Office Manager
Resume:
Indji Farag Ahmed
Giza – Egypt
Cellular: +201*********
Email: **********@*****.***
Personal profile
A dynamic, resourceful and energetic individual person who is comfortable with being the “go – to” person for anything related to the smooth running of an office.
Much experienced in providing full secretarial, administrative and office management support to work colleagues in a busy office environment.
Having a proactive and flexible approach to juggling many different priorities and able to work autonomously and take ownership of all aspects of a task or project.
Looking for a rewarding role with an exciting and forward thinking company that will allow me to fulfill my true potential.
Carrier History
Office Manager
Designworks March 2015 – June 2018
Performs effectively a variety of admin work to support the General Manager and the designers’ team.
Supervising all the project with clients.
Follow up on every task till the end of it.
Follow up with printing house and principal for materials.
Organizing and prioritizing tasks effectively to ensure that all administrative work is managed completely in accordance with the companies changing priorities and deadlines.
Playing as a project manager to make sure of the clients’ full satisfaction.
Work Duties
Drafts and types correspondence and routine reports in order to provide support services to the General Manager.
Schedule GM’s appointments and meetings and receives visitors.
Answers telephones and screens calls, replies to routine queries, mails, e-mails, etc… and places outgoing calls in order to maintain effective telecommunication.
Follow up pending items with appropriate staff for ensuring the timely completion of assignments.
Exhibits communication skills to maintain harmonious atmosphere and to present appropriate image to visitors and callers; application of discretion and tact in dealing with people and situations.
Maintains confidentiality in work in order to ensure that information is disclosed to authorize personnel in an appropriate manner.
Updating and controlling all office monthly expenses and payment and follow up with the company accountant.
Monthly updating and controlling the vehicles maintenance and payment.
Follow up with clients after sales.
HR Coordinator & Office Manager
Revival Pictures April 2014 – January 2015
Revival Pictures is a new small media company, that started working as professionals. My work was to assist the GM and same time follow up with all employees to facilitate their work
Work Duties
Adjusting and controlling all the office supplies and needs.
Assisting all the management team and employees to facilitate their daily work.
Adjust and arrange all the internal approvals.
Adjust all the attendance and payroll procedures.
Handling the employment raise and promotions.
Handling all interviews from set up timing, follow up with managers.
Assistant the production team when shooting.
Handling and follow up with casting.
Office Manager
Designworks August 2011 – January 2013
Performs effectively a variety of secretarial and admin work to support the General Manager.
Organizing and prioritizing tasks effectively to ensure that all administrative work is managed completely in accordance with the companies changing priorities and deadlines.
Work Duties
Drafts and types correspondence and routine reports in order to provide support services to the General Manager.
Schedule GM’s appointments and meetings and receives visitors.
Answers telephones and screens calls, replies to routine queries, mails, e-mails, etc… and places outgoing calls in order to maintain effective telecommunication.
Follow up pending items with appropriate staff for ensuring the timely completion of assignments.
Exhibits communication skills to maintain harmonious atmosphere and to present appropriate image to visitors and callers; application of discretion and tact in dealing with people and situations.
Maintains confidentiality in work in order to ensure that information is disclosed to authorize personnel in an appropriate manner.
Updating and controlling all office monthly expenses and payment and follow up with the company accountant.
Monthly updating and controlling the vehicles maintenance and payment.
Follow up with clients after sales.
Senior Office Manager for the Liaison Office
Sharp Middle East and Africa May 2010 – July 2011
Performs effectively a variety of secretarial and admin work to support the General Manager.
Work Duties
Drafts and types correspondence and routine reports in order to provide support services to the General Manager.
Handles dictation and types documents from handwritten drafts in order to ensure high quality of presentation, grammar, spelling and punctuation of all typed materials.
Schedule GM’s appointments and meetings and receives visitors.
Answers telephones and screens calls, replies to routine queries, mails, e-mails and faxes.
Controlling the monthly office payments.
Ordering all the office equipment’s, stationary and furniture as required.
Follow up and controlling all the social insurance, salaries tax and the withholding tax.
Places outgoing calls in order to maintain effective telecommunication.
Follow up pending items with staff for ensuring the timely completion of assignments.
Receives prepares, arranges and distributes Management mail for the purpose of handling the mailing system effectively.
Arranges travel schedule and reservation for the General Manager’s business trips, as well as the rest of the staff.
