Social Media Manager
Resume:
Udeme Mike-Atangakak
No ** Tunde Ogunbiyi street, river valley estate, ojodu Berger, Lagos Cell: 080********
Email: ********@*****.***, ********@*****.***
Professional Profile
Creative Network Administrator with proven success in managing IT facilities and troubleshooting network problems. A quality driven IT Professional with particular expertise in digital marketing.
Qualifications
Networked Applications Strong Communication Skills
System Administration Managing tight deadlines
Cloud Computing Working independently
Database Administration Leadership
Relevant Experience
Improved IT department effectiveness by 90%
Award of excellence as the best support services staff in Cotecna for the year 2012
Consistently received a 100% rate of customer satisfaction
Automated repeatable tasks where possible to increase efficiency.
Experience
IT Manager 11/2015 till date
Fine things Online Store
Set up equipment for employee use.
Install and perform repairs to hardware, software and peripheral equipment, following design and installation specifications.
Conduct computer diagnostic to investigate and resolve problems and provide technical assistance and support.
Managing of company website and engaging customers via our social media platforms in order to promote sales
Social media Coordinator 01/2014 – 12/2016
First Nation Airways, Lagos
Managed company websites and all social media platforms.
Resolved issues pertaining to online customers.
Gave daily situation report to the Customer service manager and IT manager with regards offline and online passengers.
Developed training manuals and procedures.
IT Officer 11/2010 – 06/2013
Cotecna Destination Inspection Limited, Lagos
Performed second level support for all workstation and server class systems.
Provided recommendations for resolving defects.
Accessed allocation of resources.
Industrial Trainee 02/2008 – 12/2008
Guarantee Trust Bank plc. Bode Thomas, Lagos.
Worked with the operations team and head of IT to drastically reduce downtime during office hours.
Was responsible for the loading and operating the ATM under the supervision of the Vault officer.
Assemble hardware equipment for employee use.
Education and Qualifications
APT Concept computer centre, Lagos.
June 2011
(ITIL V3)
University of Uyo, Nigeria.
2004 – 2009
B.SC Computer science
Jidaw computer centre, Lagos
June 2008
(CCNA)
Command secondary school, Ipaja Lagos.
1994 – 2000
University of Lagos staff school, Idi-araba LUTH.
1988 – 1994
Referees
Mr. Gabriel Igbokwe
MD/CEO Strange seasons energy ltd.
Mr. Gospel Akuetiemhe
Admin manager COTECNA destination inspection ltd.
Professor Alfred Young Itah
Dean Faculty of science,
University of uyo, Nigeria
Contact this candidate