Manager Management

KIRAN SHILAMKAR SAFe Agilist & SCM, cste

**** * ***** ******, *** Wichita, KS 67207

Phone: 626-***-**** *****.*********@*****.***

SENIOR QA MANAGER

SAFe Agilist, CSTE certified Experience in Functional & Automation 13-Year Record of Proven Results in Reputed Company

Enterprise QA Manager with a servant leadership style, Cross functional test management and end to end software development lifecycle experience in Agile, waterfall as well as Hybrid methodologies, including Agile Transformation, TDD and BDD frameworks, developing and implementing test strategies, test processes fueling swift corrective actions, significant cost savings and fault-free product, hiring and retaining best QA talent

Qualifications include 13.5 years of QA software testing experience which include 9 years of functional testing and 4 years of Automation and Automation framework development in a reputed company.

Backed by strong credentials including a Masters of Computer Science degree, unexpired SAFe Agile certification, Scrum Master Certification*, CSTE certification; advanced command of various testing suites, agile methodologies.

Skills Summary

Project Test Management

QA recruitment

Estimations & Budgeting

Agile Transformation

TDD and BDD

Production Support

Test Strategies & Coverages

Hardware Migration Testing

User Acceptance Testing

Continuous Integration

Test Automation Management

Defect Management using JIRA/ALM/QC

LoadTest using JMETER

MANAGEMENT SKILLS

Flair in managing End to End, cross functional Testing and other aspects of Quality such as PVS, automation etc

Setup Hiring Strategies and retain QA talent

Guide team in case of any blocker issues

Provide delivery management to ensure customer satisfaction

Accountable for the coordinated management of multiple projects

Manage both co-located as well as off-site teams

Build credibility, establish rapport, and maintain communication with different stakeholders

Risk, Mitigation and Contingency management

Direct and Manage the Test Cases, Test Plans prepared by the QA team based on Business Line Functional Requirements. Come up with automation and smoke testing methods for the product.

People Management Experience:

Training and mentoring Team

Evaluating team performance

Motivating team for time efficiency

Recruitment

Education / Certification of Professional institutes

Master of Computer Science

oPassed with First class

oUniversity of Pune, India

SAFe Agilist 4.0

SAFe Agile Scrum Master (in Progress)

CSTE

Professional Experience

Joined Cognizant Technology Solution as a trainee and has been part of this esteem organisation for entire career of 13+ years. Consistently performing well in various roles starting as a Team member to now serving as a Test Manager, below is the list of few important projects.

INCENTIVE PHASE 3 (CIGNA) Hartford, CT

Enterprise QA manager, 03/14 to Present

As an ETM, responsible for the successful delivery of testing and quality assurance activities for assigned programs and platforms within the different ASGs. Provide leadership to drive the increase in the quality of delivery, increase in the flexibility of testing schedules and reduction in cost of testing.

Responsibilities:

Direct accountability for assigned testing resources for the Clinical/Segment TSG, including strategic partners

Lead and participate in Agile ceremonies

Manage CA Agile Central for QA system Scrum Teams

Point of escalation for testing related issues/risks

Provide oversight and guidance to QA resources assigned to Individual ASGs

Defining functional as well as automation test strategies for projects

Advising clients on Testing best practice

Managing the gathering of results and compiling test metrics for management

Reporting to stakeholders on progress and issues

Planning and estimating

DISNEY NBE AND IP2 (CIGNA) Hartford, CT

Project Test Manager, 09/13 to 03/14

As a PTM, responsible for the successful delivery of testing and quality assurance activities for assigned programs and platforms within the different ASGs. Provide leadership to drive the increase in the quality of delivery, increase in the flexibility of testing schedules and reduction in cost of testing

Responsibilities:

QA POC for key customers like Disney, JPMC etc

Direct accountability for assigned testing resources for the Clinical/Segment TSG, including strategic partners

Defining test strategies for projects.

Coordinating the work of test teams and monitoring their performance.

Managing the gathering of results.

Compiling test metrics for management.

Reporting to senior managers on progress and issues.

Identify test approaches that optimize the delivery schedule.

LENDING SPACE (ONEWEST BANK) Pasadena, CA

QA Manager, 04/12 to 09/13

The LendingSpace is a third party system that contains all the tools you need to originate conventional, FHA, VA and reverse mortgages in one system. It was primarily a UAT project.

Responsible for the test management of projects throughout a projects life cycle. Also involved in creating structured processes to manage defects right through to resolution.

Responsibilities:

Developing and maintaining test methodology.

Defining test strategies for projects.

Coordinating the work of test teams and monitoring their performance.

Following up any outstanding open test risks / issues.

Managing the gathering of results.

Compiling test metrics for management.

Reporting to senior managers on progress and issues.

Identify test approaches that optimize the delivery schedule.

Planning and estimating.

Advising clients on Testing best practice.

TEST MANAGEMENT ADMINISTRATION (ONEWEST BANK) Pasadena, CA

HP Quality Center and JIRA Administrator, Ongoing

Sole administrator for Quality center and JIRA defect Management tool. Administrating JIRA for 500+ users including setting up projects and guidelines for JIRA application.

Responsibilities:

Managing User Profiles

Setting up Projects

Creating and maintaining Workflows

Screen and field configuration

Security/Permission Management

Email notification Scheme Management

Migrating issues from external systems

RETIRE GALLAGHER MILLENNIUM (ONEWEST BANK) Pasadena, CA

Test Lead, 07/09 to 02/10

Gallagher Millennium application is a loan originator application used by IndyMac (Now OneWest) bank retail customers. This being a legacy and third party system incurs a high maintenance cost. Thus it was decided to migrate the database and the application into an in-house .net application.

Responsibilities:

Understanding the data migration and mapping

Designing the intersystem test cases.

Imparting KT to Offshore

Allocation of tasks to offshore

High volume test bed creation for UAT, Manual Testing and Training purposes

Test execution and reporting to TD.

Post Release support (Production environment Test verification)

Status Reporting to Client

Metrics preparation

ASG GROUP (INDYMAC BANK) Pasadena, CA

Automation Onsite Lead, 5/07 to 7/09

Automation service Group was formed to automate most of the manual testing efforts. Automation service group was also responsible for executing and maintaining the scripts for monthly bundle releases. It also helped in test data creation for Manual testing, UAT testing Training purposes. Team also handled basic load testing requests using open source tool JMETER.

Responsibilities: .

Understanding the Manual Test cases

Feasibility study for Automation

ROI analysis

Imparting KT to Offshore

Reviewing the automation deliverables

High volume test bed creation for UAT, Manual Testing and Training purposes

Post Release support (Production environment Test verification)

Status Reporting to the Manager and Client

Metrics preparation for Automation

KEYRUNNER FRAMEWORK (INDYMAC BANK) Pune, India

Automation Team Member, 08/06-05/07

Considering the repetitive nature of automation request, team decided to build a framework which may help us reduce the effort. Team was able to develop Keyrunner framework using QTP which was not only helped us reduce automation effort but also was used other automation projects across different accounts.

Responsibilities: .

Understanding the automation request

Scripting a set of frequently used Functions

Integrating different modules of the framework

Imparting KT to other accounts

MIPS/POS ENHANCEMENTS

Team Member, 08/04 to 05/07

PROJECT DESCRIPTION:

MIPS and POS were the loan origination systems heavily used by Client. MIPS was a VB based Client Server application used by internal users. POS developed in .net was a Web based application used by external sellers to originate loans.

Responsibilities:

Preparation and Execution of Test cases

Functionality testing

Regression Testing

Communication with Onsite lead

REFERENCES: Will be provided on request

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