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Customer Service Office

Location:
Stone Mountain, GA
Posted:
April 29, 2018

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Resume:

MRS. HARITHA KALKERE MANJUNATH

Email: ******@*****.***

Contact: 404-***-****

Address: ****, ******* *****, *******, ** 30041 GREEN CARD HOLDER

CAREER OBJECTIVE

To take up a exciting career interfacing with customers and staff in Administration, E-commerce or retail

To work in a fast paced environment which can absorb my full attention with scope to exhibit my service attitude, skills, talents and learning

EXECUTIVE SUMMARY

Closely associated with Healthcare and Biotech Industry by education and experience

Administrative Support services with SMB Enterprises, Non-profits & Clinics

Retail sales associate and Merchandising experience

EDUCATION

B.Sc. (Genetics), (1991–1994) from Osmania University, Hyderabad, India

M.Sc (Bio-technology) (2001-2003) from Bangalore University, Bangalore, India

B.Ed (Biology, Chemistry), (2005) from Bangalore University, Bangalore, India

Trained in Biotechnology Techniques and Basic Lab procedures

EXPERIENCE SUMMARY

KrishTek Inc, Atlanta, GA Jan’2018- Present

Administrative Assistant

Job Responsibilities:

Reception of visitors/clients

Phone communication

Mail, courier and package handling

Billing and AR&AP follow up

File Management

Cash Management and Banking functions

Basic Office written communication

Macy’s Inc, North Point, Alpharetta, GA Oct’2017- Dec’2017

Seasonal Merchandising Associate

Job Responsibilities:

Customer Service

Merchandising

E-commerce (Virtual Merchandising)

Divine Life Society, Trichy, India Jul’2014- Apr-2017

Administrative Executive

Job Responsibilities:

Maintaining all records, documents, files related to the NGO, it’s meetings, assets

Plan, organize meetings, prepare agenda, circulate and manage meetings

Participate in meetings, prepare minutes and update Policy Manual of the NGO

Prepare reports, meeting material and circulate to trustees

Prepare, post and circulate notifications

Manage approved Budgets

Financial Management by implementing Budgets, policies and approving purchases, expenditures

Administratively coordinate Projects and Project Managers

Maintain contacts and communication with Trustees, Sponsors, Donors and Staff for ensuring objectives of NGO are met.

Collate reports Projects, Office and Programs to the Board periodically

Preparing Financial reports in coordination with the Accounts Department

Correspondence with all external agents, Government Liaison work, Vendors etc

Nandini High School, Hyderabad, India Jun’2011- May’2014

HR and Admin Executive

Job Responsibilities:

School Administrative work

Manage New student admissions

Collection of fees

Preparing Student progress reports

Teacher Attendance Management and payroll assistance

Coordinate Interviews for recruitment of Teaching and other staff

Creativity Forum April’ 2006-May’-2011

Coaching Coordinator

Job Responsibilities:

Manage Student Enrollments

Manage Coaching Staff Assignments

Procure Coaching resource material supplies

Office Management & Record keeping

Fee collection

Certificate issuance

Sridevi Nursing Home, Secunderabad, India Sep’1994-Nov-2000

Guest Relations Officer /Lab Assistant

Job Responsibilities:

Fix appointments for consultation

Receive patient guests

Prepare basic medical records

Assist Lab-In-charge in Lab procedures

Collect Patient serum samples for analysis

Prepare Lab reports on basis of results

Maintain patient medical history records

CORE COMPETENCIES AND SKILLS

Excellent Communication and Writing skills

Basic Office Productivity tools (MS Office, Web research)

Office Administrative Support

Customer Service

Project and Office Coordination

Team player

PROFESSIONAL REFERENCES:

Ms Chitra Sampath, Krishtek, Atlanta,GA Ph: 1-404-***-**** Email: **********@*****.***

Ms Macy’s Inc, Ph: 770-***-****

Mr.Praharsha, M/s Nandini Schools, India- Email: **************@*****.***

Mr.Ravinder Shekar (Creativity Forum), India Email: **********@*****.***

Dr Venugopal Damerla, India Email: ********@*****.***

Mr. Mahasundar Das (President & CEO of Charitable Trust), Trichy, India Email: *************@*****.***



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