Customer Service Sales

Profile

Acquire a position in a prestigious company where I can develop my professionalism, knowledge and determination to contribute in the success of the company goals. To provide and excellent service in the position in which I served, demonstrating my passion to serve and high degree of commitment. Experience

Customer Service Official, Biopharma Coop (Credit Union), Carolina, PR 2015- To Present Actively support the promotion of products and customer service, meet and exceed trimester loan goals,-personal, car and credit card loan analysis, opening accounts, handling cash/check deposits and withdrawals, utility bill payments, monitoring the branches vault, seek and negotiate solutions for members needs and exceed their expectations.

Customer Service Rep. (Call Center), Telemedik Innova Health Solutions, Guaynabo, PR 2015- 2015 Handling inbound calls from members and providers, primary care physician or primary medical group change, mailing ID cards, validating and preparing certifications of members health insurance, monitoring pre-authorization status of pharmacy medications or medical procedures, handling claims, appeals and grievances.

Sales Associate, Walmart Super Center, Canovanas, PR 2013- 2015 Seek and provide solutions to customers needs, maximize sales based on those needs, support promotion of products, keep merchandise available for sale, maintaining appropriate work area clean, organized and in safety conditions.

Money Center Cashier, Walmart Super Center, Canovanas PR 2008- 2013 Meet and exceed the departments monthly sales goal, actively support the promotion of products and customer service, fill and submit Walmart credit card applications, cashing payroll checks, utility bill payments, Money gram transactions, money order, gift card and prepaid card sales, promotion and sales of extended warranty protection plans.

Education

Multidisciplinary Study Center (CEM), San Juan, PR Pharmacy Technician, 2011 University of Puerto Rico, Carolina, PR Advertising, 2008 Skills

Computer knowledge in MS Office programs; Excel, Word, Power Point, Mac. Ability to work under pressure and with little or no supervision. Multitasking and time management.

Excellent oral and written communication skills in English and Spanish. Team work oriented and last but most important, excellent in decision making. Referrals

Will be submitted as directed.

Leyshla Algarin Estrada

B66 Dalia St. Loiza Valley, Canovanas, PR 00729

Telephone 787-***-**** Home 787-***-**** Email ac59m4@r.postjobfree.com

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