*** **** ******* **** 954-***-**** Williamsburg, VA 23185 ************@*****.***
Mary Hackney
Objectives
Strong Communicator with years of excellent interpersonal skills looking to become part of a team where my leadership skills, experience and impeccable work ethic will make a significant contribution to the success of my employer.
Experience
Gloucester County – Gloucester, Virginia
Administrative Assistant III – Human Resource Department 2017 -2018
• Answered telephone and greeted visitors; received internal and external inquiries and provided information or referred inquiries to appropriate personnel; gathered facts, analyzed findings, solved problems; applied knowledge of programs, operations, and administrative policies and procedures.
• Prepared and entered new employee data in HRIS/SunGard; completed and processed all paperwork associated with newly hired or re-hired employees to include I-9s; preformed social security number verifications; completed and filed reports of new hires to Virginia New Hire Reporting Center.
• Assisted with recruitment, employment processes; composed ad copy and submitted to newspapers; posted advertisements to employment list-serves, Virginia Employment Commission, Internet job boards, and local government television channel. Scheduled and confirm interviews; assisted with employment verification and reference checks; processed pre-employment background screenings; and scheduled post-offer, pre-employment physicals and drug screens.
• Conducted new hire orientations for work as required employees; assisted with new hire orientation for fulltime and part-time employees; created new hire packets; conduced follow up as needed.
• Performed bookkeeping duties for the department; reviewed invoices and receipts for discrepancies; prepared vouchers and purchase orders for department supplies and equipment; administered P-card program for the department; maintained financial records; and monitored expenditures.
• Maintained intranet and internet websites for Human Resources; edited content and layout; organized and uploaded content. Designed, maintained and communicated department email alerts via Constant Contact.
• Established and maintained a variety of files, records and directories/databases; filed documents in accordance with department standards; retrieved and distributed mail; ordered and maintained office supplies; and scheduled maintenance of office equipment.
• Processed volunteer background checks; ensured forms were completed correctly, retrieved results, disseminated results accordingly.
• Responsible for records management within assigned area of responsibility, retained and destroyed records in accordance with state and federal laws and regulations; purged documents for destruction.
Boynton Beach Police Department – Boynton Beach, Florida
Records Specialist/911 Dispatcher 2012 -2017
• NCIC/FCIC Full Access-Record management/entry, validations, hit requests/confirmations, locates, modifications, clearing/cancellations of records. (National Criminal Information Center/Florida Crime Information Center)
• Expunged/Sealed court ordered public records.
• Specialist trainer for all new employees /police records department.
• Coordinated information for public record requests within the various divisions of the police department.
• Disseminated all requests received at the front desk, via US mail and online records system; create tracking numbers and invoices.
• Redacted all records prior to dissemination according to Florida State Statutes.
• Performed local background checks.
• Balanced cash/register daily; prepared daily reports for finance department.
• Scanned and entered all Florida uniform citations.
• Received transmittals containing all paperwork from officers, process, scanned to reports and entered into tracking program.
• Prepared and delivered paperwork for delivery to the State Attorney’s Office, Public Defenders Office and the court house (various departments).
• Provided Domestic reports daily to AVDA (Aide to Victims of Domestic Abuse).
• Ran front desk of police department; provided assistance to police officers, citizens and city personnel.
• Managed 911 and non-emergency phone calls from citizens and other police agencies.
• Dispatched calls for service by Boynton Beach Police and Fire Departments.
Edd Helms Group - Miami, Florida
Permit Manager-Air Conditioning & Electric Company 2007-2012
• Coordinated necessary documentation for permitting with all Salesmen, project managers and general managers/processed permits applications. Scanned and printed plans/blueprints for bids and jobsite usage.
• Supervised permit expeditor, scheduler, payroll clerk. Interacted with tri-county personnel/tracked/scheduled inspections. Finalized all permits for General Managers.
• Coordinated after hour emergency calls for Edd Helms Air Conditioning/Electric Companies. Lesioned with Verizon Wireless/Sprint cell phone companies. (Purchased devices, /149 lines of service)
American Engineering and Development Corporation
Safety Department Assistant/Dispatcher 2001 – 2007
Our Savior Lutheran Church/School
Office Administration/Teaching Assistant 1991 - 2001
Awards/Certifications
• Civilian Employee of the Quarter – Boynton Beach Police Department-2016
• Leadership Award - Criminal Justice Program-2013
• Volunteer of the year-Our Savior Lutheran Church/School-2015
• Commonwealth of Virginia Notary
Education
Palm Beach State College – Palm Beach, Florida – 911 Dispatch Academy
The University of Florida – Gainesville, Florida – General studies
Madonna Academy – Hollywood, Florida – General studies