Administrative Support Team

Heather MacKenzie

**** ******* *** ****: 209-***-****

Stockton, CA 95219 ******@*****.***

Summary

Dynamic Store Administrative/ Operational Assistant with 8 years experience in retail environments.

Expertise in supporting efficient profitable store operations. Knowledgeable in Microsoft Office, Word, Excel, Office 365, OneDrive, Kronos, Taleo, Oracle and Peoplesoft and able to quickly learn store systems. Self-motivated, reliable and organized with a superior work ethic.

Highlights

Customer Relations

Document management

Event Planning and Organizing

Accurate

Mathematical aptitude

Time management

Experience

Store Administrative Support 05/2010-Current

Macy’s Department Store Stockton, CA

ESSENTIAL FUNCTIONS:

Coordinate distribution of all incoming communications (including faxes, e-mails, memos, letters, newsletters, and phone calls) whether from customers, employees, management, or the general public

Maintain a professional attitude with sincerity and enthusiasm reflecting Macy’s commitment to our customer

Coordinate all functions of the hiring process including prescreening applicants, correspondence with applicants, and scheduling interviews with store management

Balance vault and store checkbook and perform other cash functions on a daily basis

Complete weekly store newsletter, maintain store bulletin board program, and organize store recognition allies

Implement store Safety program and handle incident reporting process

Input employment data in the Job Requisition System and handle all new hire paperwork, orientation, and training sessions

Act as liaison for District HR office to help resolve HR issues

Keep non-payroll supply budget logs and review seasonal payroll budgets

Act as MST liaison and train associates and GSMs on how to call in repairs

Complete and submit monthly legal compliance audits in a timely manner

Coordinate vacation calendars and on-call communications

Print and update department records, reports, and schedules as needed

Maintain supplies and orders and participate in inventory

Maintain contact lists and employee information

Perform other duties as needed

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