Administrative Assistant Office

KATHY BEZENAH

**** ******** *****, *******, ** **381 (C) 248-***-**** *****************@*****.***

Professional Summary

Experienced Administrative Assistant with strong leadership and relationship-building skills, seeking a position with a progressive company offering opportunities for professional and personal growth. My successful experience and high motivational level, reinforced by professional attention to detail, would make me an excellent candidate for consideration.

Skills

Self-motivated

Extremely organized

Excellent communication skills

Professional phone etiquette

Flexible

Works well under pressure

Customer service-oriented

Work History

Office Assistant Apr 2018 - Current

Architectural Door & Millwork Lyon Charter Township, MI

Order all office supplies including ink cartridges, toner, and paper.

Answer and manage incoming calls.

File all Open Acknowledgments and Invoices.

Administrative Assistant Jan 2012 - Nov 2017

Sidock Group, Inc Novi, MI

Oversaw Administrative office operations in support of Upper Management, Engineering and Architectural staff.

Answered, screened & transferred inbound calls.

General clerical duties, including copying, fax, scanning and incoming/outgoing mail.

Schedule & coordinate meetings, appointments and lunch & learns.

Coordinate maintenance for office equipment.

Modify weekly Staff Report.

Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.

Received and routed business correspondence to correct department or staff member.

Prepared packages for shipment, pickup or courier delivery to customers.

Screened all visitors and directed them to the correct employee or office.

Administrative Assistant Nov 2011 - Jan 2014

Part Time RE/MAX Dream Properties Livonia, MI

Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.

Kept reception area clean and neat to give visitors a positive impression of the company.

Answered and managed incoming and outgoing calls while recording accurate messages.

Maintained a clean reception area, including lounge and associated areas.

Post Closer Feb 2008 - Jun 2008

Perfect Mortgage Southfield, MI

Printed, proof read & sent final HUD binders to FHA.

Organized & filed New Submission files for the Underwriters.

Assisted all Underwriters and Processors as needed.

Administrative Assistant Dec 2004 - Aug 2007

Mutual Mortgage Farmington, MI

Prepared new loan applications.

Assisted all Loan Officers & Processors as needed.

Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.

Answered telephone inquiries from clients, vendors and the public.

Kept reception area clean and neat to give visitors a positive impression of the company.

Received and routed business correspondence to correct department or staff member.

Provided clerical support to company employees, including copying, faxing and file management.

Administrative Assistant May 2004 - Aug 2004

Vision Mortgage Walled Lake, MI

Prepared new loan applications.

Assisted all Loan Officers & Processors as needed.

Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.

Answered telephone inquiries from clients, vendors and the public.

Provided clerical support to company employees, including copying, faxing and file management.

Answered and managed incoming and outgoing calls while recording accurate messages.

Education

Graphic Design

Eastern Michigan University Ypsilanti, MI

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