Customer Service Maintenance Technician

Arnel villanueva

Compania Street

South Fundidor Molo, Iloilo City

Philippines

Summary of skills

• More than five years experience as a TV Cable Installer

• More than five years experience as a TV Cable Troubleshooter

• Experience in customer service relations

• Commended by my head-section engineer, for work ethic and professionalism

• Problem solving and organization skills

• Analytical thinking skills

Employment

Cable Television Service and Maintenance Technician

Cable Star Inc.- Iloilo City Philippines

December 1995 up to the present

• Perform day to day task of installing cable lines as per customer request

• Communicate with subscribers and company personnel to determine work assignments

• Install terminal devices or converter to improve the cable's reception and programming

• Maintain and repair main aerail and underground fiber optic cable television transmission lines, trunking and related distribution and interconnecting systems including power supplies and amplifiers

• Inspect, monitor, test and adjust cable transmission and distribution systems

• Repair or replace faulty Cables, power supplies, amplifiers and other associated transmission and distribution equipment

• Climb and work aloft on poles, ladders or other support structures

• Communicate with other workers to co-ordinate the preparation and completion of work assignments

• Respond to problems with customer's cable reception

• Inspect, test and repair cable and satellite television signals and associated equipment at customer's residences

• Take precautionary measures when working with electrical equipment by adhering to safety guidelines and wearing protective equipment

• Perform some heavy lifting in completing as assigned task

• Perform other duties as assigned by the unit head.

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