Engineer Quality
Resume:
Lori Melkey
Summary of Qualifications
Professional with 30 years of dramatically improving manufacturing processes, supply chain management, technical and soft skill training, analytical troubleshooting, program management, and ISO/AS9100 Lead Auditor experience. Management experience includes Equipment Maintenance, Process Quality and Operations Technicians, ES&H, Quality, and Security Staff.
Summary of Skills and Experience
Lockheed Martin Certified LSS Black Belt
Operations Management Instructor for Corporate College Services MBA program
Currently hold a DOE Q Security Clearance, previously DOD S Security Clearance
8 years management experience of Equipment Maintenance, Process Quality and Operations Technicians.
Extensive experience in Program Management
Extensive experience in Supply Chain Management
ISO9000/AS9100D Lead Auditor
Professional Experience:
6/2013 to Present, Quality Engineer, Sandia National Laboratories, Albuquerque New Mexico
Support the Global Burst Detector (GBD) project with execution of its deliverables within the Quality Management System (QMS) framework of the project, which is ISO9000 & AS9100D registered. Developed systematic processes to improve the flight process from design and development through product delivery.
Perform product verification before release to customer.
Improved the supplier selection and qualification process.
Track and trend QMS related Key Performance Indicators for process improvement
Facilitate module design reviews and implement engineering change requests for panel review.
Lead quality assurance, causal analysis, corrective action and preventive action analysis, and measurement related activities
Responsible for interpreting the basic elements of a quality system, including design, planning, control, improvement and documentation, from product and process design through production
6/2013 to 3/2017, Continuous Improvement Quality Assurance Specialist, Sandia National Laboratories, Albuquerque New Mexico
Owner for all aspects of the AS9100C certified Quality Management system.
Acting Manager of Department 2501, Operations and Engineering 6/2015-12/2015)
Facilitated the development team for the Department 2550 Change Review Board, determination of the purpose, function and scope of the Review Board, the level of change descriptions and required approvals, board membership, creation of the SharePoint Site, the process flow, drafting the AP and validation of implemented changes
Owned internal and external audit preparation and execution, prepared the workforce for the external surveillance audits, reviewed responsibilities with managers, delivered workforce training classes, prepared risk based internal audit schedule, conducted mock audits with PRTs
4/2011 to 3/2013, Industrial Engineer/Quality Manager, Rite Hite Corp, Dubuque Iowa
Quality Manager for all aspects of the Quality Management System of the product realization lifecycle: including training, ISO audits, corrective actions, continuous improvement, and compliance audits, and product quality.
Improved supplier selection, qualification, and improvement activities
Evaluated manufacturing processes using Lean Six Sigma and improved layout and manufacturing methods
Managed the Process Improvement Request system and ensured follow-up, implementation and tracking of cost savings
7/2009 to 4/2011, Quality Improvement Analyst IBM, Dubuque Iowa
Analyzed defect causes, procedures, and work tasks to identify trends and implement efforts to improve service
Prepared and presented weekly metrics and facilitated process improvements
Trained personnel on Defect Prevention Processes and Process Behavior Analysis
7/2008-7/2009, Senior Production Quality Engineer, Rockwell Collins, Cedar Rapids Iowa
Owned the execution of the GPS deliverables within the Quality Management System (QMS).
Analyzed customer and industry regulatory specifications to ensure compliance
Maintained evaluation and audit programs of supplier products and processes
Evaluated manufacturing systems, proposed solutions and led the implementation of process improvements
Provided monthly customer metrics and Perform Root Cause Analysis on failed components
1/2008-7/2008, Senior Process Development/Manufacturing Engineer, CTS Electronic Components, (Temporary Contractor) Albuquerque New Mexico
Responsible for product development and interface with customers from design to high volume manufacturing.
Prepared Failure Modes and Effects Analyses (FMEAs), implemented process control plans, performed and analyzed Gage R&Rs on Piezo electronic components
Process Engineering co-owner of clean room to include, Lithography, Wet Etch, and Sputter
SPC instructor for entire site
9/2007 to 1/2008, Lead Process/Quality Engineer, Honeywell Aerospace (Temporary Manpower), Albuquerque New Mexico
Responsibilities as assigned included:
Leader of the Rapid Response Team which contained defects, performed Root Cause Analysis, implemented preventative actions and responded to customer Corrective Action Requests(CARs)
Owned task force to understand and reduce FOD(Foreign Object Damage) in assembly area
Owned as Process Engineering for Conformal Coat-performed Kaizen events to improve production flow and reduced defects.
Responsible for cycle time and labor analysis of new products
9/2006 to 9/2007, Senior Dielectric Product Development Engineer, Emcore Corporation, Albuquerque New Mexico
Process Engineer for development, process start up and ramp of solar cell process technology and Cost Account Manager for a $30 million engineering and manufacturing budget in an Earned Value Management Government Program.
Process Engineering Tool Owner for Unaxis (Oerlikon) LAPECVD and Credence FIB
Led team of Process/Product Engineers and partnered with EHS on tool decontamination and decommission efforts
Led several Design of Experiment efforts for process improvements.
Launched the Statistical Process Control(SPC) program and monitored Process Capability
Interacted with suppliers and maintenance personnel to reduce tool down time and tool procurement for new purchases
Performed capacity models, researched tool vendors, wrote new tool procurement justifications, and wrote installation and qualification plans
1988-2006 Intel Corporation, Albuquerque NM
10/2004 to 7/2006 Technical Manufacturing Supervisor, Intel Corporation
Responsible for achieving safety, quality, output, and training goals in support of high volume manufacturing priorities.
Quality Team Lead which reduced scrap through communication, brain storming, and problem solving
Supported a Safety Incident and Injury Free (IIF) work environment by auditing procedures and work environments
Managed Technicians in support of Install and Qualification activities for next generation of processors
Led Quality teams and utilized analytical problem solving in support of process and equipment task forces to increase tool availability and reduce defects and scrap
5/2000 to 10/2004 Training Supervisor/Program Manager, Intel Corporation
Responsible for all training related activities associated within the Thin Films module teams.
Influenced several strategies to upgrade the training skills of technicians for advanced equipment training which included video tapings, mentorship questionnaire, and the Authorized Service Technician program
Determined critical skills for the high-risk toolsets for a new factory startup and developed a risk analysis for the 3 phases of the factory startup
Established, implemented and managed training systems to benefit training, engineering, and manufacturing
Led the effort for upskilling Lithography technicians across the corporation by interfacing with Nikon Corporation and sharing Best Known Methods and conducted a L2 evaluation of the project
9/95 to 5/2000 Instructional Designer/Technical Training Engineer
Responsible for Designing, developing, and instructing corporate wide training materials.
Developed equipment training and performance assessments, tracked instructor certifications, class statistics and performance against standards for internal and external instructors
Instructed the following courses:
1.Effective Listening, 7 Step Problem solving, Basic Chemistry, Statistical Process Control, Presentation Skills, Fire Extinguisher, self-contained breathing apparatus (SCBA)
2.
3/94 to 12/95 Process/Equipment Engineering Technician, Intel Corporation
Responsible for Monitoring and performing troubleshooting, dispositioning discrepant material and performing analysis on failed equipment parts to extend tool availability.
Assisted in the startup and conversion and decontamination of chemical vapor deposition tools, and DNC abatement owner
Developed tool specific process classes and assisted with the content of the level 2 process training packages
Education
University of New Mexico, Albuquerque, NM, Master of Arts Program-Organizational Development and Instructional Technologies
Purdue University, West Lafayette, Indiana, Bachelor of Science-Chemistry, Minor in Business Administration
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