Medical Office
Resume:
Racquetta Sawyer
Forestville, MD 20747
***************@*****.***
OBJECTIVE
My objective is to secure position using my skills to further advance, while contributing to the efficiency of the organization.
EXPERIENCE
HCR-Manor Care Heartland Hospice and Homecare 5/2007-Present
Medical Receptionist/Activity Coordinator
Screened and direct telephone callers for referral to appropriate staff members
Arranged conference calls
Provided administrative support for HR Director
Handling Resident Trust Fund Accounts
Observed resident attendance, mood, behavior, and degree of involvement by noting, reporting and charting
Ensured that all charted activity progress notes were informative and descriptive of the services provided and indicated the resident's responses to the activity
Maintained medical master files
Monitored office supply inventory
Maintained proper usage of reception area
Received and distribute incoming and outgoing mail
Served as a back-up to the primary program administrator
Provided secretarial and clerical support to Medical Directors
Data Entry patient information
Coordinated outside resources to provide entertainment
Maintained and set up conference rooms for meetings
Managed weekly facsimile/copy documents for Directors
Filed medical records
Schedule activities
MDS/Assessments
Care Meetings
Doctor’s Hospital 11/2006-03/2007
Medical Care Receptionist
Followed opening and closing procedures according to office guidelines.
Greeted/patient/parents in polite, prompt, helpful manner and provided necessary instructions and directions. Informs nursing staff of patient arrivals.
Obtained and entered new patient demographics; updated patient information, as necessary in the computer system to maintain accuracy for billing.
Obtained insurance information.
Collected co-pays and balances, as required by office policies.
Reviewed all forms for accuracy and completion according to office policies prior to accepting.
Applied billing codes accurately at check out.
Scheduled return appointments at check out.
Filed charts, demographic forms.
Directed calls to the appropriate staff members
Prepared referral documents
Attended monthly staff meetings
Maintained strictest confidentiality of patient records and doctors assessments.
Performed general office duties
Performed other duties as assigned.
SKILLS:
Microsoft Office Suite
Microsoft Word
PowerPoint
Excel
Faxing/Copying
EDUCATION:
Suitland High School
Suitland, MD - 2004
University of Maryland, University College
Adelphi, MD – 2004-2006
REFERENCES AVAILABLE UPON REQUEST
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