Office Sales

Kathleen Slick

**** ** ** *******, ******* Beach, FL 33064

Cell 954-***-**** / Home 954-***-****

**********@*****.***

Summary of Administrative Support/Clerical

Dedicated and focused individual exceling at prioritizing, multitasking and following through to achieve results and meet deadlines. Flexible and hardworking with a strong drive to succeed. Team player who can adapt to changing situations in the office.

Additional Skills

Excellent written and verbal communication Good at managing multiple vendor relationships

Courteous and professional Able to learn and take on new responsibilities

Exceptional organizational and time management Meet deadlines, good follow up

skills with attention to detail Proficient use of Microsoft Office

Work well independently-with little or no supervision (Excel, PowerPoint, Word, Outlook)

Understands discretion regarding confidential matter Ethical and high standard of integrity

Work History

YP Advertising & Publishing/AT&T Advertising & Publishing

Support Clerk

Deerfield/West Palm Beach, FL

January 2010 – June 2017

•Support managers and reps: Manage & distribute daily/weekly reports by compiling data from ACRM & Business Objects databases and keying into excel documents, meeting deadlines. Pull Adjustment Claims and Query Reports daily then research challenges for claims and help troubleshoot issues with queries to resolve any discrepancies. Update accounts in Salesforce as needed. Scan contracts into system and conduct daily audits of reps closed accounts/contracts.

•Office move every six months – prep office, coordinate directory delivery and recycling pickups, packing and unpacking of office, coordinate with managers on new seating assignments and create new seating floor plan for phone technician (and office use), set up phone/fax forwarding, direct movers on move day.

•Assist with event planning: setup of room, delivery of food, decorations, headcount, and if customers attending - confirming RSVPs.

•Greet customers, answer phones, maintain all office equipment including printer/copier/fax machines, phones. Act as liaison between the district office and the reps/mgrs.

•Implemented a rotating clerical schedule to cross-train clerks and to keep everyone familiar with all reports and other clerical duties.

Administrative Reports Clerk – Sales Planning

Ft Lauderdale, FL

September 1997 – January 2010

•Responsible for handling issues for building maintenance, janitorial, security access, phone/voicemail/fax/printers for three sales offices.

•Stocked and maintained directory libraries.

•Created sales visuals twice a year: communicating with various vendors to compile new statistics, coordinate with art department and printing company to complete visuals prior to rep training at campaign starts. Organized visuals and training material for Area Trainer.

•Assisted with: handling of Office Moves – 2 to 4 per year; Yearly Awards Celebrations - which included setting up at off site location (menu, decorations, etc), ordering awards for top reps, creating and printing the ‘script’ for upper management to use to announce winners; Kick-offs – arranging for picnics or inhouse breakfasts at start of campaigns.

•Pulled and keyed various sales results reports, at times for three districts – meeting all deadlines.

•Answer phones/take messages/transfer calls, ordering office supplies, filing, and process invoices-verifying charges on each.

•Created a detailed Instructional Binder showing contacts, step by step instructions on how and when to handle all of the above-mentioned duties for three districts (West Palm, Ft Lauderdale, Miami) as they took over our responsibilities when our group disbanded in January 2010.

Education: High School Graduate

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