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Customer Service Microsoft Office

Location:
Dallas, TX
Posted:
July 14, 2018

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Resume:

JAMES MILLS

*****.********@*****.***

214-***-****

CAREER SUMMARY: Diligent and highly-experienced Accounting professional seeking a challenging position to utilize my expertise. Experienced in Microsoft Office, Lotus Notes, Peachtree, EDI, MAS200 and SAP.

EMPLOYMENT HISTORY

Various Consulting Assignments 11/2015-4/2018

Cash Application Specialist

Caliber Collision, Conifer, LeHigh Hanson, Rexel, Fossil

Prepared and reconciled EFT, ACH, Wire, Lockbox and credit card payments to be posted.

Researched and manually applied any exceptions.

Researched and resolved correction requests and application inquiries

Retrieved daily bank statements and posted money to customer accounts

Allocated money in a timely manner

IBM/PepsiCo – Plano, TX 11/2013-11/2015

Finance & Administration Delivery Administrator

Applied cash to Commercial Accounts for PepsiCo.

Researched and resolved overpayments, unidentified cash and application inquiries.

PepsiCo – Plano, TX 6/2007-11/2013

Accounting Ops Coordinator/Senior Accounting Clerk

Applied cash to Commercial accounts.

Researched and resolved overpayments, unidentified cash and other inquiries.

Applied cash and reconciled inter-company Frito Lay account.

Created and updated processes and procedures.

Performed various reconciliations and created reports for month-end closing.

Q&A Recruiting/PepsiCo. – Dallas, TX 7/2006-6/2007

Cash Application (Contract)

Applied cash to commercial accounts.

Researched payback of deductions.

Led various special projects as needed.

Advanced Art – Dallas, TX 4/2002-5/2006

Accounts Receivable/Customer Service

Prepared daily deposits and applied cash receipts.

Managed accounts receivable aging and made collection calls.

Processed work orders, invoices and bills of lading.

Communicated with clients and other departments to ensure quality customer service.



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