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Business Analyst

Location:
Minneapolis, Minnesota, United States
Posted:
April 29, 2018

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Resume:

Laxmi P

612-***-****

ac5adn@r.postjobfree.com

PROFESSONAL SUMMARY

* ***** ** ********** ** an eCommerce Business Analyst with comprehensive knowledge of Business Analysis methodologies and Iterative Software Development Life Cycle (SDLC)

Extensive experience in understanding user requirement specifications and converting them into system requirements, preparing Requirement Analysis, Functional Specifications, design document and program specifications

Expert in Requirement gathering, Authoring Vision Document, User Stories, Business Requirements Specifications (BRD, Glossary, Business Rules, Process flows (Current- AS-IS and Future- TO BE), Data Elements, Use Case Specification, Software Requirement Specification (SRS), Functional Requirements Specifications (FRS), Test Cases, Screen Mock-ups and Supplementary Specification (Non-Functional Requirements) documents

Experience as JAD (Joint Application Development) Facilitator and Meetings Coordinator

Use CMS for analysis, design, testing and implementation

Excellent in Business Process Identification and Re-engineering business processes

Experience working in CMMI, ITIL and Six Sigma methodologies

Experience in Business Process Investigation, determination and maintaining of Requirements Register, Business Process Re-engineering, Workflow Analysis, production of Release Scope Documentation, Business process Improvement as well as Change Management

Highly motivated, organized and results oriented with excellent interpersonal, communication and presentation skills with capability of adapting to new and fast changing technologies

Excellent team player with excellent documentation, communication and interpersonal skills

Experience working on on-shore off-shore projects

DOCUMENTATION

Business Analysis and Design

Requirements Workshop Facilitation – JAD/JAR Sessions

UML Modelling

Systems Development Lifecycle Methodology Implementation

User Acceptance Testing

Vision

Business Requirements Document- BRD

Functional Requirements Document/ Functional Requirements Specifications/ Functional Specifications Document/ Software Requirements Specification- FRD/FRS/FSD/SRS)

Non-functional Requirements/ Supplementary Specification

Use Cases

Gap Analysis

SWOT Analysis

Prototyping

Wireframes

Business Rules

Glossary

Data Elements

Test Cases

Requirements Traceability Matrix (RTM)

Business Process Maps/Flows- AS-IS (current) and TO-BE (future)

Change Management

Defect Management

Screen Mock-ups

EDUCATION:

Master’s in IT Management from Concordia University, US, 2017

Bachelor’s in science from Kakatiya University, India, 2013

PROFESSIONAL EXPERIENCE:

INTERN TRAINEE:

Kadai Indian Kitchen, MN Jan 2017 – March 2018

BA and QA Analyst

Worked in the business where I handled financial services like cash handling, maintenance of financial records and other customer services.

Roles and Responsibilities:

Conducted cost/benefit analysis

Created clear, concise detail-oriented test plans/cases.

Was Liaison with development, project management, and customer support

Reviewed functional and design specifications to ensure full understanding of individual deliverables.

Developed, documented and maintained functional test cases and other test artefacts like the test data, data validation, harness scripts and automated scripts.

Scanned goods and collected payments

Issued receipts, refunds, change or tickets

Redeem stamps and coupons

Confluence

Created Business case development

Command on written and verbal communication

Made sales referrals, cross-sell products and introduce new ones

Planning and Monitoring

Eliciting requirements

Translating and simplifying requirements

Requirements management and communication

Requirements Analysis

Resolved customer complaints, guided them and provided relevant information

Greeted customers when entering or leaving establishments

Maintained clean and tidy checkout areas

Business process definition, systems implementation

Keep reports of transactions

Bag, box or wrap packages

Pleasantly dealt with customers to ensure satisfaction

Leadership Qualities

Environment: Share Point, MS Visio, MS Excel, MS Word, MS Excel, MS PowerPoint, Jira, Content Management System.

COMPANY: Altimetrik India Pvt Ltd (Hyderabad, India)

Duration: July 2013 – Dec 2016

Role: Business/System Analyst

Walt Disney World, FL Dec 2015 – Dec 2016

Senior Business Analyst

Responsibilities:

Worked with the product manager, project manager and developers in the development of new features for the Walt Disney World Websites, My Disney Experience (iOS and Android Mobile App) and Disney Cast Tools.

Managed and maintained the Product Backlog by working closely with the Product Management Team.

Participated in gathering business requirements from clients.

Created UI and Service User Stories, Acceptance Criteria in JIRA.

Prioritized the user stories, Acceptance Criteria and Mobile User Acceptance Testing.

Performed Regression Testing for the Mobile Application on iOS and Android devices.

Translated Business Requirements and Functional Requirements in to Test Cases and Acceptance Criteria (as Given, When and Then format).

Test Planning, Test Cases management, Defect tracking and reporting through Agile Jira tool.

Conducted Joint Application Development (JAD) sessions.

Documented various workflow diagrams like AS-IS and TO-BE processes.

Participated in daily SCRUM meetings, Sprint Demo, Team meetings, RETRO’s and Sprint Planning.

