Surgery Scheduler, Office Coordinator
Resume:
Maureen Warden
Tucson, AZ ***10
*********@***.***
OBJECTIVE
To utilize my administrative skills as a member of a productive team.
PROFESSIONAL SUMMARY
•38 years experience in various positions within the medical industry
•Extremely detailed, highly motivated, self-starter, and continuously exceeds expectations
•30 years in the surgical services department scheduling surgeries, managing inventory, reconciling patient charges, interfacing with physicians, physician offices and vendors
•Certified in Sterile Processing
PROFESSIONAL EXPERIENCE
Carondelet St. Joseph's Hospital (4/2017 – 4/2018)
Inventory Control Technician
• Daily inventory of assigned nursing units
• Maintain stock per established par levels
• Storage of new inventory once received in Central Supply
• Clean DME
• Weekend shift rotation
• Extended hours for inventory as needed
St. Joseph Heritage Healthcare (1/18/16 - 7/15/16)
Surgery Coordinator
•Responsible for scheduling for two General Surgeons for surgery
•Contacts patients to offer them times of surgery
•Went over surgery instructions with patients to make sure they understood
•Made sure patients understood all of the surgical prep instructions
•Answered any questions the patient may have had
•Checks surgeons schedules to make sure they are available for surgery
•Makes pre-op and post-op appointments for patients
•Verifies different insurances to make sure patient is covered for surgery
•Checks to see if patient needs medical clearance for surgery
•Checks to see if patient needs cardiac clearance for surgery
•Makes sure all pre-op lab work is done and present for surgery
•Makes sure all x-rays and EKG's are done and present for surgery
•Notifies surgeon if lab work, x-rays or EKG's are abnormal
•Schedule surgery on surgeons private calendar
•Scheduled patients for next day surgery as ne eded
APR Consulting, Inc. (10/2013 – 09/2015)
OB/GYN Surgery Scheduling Clerk
•Responsible for scheduling OB/GYN patients for surgery in one of two hospitals
•Contacts patients to offer them different times of surgery
•Checks surgeons schedule to see when he/she is available to do surgery
•Makes pre-op appointments for patients
•Checks insurance to make sure it is active
•Checks to see if patient needs a medical clearance before surgery
Placentia Linda Hospital (01/1990 – 04/2013)
Surgical Services Scheduler/Coordinator
•Responsible for performing general secretarial, receptionist and clerical duties in the surgical services department
•Responsible for promoting a positive image of the facility by effectively communicating and interacting with staff, physicians, patients, families and the community
•Assist surgical service teams and provide surgical patient care
•Greet physicians, patients, vendors and offer assistance
•Systematically audit and logically document inventory for intraocular lenses and resolve any discrepancies
•Schedule surgery obtaining all pertinent information from surgeon’s office
•Prepare patient charges on a daily basis
•Maintain and keep surgery schedule, implant and environmental logs current
•Compute staffing to budget performance
•Prepare monthly statistical report with information on number of surgeries performed and classification of surgeries
•Order implants, supplies, instruments and equipment to support surgical procedures
•Reconciles invoices by contacting vendors when discrepancy in pricing
•Assist PACU as needed
•Audit timecards and edit Kronos daily
•Responsible for maintaining and updating department policy and Procedure manual.
•Provided relief for Sterile Processing
•Participated in after-hours call for the Sterile Processing department
Midwood Community Hospital (11/1986 –12/1989)
O.R. Unit Clerk
•Schedule surgery obtaining all pertinent information from surgeon’s office
•Prepare surgery charges for data processing including code numbers, batch numbering, Anesthesia time and call back time
•Prepare monthly statistical report with information on number of surgeries performed and classification of surgeries
•Responsible for performing secretarial, receptionist and clerical duties in the operating Room department
•Greet physicians, patients, vendors and offer assistance
•Responsible for admitting patients to the hospital
•Responsible for collection payments
•Screen patients for Medi Cal/IMS eligibility
•Pre-admit patients for surgery and insurance verification
•Relieve PBX operator
Healthcare Medical Center of Tustin (1985 – 1986)
Admitting Clerk
•Responsible for admitting patients to the hospital
•Pre-admit patients for admission and insurance verification
•Relieve PBX operator
EDUCATION
IAHCSMM Annual Meeting 2010 – San Diego, CA
Central Service Technician course, Certificate of Completion
North O.C. Community College District, Certificate of Completion – Microsoft Outlook
North O.C. Community College District, Certificate of Completion – Microsoft Word level 2
North O.C. Community College District, Certificate of Completion – Microsoft Word level 3
Central Service Technician course, Certificate of Completion
Santa Ana College, Certificate of Completion – Medical Terminology
Canyon High School, Anaheim, CA – Graduate
Medical Terminology
SPECIAL SKILLS
Certified Registered Central Service Technician, May 2010
IMMS Materials Management
Proficient in Kronos
Cerner SurgiNet
Proficient in Microsoft Excel
Ten Key by touch
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