master
Distributor for Rebo
Systems - thermal
transfer vinyl label
and signage printers.
Technical Sales
Executive
Chris Meyer
(Owner)
Janet Cziganek
(Masakhane
Barcoding &
Labelling)
1 April 2014 – 30
November 2015
Shield Chemicals Manufacturer of car
care, home care and
personal care
products.
Client Liaison /
Logistics Co-
ordinator / Lab
Assistant
Jayson Clark /
Leon Boshoff
January 2010 –
19 December 2013
SMI International Retail Distribution &
Supply
Sales
Administration,
Marketing Assistant
and Basic Accounts
Administration
Martine Aaron
Anita Mirzoeva
November -
December 2009
Temp Position :
Sasfin Bank
Financial Services PA to General
Manager of Finance
Brenton Booth
November 2007 -
September 2008
Part-Time Position :
Carlson Wagonlit Travel
Corporate Travel PA to Operations
Director
Avryl Gray
December 2005 -
July 2007
Standard Chartered
Bank
Corporate Banking PA to Head of Legal,
Wholesale Bank
Africa (Agri Finance)
Lodewyk Meyer
lodewyk.meyer@
hoganlovells.com
January 2003 -
November 2005
Kemtek Imaging
Systems
Suppliers of Printing,
Graphic Arts
Materials, Barcoding
& Labelling
Equipment
Human Resources
Coordinator and PA
to Finance Director
Ken Spellas
June 2001 -
December 2002
1. Kelly Girl
2. State Chemicals
3. SA College of
Natural Therapies
Temporary & Part-
Time Employment
1. Secretarial
Temping
Assignments
2. Freelance
Sales
Consultant
3. Part-time
Reflexology
Tutor
August 2000 -
June 2001
Durban Roodepoort
Deep
Gold Mining Executive PA to CEO,
Legal Advisor,
Operations Director,
Company Secretary
& Financial Manager
Mike Prinsloo
January 1999 - Aerial Empire Manufacturers & Human Resources David Arenstein 3
July 2000 Distributors of
Satellite TV
Equipment,
Terrestrial Aerials
and Components
Officer (Relocated to
Australia)
June 1995 -
March 1998
Concorde Travel
Holdings (Head Office)
Corporate, Leisure &
Incentive Travel
Assistant to Human
Resources Director
Donna McCartney
August 1994 -
May 1995
Alexander Forbes
Consultants &
Actuaries
Employee Benefits
Consulting &
Actuarial Services
PA to Local Directors
& Consultants -
HomePlan &
Retirement Funds
Divisions
March 1992 -
July 1994
Kemtek Imaging
Systems
Suppliers of Printing,
Graphic Arts,
Barcoding &
Labelling Equipment
Receptionist /
Secretary
Ken Spellas
January 1990
February 1992
Concorde Travel
Holdings (previously
Miller Weedon Travel)
Corporate, Leisure &
Incentive Travel
PA to Personnel &
Administration
Manager
Donna McCartney
IN CLOSING . . .
I strongly believe that my past experience and the invaluable skills I have obtained over time make me a strong candidate for preferably a Personal Assistant / Office Management role, but I know I’m adequately skilled for Administrative, Service, Sales, and Client Liaison orientated roles. My instinctive, sincere, caring nature has attributed to my passion, patience and empathy for working with people from all walks of life. These qualities extend to every area of my life . . . particularly my children, family and friends. I thrive with challenge and want to know that I add value to my working environment.
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