CONTACT
MYLAINE B. MONTAJES
CONTACT
PROFESSIONAL SUMMARY
WORK HISTORY
SKILLS
CERTIFICATION
Mahboula Block-2
Street *** ******
*******.*********@*******.***
*******.*********@*****.***
Customer Service is the act of taking care of the customer’s needs by providing and delivering professional, helpful, high qual- ity service and assistance before, during, and after the customer’s requirements are met. Encourage the customers to buy more items especially if there are any promotions to exceed sales targets. Head cashier is the one who managed, supervised and help the cashiers if they are a lot of customers and customer complains. Always open to listen to the cashiers and other staff if they have any concerns and problems.
• Customer oriented
• Computer literate
• Active listening skills
• Credit card transactions
• Skilled problem solver
• POS systems knowledge
• Operated other machines
• Personable
• Employee relations
• Merchandising
• Natural leader
• Stocking
• Flexible
Centro Escolar University – Philip-
pines
Certificate of Completion
Student Trainee – December 1998 to Febru-
ary 1999
Human Boutique - Philippines
Clearance Certificate
Sales Crew / Cashier Reliever – April 12 to
September 19, 2006
Overseas Placement Association
of the Philippines
Certificate of Attendance
Contract Worker – December 2008
Dasman Group – Doha Qatar
Certificate of Best Employee
Saleslady / Cashier – May 2011
Employment Certificate
Saleslady, Cashier, Head Cashier – Decem-
ber 2008 to January 2014
Retail Global Fashion Central Mar-
ket Co. – Redtag – Kuwait
Sales Associate – November 2015
December 2017
Head of the Department - Sales Associate, February 15, 2015 to Present Retail Global Fashion Central Market Co. – Redtag – Fintas Kuwait
• Head of the Department of Boys Jr. and Sr.
• Display the new collection items.
• Merchandise, mix and match the non-moving items.
• Re-order the fast moving goods.
• Assisting and giving the needs and satisfactions of the customers.
• Explain to the customers the on-going Sales / Promotions to increase the sales target.
Cashiering Supervisor, March 03 to September 2014
Robinson Supermarket Corporation – Malabon City
• Supervising the cashiers and baggers.
• Make the weekly cashiers schedule. Encode the everyday, weekly, month- ly sales reports / documents.
• E-mail / send to the Head Office the reports and documents.
• Check the E-mails for the new upcoming promotions and reports for pro- motions.
Head Cashier, December 2008 to January 2014
Dasman Group – Doha Qatar
• Operated a cash register for cash, credit card and voucher (if have any promotions) transactions.
• Stocked, replenished and merchandise according to store merchandising layouts.
• Priced merchandise, stocked shelves and took inventory of supplies.
• Inform the customers of upcoming sales events and promotions.
• E-mail the everyday sales report to the General Manager, Finance Manag- er and Branch Manager.
• Supervised the cashiers and staff.
• Make the everyday of daily sales report and send the hard copies to the Head Office.
• Make the staff monthly overtime report, allowances, schedule and check the time card. Filing.
• Balancing the cashiers, debit and credit cards, sales and volt money be- fore closing the store.