Udeme Mike-Atangakak

No ** Tunde Ogunbiyi street, river valley estate, ojodu Berger, Lagos Cell: 080********

Email: ac59q6@r.postjobfree.com, ac59q6@r.postjobfree.com

Professional Profile

Creative Network Administrator with proven success in managing IT facilities and troubleshooting network problems. A quality driven IT Professional with particular expertise in digital marketing.

Qualifications

Networked Applications Strong Communication Skills

System Administration Managing tight deadlines

Cloud Computing Working independently

Database Administration Leadership

Relevant Experience

Improved IT department effectiveness by 90%

Award of excellence as the best support services staff in Cotecna for the year 2012

Consistently received a 100% rate of customer satisfaction

Automated repeatable tasks where possible to increase efficiency.

Experience

IT Manager 11/2015 till date

Fine things Online Store

Set up equipment for employee use.

Install and perform repairs to hardware, software and peripheral equipment, following design and installation specifications.

Conduct computer diagnostic to investigate and resolve problems and provide technical assistance and support.

Managing of company website and engaging customers via our social media platforms in order to promote sales

Social media Coordinator 01/2014 – 12/2016

First Nation Airways, Lagos

Managed company websites and all social media platforms.

Resolved issues pertaining to online customers.

Gave daily situation report to the Customer service manager and IT manager with regards offline and online passengers.

Developed training manuals and procedures.

IT Officer 11/2010 – 06/2013

Cotecna Destination Inspection Limited, Lagos

Performed second level support for all workstation and server class systems.

Provided recommendations for resolving defects.

Accessed allocation of resources.

Industrial Trainee 02/2008 – 12/2008

Guarantee Trust Bank plc. Bode Thomas, Lagos.

Worked with the operations team and head of IT to drastically reduce downtime during office hours.

Was responsible for the loading and operating the ATM under the supervision of the Vault officer.

Assemble hardware equipment for employee use.

Education and Qualifications

APT Concept computer centre, Lagos.

June 2011

(ITIL V3)

University of Uyo, Nigeria.

2004 – 2009

B.SC Computer science

Jidaw computer centre, Lagos

June 2008

(CCNA)

Command secondary school, Ipaja Lagos.

1994 – 2000

University of Lagos staff school, Idi-araba LUTH.

1988 – 1994

Referees

Mr. Gabriel Igbokwe

MD/CEO Strange seasons energy ltd.

080********

Mr. Gospel Akuetiemhe

Admin manager COTECNA destination inspection ltd.

080********

Professor Alfred Young Itah

Dean Faculty of science,

University of uyo, Nigeria

080********

Contact this candidate