Ensuring that all the health and safety policy are observed.
Maintains confidentiality in work in order to ensure that information is disclosed to authorized personnel only in an appropriate manner.
Prepare minutes of meetings (if needed) and arrange for their approval and distribution as appropriate in order to provide effective support services.
Initiate and maintain a first class filing system.
Adjust and arrange the monthly report to the company office in UAE with every follow up concerning the bank accounts and the office budget.
Follow up with the company surveys.
GM Personal Assistant / Insurance Operations Manager
Global Protection – AIG (Chartis) March 2004 – April 2010
Performs as a PA for the support and help of my General Manager.
Supervising all the insurance operations: Travel, life and medical insurance.
Work Duties
Drafts and types correspondence and reports in order to provide support services to the General Manager.
Schedule GM’s appointments and meetings and receives visitors.
Answers telephones and screens calls, replies to routine queries, mails, e-mails and faxes.
Follow up and approve ordering all the office equipment’s, stationary and furniture.
Follow up and controlling all the staff salaries.
Follow up with embassies to ensure that the company is up to date with all the new rules and updates.
Follow up pending items with staff for ensuring the timely completion of assignments.
Arranges travel schedule and reservation for the General Manager’s business trips, as well as the rest of the staff.
Maintains confidentiality in work in order to ensure that information is disclosed to authorized persons.
Prepare minutes of meetings (if needed) and arrange for their approval and distribution.
Adjusting a monthly report to GM with all the branches work flow and sales.
Responsible for the travel care annual plan, sales and claims, outside and inside Egypt.
Follow up with individual and corporate clients.
Handles all kind of filing for the smooth work flow.
Office Coordinator and Executive Customer Services
Lootah Group - UAE October 2003 – March 2004
Lootah Group is one of the most well-known groups in UAE, has number of factories and divisions.
Worked as Office coordinator reporting directly to the CEO, same time as a Customer services to follow up and resolving customer’s problems during the sales procedures or the after sales.
Work Duties
Handle sales package to the local market.
Follow up with client’s accounts to be able of solving all their problems.
Performs as an Office Coordinator to the CEO from/to all the department managers.
Drafts and types correspondence and reports in order to provide support services to the General Manager.
Schedule General Manager’s appointments and meetings: internal and exterior meetings, and receives visitors.
Answers telephones and screens calls, receiving and replying mails, e-mails and faxes.
Follow up, approve and purchasing all the office equipment’s and stationary.
Attending all the company events with my CEO.
Travelling to attend conferences with CEO and General Managers.
Assistant Coordinator to Senior Executive Secretary
KPMG Hazem Hassan October 2002 – September 2003
KPMG is an international company in accountant which there branch in Egypt was under the supervision of Mr. Hazem Hassan. My role was to assist the Senior Executive Personal Assistant of CEO Mr. Hazem Hassan in all the administrative work to facility her daily tasks.
Work Duties
Complete transactions and documents actions.
Handle phone calls from / to the Senior Executive Assistant office.
Handle all the meetings preparation with visitors, employees and division managers.
Class Teacher
Balloon’s Nursery September 2000 – August 2001
The responsible of a whole class in the nursery from the age of 3 to 4 years old from different nationalities.
Academic Qualifications and studies
•BA of Arts and Literature – French department 1997 – 2004
Faculty of Arts, Ain Shams University – Cairo
•Ecole Saint Joseph de L’Apparition 1993 – 1997
High School Certificate
•Ecole du Bon Pasteur 1982 – 1993
Primary and Preparatory French education
KEY SKILLS AND COMPETENCIES
•Confident with Internet Technology.
•Good user for the basic office software packages (Word, Excel,
PowerPoint), good Apple user and its IOS software.
•Comprehensive knowledge of equality and diversity issues.
•Excellent administration skills.
•Answering and resolving queries accurately, in a courteous and a confident manner.
•Handling staff recruitment and appraisals.
•Dealing professionally with all correspondence, complaints and queries.
•French and English speaker with the excellent ability of talking and writing both, plus my mother tongue: the Arabic language.
Personal Skills
•Leadership and team management.
•Effective communication skills and the ability of initiate and finalize negotiations successfully.
•Time management.
•Working under pressure.
•A team work player and multi-tasking.
•Fast learner and self-motivated.
•Have the ability to travel.
•Reliable and trustworthy.
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References – Available on request
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