Customer Service Representative

Fluent in Epic Typing up to ** wpm

Excellent Multutasker Pro Active Team Player

Sharp Problem Solver

Nov 2017-Apr 2018

Mar 2017-Jul 2017

Nov 2006-Mar 2017

Apr 2001

Jun 1999

TIFFANY BELL

Professional Summary

Building on my experience as a qualified Customer Service Representative, forwarding a record of successful job performance and problem solving ability. I would like to add to your company a high level of professionalism, patience, and efficiency to minimize customer dissatisfaction and increase customer loyalty. Skills

Experience

Data Entry

Robert Half - Chicago, IL

Processed project documentation on a special project for a client of a Global Real Estate Firm.

Reviewed documents for apparent defects and either corrected them or rerouted for correction

Successfully met goal of 165 entries daily

Patient Access Representative

NorthShore University HealthSystem - Skokie Hospital - Skokie, IL Explain policies, procedures, or services to patients using medical or administrative knowledge.

Scheduled same day appointments, pre-op visits and procedures Verified Insurance and eligibility

Call Center Representative

Aramark - Evanston, IL

Provide general administrative assistance

Completed tasks while partaking in high call volume of 200+ calls daily Organized food delivery and addresses inpatient concerns Education

Certification : Medical Assistant/Billing

The College Of Office Technology - Chicago, IL

High School Diploma : Business

Tilden High School - Chicago, IL

5431 South Seeley Avenue, Chicago, IL 60609

Ph: 773-***-****

*************@*****.***

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