Worked extensively with Content Management System to maintain backend data and records

Designed Wireframes Prototypes for the UI

Captured functional and non-functional requirements, data elements, default data, glossary and business rules in the user stories

Worked closely with the both product end users and developers to outcome the expected results.

Performed Story Time with the Development team regarding brief explanation of the stories committed during the Sprint period.

Acted as a point of contact for QA and Development team for clarifications with requirements

Assisted the development team in demos to the Product Owner and made sure that any changes requested in the demos were implemented.

Conducted research to investigate, analyse, define and documented business processes.

Conducted user interview, gathered requirements and analysed the requirements

Followed CMMI to improve the quality of process outputs and reduce defects

Created project Wiki page templates and documented within the Wiki tool.

Using detailed knowledge of application features and functions assess scope and impact of business needs throughout analysis and completion of all enhancement specifications.

Ensured that all artefacts were in compliance with corporate SDLC Policies and guidelines.

Environment: E-Commerce, B2C, Agile, Scrum, UML, MS Visio, MS Word, MS Excel, MS PowerPoint, Wiki, Jira, RTM, Java, Content Management System, Mobile testing, Wireframes.

Dish Network, CO Sep 2014 - Nov 2015

Senior Business Analyst

Responsibilities:

Assisted in creating the Product Backlog by working closely with the Product Owner

Assisted in prioritizing the user stories

Conducted Joint Application Development (JAD) sessions

Developed screen mock-ups using Snag It Editor and conversion requirements

Documented various workflow diagrams like AS-IS and TO-BE processes

Participated in daily SCRUM meetings

Captured non-functional requirements, data elements, glossary and business rules in the user stories

Translate the BRD’s and FRD’s into the Test Cases and Test scripts.

Performed Regression Testing for the Mobile Application on iOS and Android devices.

Experience in performing IPR (Internal Page Review) testing for PC, Mobile Beta (iPhone & Android) and Tablet (iPad) devices for the QA/test environment web pages to track the errors on JIRA and to ensure that the bugs have been resolved by respective teams

Captured the requirements in HP- Application Lifecycle Management tool (ALM) to provide visibility and traceability to the offshore development and AQ team

Worked collaboratively with the developers and QA teams

Closely coordinated with both business users and developers for arriving at a mutual acceptable level

Test Planning, Test Cases management, Defect tracking and reporting through Agile Jira tool

Performed walkthroughs with the Development team

Acted as a point of contact for QA and Development team for clarifications with requirements

Assisted the development team in demos to the Product Owner and made sure that any changes requested in the demos were implemented

Worked with distributed teams within the US

Environment: E-Commerce, B2C, Agile, Scrum, UML, MS Visio, MS Word, MS Excel, MS PowerPoint, Java, HP ALM, Mobile testing

Ace Hardware, IL July 2013 – Sep 2014

Business Analyst

Responsibilities:

Created the AS-IS and the TO-BE process flows for enhancements to the website.

Gathered user/business requirements from using Requirements Planning sessions

Interviewed individual users for requirements using the job shadowing technique

Worked with end users to identify business requirements recorded the requirements in a format that can be reviewed and understood by both business people and technical people

Reviewed the Business Requirements Document (BRD) with the business users, Subject Matter Experts and included representations from the technical team as well

Documented Functional Requirements Specifications (FRS/FRD) based on the business requirements and reviewed the same with the technical team

Generated UML diagrams and also created the Requirements Traceability Matrix (RTM)

Documented the Business Rules, Non-Functional Requirements, Glossary and Data Elements

Documented Use Cases from the functional requirements and reviewed the same with the technical team

Documented Test Cases from the use cases and conducted User Acceptance Testing

Environment: Requisite Pro, UML, Agile, RUP, GUI, RTM, Share Point, MS Visio, MS Excel, Web Based, E-Commerce, SQL.

COURSEWORK:

Bachelor of Science, Kakatiya University, 2010-2013

As a part of my project, I worked in R & D department in MSN pharma laboratories, India. I also assisted my juniors in chemical testing. Played a key role in the time of audits as chemist for Ambro-C laboratories in my Under Graduation.

Global Economics, Concordia University, St. Paul, Semester 1, 2017

Researched and analyzed global economy, international trade theory & policy, stock market performance, partnerships and WTO, fiscal policy and monetary policy, economic data and growth rates, GDP, economic risks, market, culture, and political landscape for a new start up in Switzerland.

Integrated Marketing Communication, Concordia University, St. Paul, Semester 1, 2017

Research on marketing an innovative product JIO (LTE portable system administrator in India).

Developed competitive strategies – Top Three Competitors of Fast Food Industry using SWOT Analysis and more.

Created a marketing plan which included a competitive analysis.

Information Technology Management Capstone,

Concordia University, St. Paul, Semester 3, 2017

Research on Business Case Analysis, Problem Definition, Technology Migration, Major Project Milestones, Cost Benefit Analysis, Alternatives Analysis, Project Management Approach, Schedule Baseline and Work Breakdown Structure on Secure Text Transfer Using Diffie Hellman Key Exchange Based on Cloud.



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